View Full Version : Security Center Alert Pop Up malware removal
Hi,
The "Security Center Alert" malware on my system will not let me run a Spybot S&D install, and sometimes appears to re-direct when I click on Google search results. The infection apparently occurred after I disabled ZoneAlarm and spyware due to conflicts. I think ZoneAlarm and Teatimer didn't like each other.
Following the proper procedure this time and (after a couple of tries), I installed HIJackthis and following is the log text:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:32 AM, on 1/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal
Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\system32\spoolsv.exe
I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
I:\Program Files\Bonjour\mDNSResponder.exe
I:\WINDOWS\System32\svchost.exe
I:\WINDOWS\Explorer.EXE
I:\WINDOWS\system32\WDBtnMgr.exe
I:\Program Files\Java\jre6\bin\jusched.exe
I:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
I:\WINDOWS\System32\hphmon05.exe
I:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
I:\Program Files\HP\hpcoretech\hpcmpmgr.exe
I:\WINDOWS\system32\hkcmd.exe
I:\Program Files\iTunes\iTunesHelper.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
I:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
I:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\settdebugx.exe
I:\Program Files\USB-Switch\USwitch.exe
I:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
I:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\wscsvc32.exe
I:\Program Files\iPod\bin\iPodService.exe
I:\Program Files\Mozilla Firefox\firefox.exe
I:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - I:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - I:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - I:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - I:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - I:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "I:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "I:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\\RegistryController.exe"
O4 - HKLM\..\Run: [Opware15] "I:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe"
O4 - HKLM\..\Run: [OpScheduler] "I:\Program Files\ScanSoft\OmniPage15.0\OpScheduler.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] I:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [IgfxTray] I:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HPHUPD05] I:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] I:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] I:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Component Manager] "I:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] I:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "I:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "I:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "I:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] I:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "I:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Google Update] "I:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [settdebugx.exe] I:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\settdebugx.exe
O4 - HKCU\..\Run: [Malware Defense] "I:\Program Files\Malware Defense\mdefense.exe" -noscan
O4 - Global Startup: Microsoft Office.lnk = I:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: USB 2.0 Switch.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://I:\Program Files\ScanSoft\OmniPage15.0\PDFConverter3\IEShellExt.dll /100
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: i:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://www.oba-net.org
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232584394281
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232584387640
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/netset/install/gtdownls.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CAFECAFE-0013-0001-0017-ABCDEFABCDEF} (JInitiator 1.3.1.17) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?322
O23 - Service: Apple Mobile Device - Apple Inc. - I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - I:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - I:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Inc. - I:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - I:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
--
End of file - 8243 bytes
Any help and guidance regarding the removal of this problem will be most appreciated. I hope to avoid having to clean the hard drive MBR and do a clean install of the OS and all programs.
Thank you
Oldhack
New development, don't know if it is related but it hasn't happened before. Now the computer shuts down (Windows log off) at random times.
Oldhack
Hi,
Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt
Save both reports to your desktop. Post them back to your topic.
Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
Thank you for your patience.
