Personal Security Anti-virus

acccutting · Jan 4, 2010

My little brother brought me his laptop. It has Personal Security running and keeps telling me it's infected with pretty much everything. He has installed Microsoft Security Essentials and Malwarebytes' Anti-Malware in trying to fix it (without success). He also has an expired version of Norton Protection Center installed. I have tried to install/run ERUNT and install HJT. I have copied both to the desktop (can't see anything on the desktop, but I can browse to the folder). I run ERUNT, click allow, and nothing appears to happen. I run HJT, click continue, and it gives me a message box saying the program might not have installed correctly. Same behavior for both when run as administrator.

I'm not sure where to go from here.

ken545 · Jan 7, 2010

Hello acccutting

Welcome to Safer Networking.

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Please download RootRepeal from one of these locations and save it to your desktop
Here
Here
Here

Open

on your desktop.
Click the

tab.
Click the

button.
Check just these boxes:
Push Ok
Check the box for your main system drive (Usually C:, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the

button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.

acccutting · Jan 7, 2010

FYI, I do not have this laptop connected to my network, so when you indicate that i should download something to my desktop, please know that I will be saving said file to USB key and copying it over. I also am not able to see/access anything on the desktop, so am browsing to and working in the desktop folder.

All that aside, I cannot get RootRepeal to run. It behaves the same as HijackThis and ERUNT, I double click it, User Account Contral asks for permission to proceed, I click allow, and then nothing happens. Same results when run as administrator.

ken545 · Jan 8, 2010

Try to run Combofix, copy it to your USB drive and then transfer it to the infected computer, try running it in safemode

To Enter Safemode

Go to Start> Shut off your Computer> Restart
As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
this will bring up a menu.
Use the Up and Down Arrow Keys to scroll up to Safemode with Networking
Then press the Enter Key on your Keyboard

Tutorial if you need it How to boot into Safemode

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

acccutting · Jan 8, 2010

I got into safe mode, copied/renamed combo-fix, and ran it. somewhere along the way, the computer restarted. it had gotten past the stage## part, had scanned some files, and was deleting some folders. It did not try to install the MS recovery console. It did not appear to finish, just restarted all of a sudden. What should I do?

ken545 · Jan 8, 2010

C:\ComboFix.txt <--The log should be in here, copy and paste in for me to see.