Here is the DDS Log:
DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 6:23:35.48 on Sat 01/09/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.530 [GMT -6:00]
AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
============== Running Processes ===============
I:\WINDOWS\system32\svchost -k DcomLaunch
I:\WINDOWS\system32\svchost -k rpcss
I:\WINDOWS\system32\svchost.exe -k netsvcs
I:\WINDOWS\system32\svchost.exe -k NetworkService
I:\WINDOWS\System32\svchost.exe -k LocalService
I:\WINDOWS\system32\spoolsv.exe
I:\WINDOWS\System32\svchost.exe -k LocalService
I:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
I:\Program Files\Bonjour\mDNSResponder.exe
I:\WINDOWS\System32\dllhost.exe
I:\Program Files\Java\jre6\bin\jqs.exe
I:\WINDOWS\System32\svchost.exe -k HPZ12
I:\WINDOWS\System32\svchost.exe -k HPZ12
I:\WINDOWS\System32\svchost.exe -k imgsvc
I:\WINDOWS\system32\wdfmgr.exe
I:\WINDOWS\System32\alg.exe
I:\WINDOWS\Explorer.EXE
I:\WINDOWS\system32\WDBtnMgr.exe
I:\Program Files\ScanSoft\OmniPage15.0\Opware15.exe
I:\WINDOWS\System32\hphmon05.exe
I:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
I:\Program Files\HP\hpcoretech\hpcmpmgr.exe
I:\Program Files\iTunes\iTunesHelper.exe
I:\Program Files\Java\jre6\bin\jusched.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
I:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
I:\Program Files\USB-Switch\USwitch.exe
I:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
I:\Program Files\iPod\bin\iPodService.exe
I:\Program Files\Spyware Doctor\pctsAuxs.exe
I:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
I:\Program Files\Spyware Doctor\pctsSvc.exe
I:\Program Files\Spyware Doctor\pctsTray.exe
I:\Program Files\Mozilla Firefox\firefox.exe
I:\Documents and Settings\Administrator\Desktop\dds.scr
I:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uSearch Bar =
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - i:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - i:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - i:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - i:\program files\avg\avg9\avgssie.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - i:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - i:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - i:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - No File
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] i:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "i:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [Google Update] "i:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Malware Defense] "i:\program files\malware defense\mdefense.exe" -noscan
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [SSBkgdUpdate] "i:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PDF3 Registry Controller] "i:\program files\scansoft\omnipage15.0\pdfconverter3\\RegistryController.exe"
mRun: [Opware15] "i:\program files\scansoft\omnipage15.0\Opware15.exe"
mRun: [OpScheduler] "i:\program files\scansoft\omnipage15.0\OpScheduler.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [IgfxTray] i:\windows\system32\igfxtray.exe
mRun: [HPHUPD05] i:\program files\hewlett-packard\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
mRun: [HPHmon05] i:\windows\system32\hphmon05.exe
mRun: [HPDJ Taskbar Utility] i:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HP Component Manager] "i:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HotKeysCmds] i:\windows\system32\hkcmd.exe
mRun: [AppleSyncNotifier] i:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "i:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "i:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "i:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "i:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "i:\program files\java\jre6\bin\jusched.exe"
mRun: [NeroFilterCheck] i:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [ISTray] "i:\program files\spyware doctor\pctsTray.exe"
StartupFolder: i:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - i:\program files\microsoft office\office10\OSA.EXE
StartupFolder: i:\docume~1\alluse~1\startm~1\programs\startup\usb20s~1.lnk - i:\program files\usb-switch\USwitch.exe
IE: E&xport to Microsoft Excel - i:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Open with Scansoft PDF Converter 3.0 - i:\program files\scansoft\omnipage15.0\pdfconverter3\IEShellExt.dll /100
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - i:\program files\messenger\msmsgs.exe
Trusted Zone: aol.com\my.screenname
Trusted Zone: oba-net.org\www
DPF: DirectAnimation Java Classes - file://i:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://i:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} - hxxp://download.zonelabs.com/bin/free/cm/ICSCM.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1262647341437
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262647329296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18}
DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - hxxp://www.linksysfix.com/check/netset/install/gtdownls.cab
DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {CAFECAFE-0013-0001-0017-ABCDEFABCDEF}
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45}
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/sj/en/check/qdiagh.cab?322
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - i:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: igfxcui - igfxsrvc.dll
Notify: WRNotifier - WRLogonNTF.dll
SecurityProviders: msapsspc.dll,schannel.dll,digest.dll,msnsspc.dll
================= FIREFOX ===================
FF - ProfilePath - i:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\ngp5276x.default\
FF - prefs.js: browser.startup.homepage - hxxp://login.yahoo.com/config/login?.partner=sbc&.done=http%3a//sbc.yahoo.com/
FF - prefs.js: network.proxy.type - 4
FF - component: i:\documents and settings\administrator\application data\mozilla\firefox\profiles\ngp5276x.default\extensions\speedtest@gotomyhelp.com\components\NetDiag.dll
FF - plugin: i:\documents and settings\administrator\local settings\application data\google\google earth\plugin\npgeplugin.dll
FF - plugin: i:\program files\mozilla firefox\plugins\NPJinit13117.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - i:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - i:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truei:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;i:\windows\system32\drivers\PCTCore.sys [2010-1-8 207792]
R0 SSI;SSI;i:\windows\system32\drivers\ssi.sys [2006-1-13 78336]
R2 Browser Defender Update Service;Browser Defender Update Service;i:\program files\spyware doctor\bdt\BDTUpdateService.exe [2010-1-8 112592]
R2 sdAuxService;PC Tools Auxiliary Service;i:\program files\spyware doctor\pctsAuxs.exe [2010-1-8 359624]
R2 sdCoreService;PC Tools Security Service;i:\program files\spyware doctor\pctsSvc.exe [2010-1-8 1141712]
S2 gupdate;Google Update Service (gupdate);"i:\program files\google\update\googleupdate.exe" /svc --> i:\program files\google\update\GoogleUpdate.exe [?]