acccutting · Jan 8, 2010

ComboFix 10-01-04.01 - Double J 01/07/2010 20:06:23.1.2 - x86 NETWORK
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1982.1438 [GMT -6:00]
Running from: c:\users\Double J\Desktop\combo-fix.exe
AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
SP: Norton Internet Security *enabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-1961844542-1798076817-650510576-500
c:\$recycle.bin\S-1-5-21-4239272631-4103669366-2893169307-500
c:\program files\Fast Browser Search
c:\program files\Fast Browser Search\IE\1.bat
c:\program files\Fast Browser Search\IE\about.html
c:\program files\Fast Browser Search\IE\affid.dat
c:\program files\Fast Browser Search\IE\basis.xml
c:\program files\Fast Browser Search\IE\basis_br.xml
c:\program files\Fast Browser Search\IE\basis_de.xml
c:\program files\Fast Browser Search\IE\basis_en.xml
c:\program files\Fast Browser Search\IE\basis_es.xml
c:\program files\Fast Browser Search\IE\basis_fr.xml
c:\program files\Fast Browser Search\IE\basis_it.xml
c:\program files\Fast Browser Search\IE\basis_nr.xml
c:\program files\Fast Browser Search\IE\basis_pt.xml
c:\program files\Fast Browser Search\IE\basis_ru.xml
c:\program files\Fast Browser Search\IE\basis_tr.xml
c:\program files\Fast Browser Search\IE\BHO.dll
c:\program files\Fast Browser Search\IE\ClearRecycleBin.exe
c:\program files\Fast Browser Search\IE\error.html
c:\program files\Fast Browser Search\IE\fbsProtection.xml
c:\program files\Fast Browser Search\IE\FbsSearchProvider.xml
c:\program files\Fast Browser Search\IE\FbsSearchProviderIE8.exe
c:\program files\Fast Browser Search\IE\FBStoolbar.dll
c:\program files\Fast Browser Search\IE\fbstoolbar.jar
c:\program files\Fast Browser Search\IE\fbstoolbar.manifest
c:\program files\Fast Browser Search\IE\icons.bmp
c:\program files\Fast Browser Search\IE\ie3sh.exe
c:\program files\Fast Browser Search\IE\info.txt
c:\program files\Fast Browser Search\IE\local.xml
c:\program files\Fast Browser Search\IE\logobg.bmp
c:\program files\Fast Browser Search\IE\MTWB3SH.dll
c:\program files\Fast Browser Search\IE\MTWBtoolbar.html
c:\program files\Fast Browser Search\IE\search.bmp
c:\program files\Fast Browser Search\IE\search_br.bmp
c:\program files\Fast Browser Search\IE\search_de.bmp
c:\program files\Fast Browser Search\IE\search_es.bmp
c:\program files\Fast Browser Search\IE\search_fr.bmp
c:\program files\Fast Browser Search\IE\search_it.bmp
c:\program files\Fast Browser Search\IE\search_pt.bmp
c:\program files\Fast Browser Search\IE\search_ru.bmp
c:\program files\Fast Browser Search\IE\SearchAssistant.dll
c:\program files\Fast Browser Search\IE\SearchGuardPlus.exe
c:\program files\Fast Browser Search\IE\SearchGuardPlus.ico
c:\program files\Fast Browser Search\IE\SGPU.ico
c:\program files\Fast Browser Search\IE\sgpUpdater.exe
c:\program files\Fast Browser Search\IE\sgpUpdater.xml
c:\program files\Fast Browser Search\IE\SGPUpdaterS.exe
c:\program files\Fast Browser Search\IE\tbhelper.dll
c:\program files\Fast Browser Search\IE\tbs_include_script_003175.js
c:\program files\Fast Browser Search\IE\tbs_include_script_005064.js
c:\program files\Fast Browser Search\IE\tbs_include_script_012817.js
c:\program files\Fast Browser Search\IE\Toolbar Help.htm
c:\program files\Fast Browser Search\IE\uninstall.exe
c:\program files\Fast Browser Search\IE\uninstalSGP.exe
c:\program files\Fast Browser Search\IE\uninstalSGPU.exe
c:\program files\Fast Browser Search\IE\update.exe
c:\program files\Fast Browser Search\IE\version.txt
c:\program files\FunWebProducts
c:\program files\iWin Games\iWinGamesHookIE.dll
c:\program files\MyWebSearch
c:\program files\MyWebSearch\bar\1.bin\F3BKGERR.JPG
c:\program files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
c:\program files\MyWebSearch\bar\1.bin\F3DTACTL.DLL
c:\program files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
c:\program files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL
c:\program files\MyWebSearch\bar\1.bin\F3HTTPCT.DLL
c:\program files\MyWebSearch\bar\1.bin\F3IMSTUB.DLL
c:\program files\MyWebSearch\bar\1.bin\F3POPSWT.DLL