=============== Created Last 30 ================
2010-01-09 05:25:07 767952 ----a-w- i:\windows\BDTSupport.dll
2010-01-09 05:25:06 882 ----a-w- i:\windows\RegSDImport.xml
2010-01-09 05:25:06 880 ----a-w- i:\windows\RegISSImport.xml
2010-01-09 05:25:06 165840 ----a-w- i:\windows\PCTBDRes.dll
2010-01-09 05:25:06 1640400 ----a-w- i:\windows\PCTBDCore.dll
2010-01-09 05:25:06 149456 ----a-w- i:\windows\SGDetectionTool.dll
2010-01-09 05:25:06 131 ----a-w- i:\windows\IDB.zip
2010-01-09 05:25:06 1152444 ----a-w- i:\windows\UDB.zip
2010-01-09 05:21:53 7387 ----a-w- i:\windows\system32\drivers\pctgntdi.cat
2010-01-09 05:21:53 233136 ----a-w- i:\windows\system32\drivers\pctgntdi.sys
2010-01-09 05:21:46 87784 ----a-w- i:\windows\system32\drivers\PCTAppEvent.sys
2010-01-09 05:21:46 7412 ----a-w- i:\windows\system32\drivers\PCTAppEvent.cat
2010-01-09 05:21:46 7383 ----a-w- i:\windows\system32\drivers\pctcore.cat
2010-01-09 05:21:46 207792 ----a-w- i:\windows\system32\drivers\PCTCore.sys
2010-01-09 05:21:40 7383 ----a-w- i:\windows\system32\drivers\pctplsg.cat
2010-01-09 05:21:40 70408 ----a-w- i:\windows\system32\drivers\pctplsg.sys
2010-01-09 05:21:34 0 d-----w- i:\program files\Spyware Doctor
2010-01-09 05:21:34 0 d-----w- i:\program files\common files\PC Tools
2010-01-09 05:21:34 0 d-----w- i:\docume~1\alluse~1\applic~1\PC Tools
2010-01-09 05:21:34 0 d-----w- i:\docume~1\admini~1\applic~1\PC Tools
2010-01-08 22:32:49 0 d-----w- i:\docume~1\admini~1\applic~1\Malwarebytes
2010-01-08 22:32:41 0 d-----w- i:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-06 23:04:46 452 --sha-r- i:\documents and settings\administrator\ntuser.pol
2010-01-06 22:30:55 3077416 ----a-w- i:\windows\system32\AdvrCntr2D6E0B790.dll
2010-01-06 22:26:51 648192 ----a-w- i:\windows\system32\NEROINSTAEC43759.DB
2010-01-06 22:26:51 1000744 ----a-w- i:\windows\system32\ShellManager10E2D762.dll
2010-01-06 11:28:15 0 d-----w- i:\docume~1\alluse~1\applic~1\Nero
2010-01-06 01:20:40 73728 ----a-w- i:\windows\system32\javacpl.cpl
2010-01-05 23:39:42 0 d-----w- i:\program files\CheckPoint
2010-01-05 23:39:40 4212 ---ha-w- i:\windows\system32\zllictbl.dat
2010-01-05 23:38:53 0 d-----w- i:\windows\Internet Logs
2010-01-05 16:59:17 1060864 ----a-w- i:\windows\system32\MFC71.dll
2010-01-05 16:42:23 55656 ----a-w- i:\windows\system32\drivers\avgntflt.sys
2010-01-05 16:32:00 0 d-----w- i:\docume~1\alluse~1\applic~1\avg9
2010-01-05 00:32:44 0 d-sh--w- i:\documents and settings\administrator\IETldCache
2010-01-05 00:12:05 246272 -c----w- i:\windows\system32\dllcache\ieproxy.dll
2010-01-05 00:12:05 12800 -c----w- i:\windows\system32\dllcache\xpshims.dll
2010-01-05 00:11:58 92160 -c----w- i:\windows\system32\dllcache\iecompat.dll
2010-01-05 00:01:56 0 d-----w- I:\c7c270778b64a7d35267c2f0b737e70f
2010-01-04 23:58:31 471552 -c----w- i:\windows\system32\dllcache\aclayers.dll
2010-01-04 23:54:54 153088 -c----w- i:\windows\system32\dllcache\triedit.dll
2010-01-04 23:53:25 1315328 -c----w- i:\windows\system32\dllcache\msoe.dll
2010-01-04 23:53:14 128512 -c----w- i:\windows\system32\dllcache\dhtmled.ocx
2010-01-04 23:50:23 1089593 -c----w- i:\windows\system32\dllcache\ntprint.cat
2010-01-04 23:35:22 0 d-----w- i:\windows\system32\XPSViewer
2010-01-04 23:33:59 89088 -c----w- i:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-01-04 23:33:59 597504 -c----w- i:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-01-04 23:33:59 575488 -c----w- i:\windows\system32\dllcache\xpsshhdr.dll
2010-01-04 23:33:59 575488 ------w- i:\windows\system32\xpsshhdr.dll
2010-01-04 23:33:59 1676288 -c----w- i:\windows\system32\dllcache\xpssvcs.dll
2010-01-04 23:33:59 1676288 ------w- i:\windows\system32\xpssvcs.dll
2010-01-04 23:33:59 117760 ------w- i:\windows\system32\prntvpt.dll
2010-01-04 23:33:58 0 d-----w- I:\4ce9f705c5675b2a64f59e4f51
2010-01-04 23:33:46 0 d-----w- i:\windows\SxsCaPendDel
2010-01-04 23:22:55 15064 ----a-w- i:\windows\system32\wuapi.dll.mui
2010-01-04 22:37:45 664 ----a-w- i:\windows\system32\d3d9caps.dat
2010-01-04 02:29:05 0 d-----w- i:\docume~1\admini~1\applic~1\AVG8
2010-01-04 00:36:14 900 ----a-w- i:\windows\system32\krl32mainweq.dll
2010-01-04 00:35:03 202 ----a-w- i:\windows\system32\srcr.dat
2010-01-04 00:35:02 244 ----a-w- i:\windows\system32\H8SRTeltdqmkxeg.dat
2010-01-04 00:35:01 40448 ----a-w- i:\windows\system32\drivers\H8SRTovjlcxhyqt.sys
2010-01-01 15:20:54 0 d-----w- i:\program files\USB-Switch
2009-12-18 00:22:13 166 ----a-w- i:\windows\system32\Compress.res
2009-12-18 00:22:08 230 ----a-w- i:\windows\reimage.ini
2009-12-14 14:35:08 1380403 ----a-w- i:\windows\system32\avgsdk.dll
==================== Find3M ====================
2010-01-06 01:20:31 411368 ----a-w- i:\windows\system32\deploytk.dll
2009-10-29 07:45:38 916480 ----a-w- i:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- i:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- i:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- i:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- i:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- i:\windows\system32\raschap.dll
2009-01-22 02:19:13 32768 --sha-w- i:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012120090122\index.dat
============= FINISH: 6:24:30.23 ===============
Please post attach.txt part of DDS too. Did you run GMER yet?
Here are the two files, attach.txt and GMER.txt.
FYI, after running GMER, the system slowed way down, notepad and wordpad would not open, even TaskManager had a hard time shutting down, and I finally had to reboot to do anything.
I have two other computers that do not have any signs of being compromised, but I had to use a computer at another location to zip the files.
Thanks you for you help and patience.