c:\program files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
c:\program files\MyWebSearch\bar\1.bin\F3REPROX.DLL
c:\program files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
c:\program files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
c:\program files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL
c:\program files\MyWebSearch\bar\1.bin\F3SPACER.WMV
c:\program files\MyWebSearch\bar\1.bin\F3WALLPP.DAT
c:\program files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
c:\program files\MyWebSearch\bar\1.bin\FWPBUDDY.PNG
c:\program files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR
c:\program files\MyWebSearch\bar\1.bin\M3FFXTBR.MANIFEST
c:\program files\MyWebSearch\bar\1.bin\M3HIGHIN.EXE
c:\program files\MyWebSearch\bar\1.bin\M3HTML.DLL
c:\program files\MyWebSearch\bar\1.bin\M3IDLE.DLL
c:\program files\MyWebSearch\bar\1.bin\M3IMPIPE.EXE
c:\program files\MyWebSearch\bar\1.bin\M3MEDINT.EXE
c:\program files\MyWebSearch\bar\1.bin\M3MSG.DLL
c:\program files\MyWebSearch\bar\1.bin\M3NTSTBR.JAR
c:\program files\MyWebSearch\bar\1.bin\M3NTSTBR.MANIFEST
c:\program files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
c:\program files\MyWebSearch\bar\1.bin\M3PLUGIN.DLL
c:\program files\MyWebSearch\bar\1.bin\M3SKIN.DLL
c:\program files\MyWebSearch\bar\1.bin\M3SKPLAY.EXE
c:\program files\MyWebSearch\bar\1.bin\M3SLSRCH.EXE
c:\program files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE
c:\program files\MyWebSearch\bar\1.bin\MWSBAR.DLL
c:\program files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
c:\program files\MyWebSearch\bar\1.bin\MWSOEPLG.DLL
c:\program files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
c:\program files\MyWebSearch\bar\1.bin\MWSSVC.EXE
c:\program files\MyWebSearch\bar\1.bin\NPMYWEBS.DLL
c:\program files\MyWebSearch\bar\Avatar\COMMON.F3S
c:\program files\MyWebSearch\bar\Game\CHECKERS.F3S
c:\program files\MyWebSearch\bar\Game\CHESS.F3S
c:\program files\MyWebSearch\bar\Game\REVERSI.F3S
c:\program files\MyWebSearch\bar\icons\CM.ICO
c:\program files\MyWebSearch\bar\icons\MFC.ICO
c:\program files\MyWebSearch\bar\icons\PSS.ICO
c:\program files\MyWebSearch\bar\icons\SMILEY.ICO
c:\program files\MyWebSearch\bar\icons\WB.ICO
c:\program files\MyWebSearch\bar\icons\ZWINKY.ICO
c:\program files\MyWebSearch\bar\Message\COMMON.F3S
c:\program files\MyWebSearch\bar\Notifier\COMMON.F3S
c:\program files\MyWebSearch\bar\Notifier\DOG.F3S
c:\program files\MyWebSearch\bar\Notifier\FISH.F3S
c:\program files\MyWebSearch\bar\Notifier\KUNGFU.F3S
c:\program files\MyWebSearch\bar\Notifier\LIFEGARD.F3S
c:\program files\MyWebSearch\bar\Notifier\MAID.F3S
c:\program files\MyWebSearch\bar\Notifier\MAILBOX.F3S
c:\program files\MyWebSearch\bar\Notifier\OPERA.F3S
c:\program files\MyWebSearch\bar\Notifier\ROBOT.F3S
c:\program files\MyWebSearch\bar\Notifier\SEDUCT.F3S
c:\program files\MyWebSearch\bar\Notifier\SURFER.F3S
c:\program files\MyWebSearch\bar\Settings\s_pid.dat
c:\program files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
c:\program files\PersonalSec
c:\program files\PersonalSec\psecurity.exe
c:\program files\Search Guard Plus
c:\program files\Search Guard Plus\fbsProtection.xml
c:\program files\Search Guard Plus\fbsProtectionI.xml
c:\program files\Search Guard Plus\fbsSearchProvider.xml
c:\program files\Search Guard Plus\FbsSearchProviderIE8.exe
c:\program files\Search Guard Plus\SearchGuardPlus.exe
c:\program files\Search Guard Plus\SearchGuardPlus.ico
c:\program files\Search Guard Plus\uninstalSGP.exe
c:\program files\Search Guard PlusU
c:\program files\Search Guard PlusU\SGPU.ico
c:\program files\Search Guard PlusU\sgpUpdater.exe
c:\program files\Search Guard PlusU\sgpUpdater.xml
c:\program files\Search Guard PlusU\sgpUpdaters.exe
c:\program files\Search Guard PlusU\uninstalSGPU.exe
c:\program files\SGPSA
c:\program files\SGPSA\BHO.dll
c:\program files\SGPSA\ie3sh.exe
c:\program files\SGPSA\mtwb3sh.dll
c:\program files\SGPSA\SearchAssistant.dll
c:\users\Double J\AppData\Local\rtbxqr
c:\users\Double J\AppData\Local\rtbxqr\pwqxsysguard.exe
c:\windows\system32\f3PSSavr.scr