Hi,
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
Download Combofix*from any of the links below. You must*rename it before saving it. Save it to your desktop.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif
http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
--------------------------------------------------------------------
Double click on Combo-Fix.exe*& follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a dds log*so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Great, thank you.
After running both programs, attached are the three files requested: ComBofix1.txt, DDS2.txt, and Attach2.zip.
I have to copy the files to be zipped to a floppy disk, and zip the files on another computer at a different location. Does using a floppy disk to do this put the other computer at risk?
Also Spyware Doctor ran a scan while I was away, although I didn't think that I had done anything other than run a scan the other day. I thought it had been removed, and I would like to get off my system.
Thanks again
Oldhack
Hi again,
I have to copy the files to be zipped to a floppy disk, and zip the files on another computer at a different location. Does using a floppy disk to do this put the other computer at risk?
Shouldn't be any risk with this infection.
Also Spyware Doctor ran a scan while I was away, although I didn't think that I had done anything other than run a scan the other day. I thought it had been removed, and I would like to get off my system.
Have you tried to remove it through add/remove programs?
Open notepad and copy/paste the text in the quotebox below into it:
File::
i:\windows\system32\krl32mainweq.dll
FileLook::
i:\windows\system32\AdvrCntr2D6E0B790.dll
i:\windows\system32\ShellManager10E2D762.dll
DDS::
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - No File
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: %systemroot%\system32\dumprep 0 -u
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into Combo-Fix.exe
Then post the resultant log.
Check here (http://www.adobe.com/software/flash/about/) to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).
Download [U]ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
You help is most appreciated. After CombofFix finished, I was able to uninstall Spyware Doctor (hopefully all of it).
Then I ran Kaspersky, received Windows messages that the script had apparently stopped a couple of times, but I just chose the "continue" option and it finished.
The log files are attached.
Thank you.
Oldhack
Hi again,
What are you using PDF Password Cracker Enterprise v3.0 for?
Looks like you attached old ComboFix log. Do you have fresh one available?
Hi,
Sorry about the mixup on the file. Here is ComboFix3, the last run of the program this morning.. I just named the log file with a "3" to keep them straight, it is not the third time I ran the file.
I used PDF Password Cracker Enterprise v3.0 to open and print some locked image locked files; forgot the password. It is not something I am likely to need again. If it is a suspect program, then I want to remove it.
Thanks again.
Oldhack
I used PDF Password Cracker Enterprise v3.0 to open and print some locked image locked files; forgot the password. It is not something I am likely to need again. If it is a suspect program, then I want to remove it.
Crackers are always suspicious even if used for legit purpose. If you don't need it anymore better uninstall it.
Any issues left?
Hi
No issues left as far as I can tell. A big thank you.It runs smoother and the hard drive does not "churn" at random times as it was before.
I hadn't used the PDF Cracker Program in so long I had forgotten I bought it. That may have been about the time I also started having trouble with Tea Timer, although that is also about the time Zone Alarm started acting up. (I was unaware of this site and thought "Overkill.exe" was my only option. I am glad that is not the case.)
Is it likely that my prior use of a thumb drive to transfer data from this machine to others would have exposed the other machines to malware? They are not hooked up to the internet the majority of the time, but one of them running Vista goes through a couple of short (one second) cycles where there is a black screen with no text or images during boot up. Then a flicker every now and then. If there is any chance , I prefer not to run risks.
Many thanks for your help.
Oldhack
You're welcome :)
Is it likely that my prior use of a thumb drive to transfer data from this machine to others would have exposed the other machines to malware?
I don't think the infection this system had will transfer on thumb drive.
Here are the final steps to follow :)
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir (http://free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html)
Avast! (http://www.avast.com/eng/download-avast-home.html)
Good commercial ones are from:
Kaspersky (http://www.kaspersky.com/homeuser) and
ESET (http://www.eset.com/products/index.php)
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free (http://www.tallemu.com/free-firewall-protection-software.html) or Comodo Firewall Pro (http://www.personalfirewall.comodo.com/download_firewall.html#fw3.0) (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Hi
It took a little repair to the Registry to get the Windows Update to finally work, but all is well now.
Updates are installed, and everything appears back to normal.
Once again, a big thank you for all of your help and patience.
Oldhack
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.