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_MyWebSearchService

((((((((((((((((((((((((( Files Created from 2009-12-08 to 2010-01-08 )))))))))))))))))))))))))))))))
.

2010-01-08 01:58 . 2010-01-08 02:05 -------- d-----w- C:\32788R22FWJFW
2010-01-04 16:02 . 2009-12-30 20:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-04 16:02 . 2010-01-04 16:02 -------- d-----w- c:\programdata\Malwarebytes
2010-01-04 16:02 . 2009-12-30 20:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-04 16:02 . 2010-01-04 16:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-03 22:06 . 2010-01-03 22:06 -------- d-----w- c:\users\Double J\AppData\Local\MigWiz
2010-01-03 15:28 . 2010-01-03 15:28 -------- d-----w- C:\e87c46291dbb65d8e7
2010-01-03 14:39 . 2010-01-03 14:39 48128 --sha-r- c:\windows\system32\nshipsecw.dll
2010-01-03 13:29 . 2010-01-03 13:29 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2010-01-03 13:27 . 2010-01-03 13:27 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2010-01-03 09:02 . 2010-01-03 09:02 -------- d-----w- c:\programdata\HP Product Assistant
2010-01-03 08:04 . 2010-01-03 08:04 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-01-03 06:28 . 2010-01-03 06:28 -------- d-----w- c:\program files\Common Files\PersonalSecUninstall
2010-01-03 06:21 . 2010-01-03 06:21 -------- d-----w- c:\users\Double J\AppData\Roaming\AVG8
2009-12-16 13:20 . 2009-12-16 13:20 -------- d-----w- c:\programdata\Norton
2009-12-12 18:19 . 2009-11-09 13:22 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-12 18:19 . 2009-11-09 13:20 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-12-12 18:19 . 2009-11-09 11:04 411136 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-10 22:01 . 2009-08-24 12:16 378368 ----a-w- c:\windows\system32\winhttp.dll
2009-12-10 21:53 . 2009-10-07 12:41 244224 ----a-w- c:\windows\system32\rastls.dll
2009-12-10 21:53 . 2009-10-07 12:41 281600 ----a-w- c:\windows\system32\raschap.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-08 02:17 . 2008-03-26 00:03 -------- d-----w- c:\program files\iWin Games
2010-01-08 01:54 . 2008-03-17 01:48 1356 ----a-w- c:\users\Double J\AppData\Local\d3d9caps.dat
2010-01-03 16:22 . 2007-06-14 18:01 -------- d-----w- c:\programdata\Microsoft Help
2010-01-03 10:21 . 2007-06-14 17:14 -------- d-----w- c:\program files\Hewlett-Packard
2010-01-03 09:58 . 2007-06-14 19:09 -------- d-----w- c:\programdata\Hewlett-Packard
2010-01-03 09:47 . 2007-06-14 17:59 -------- d-----w- c:\program files\Microsoft Works
2010-01-03 09:38 . 2008-03-26 00:07 -------- d-----w- c:\programdata\PopCap Games
2010-01-03 09:36 . 2007-06-14 18:28 -------- d-----w- c:\program files\Yahoo!
2010-01-03 09:30 . 2007-06-14 17:17 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-01-03 09:27 . 2007-06-14 17:44 -------- d-----w- c:\program files\Norton Internet Security
2010-01-03 09:27 . 2007-06-14 17:42 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-01-03 09:27 . 2007-06-14 17:42 -------- d-----w- c:\program files\Symantec
2010-01-03 09:27 . 2007-06-14 17:43 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-01-03 09:27 . 2007-06-14 17:43 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-01-03 09:27 . 2007-06-14 17:43 10635 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-01-03 09:27 . 2007-06-14 18:48 -------- d-----w- c:\program files\Vongo
2010-01-03 09:26 . 2007-06-14 17:42 -------- d-----w- c:\programdata\Symantec
2010-01-03 09:24 . 2008-03-16 16:04 -------- d-----w- c:\users\Double J\AppData\Roaming\Hewlett-Packard
2009-12-31 21:34 . 2009-12-31 21:34 690952 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2009-12-14 12:59 . 2008-03-16 16:23 32530 ----a-w- c:\users\Double J\AppData\Roaming\nvModes.dat
2009-12-11 21:12 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-11-21 06:40 . 2009-12-10 22:02 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34 . 2009-12-10 22:02 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 06:34 . 2009-12-10 22:02 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-03 02:42 . 2009-10-12 21:53 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 09:41 . 2009-12-07 01:34 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-22 19:34 . 2009-10-22 19:34 911744 ----a-w- c:\users\Public\MyWebTattoo.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2008-01-19 2153472]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"SMSERIAL"="c:\program files\Motorola\SMSERIAL\sm56hlpr.exe" [2007-01-17 634880]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-13 827392]
"RtHDVCpl"="RtHDVCpl.exe" [2006-11-09 3784704]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 115816]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-03-29 176128]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-11-06 159744]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-21 149280]
"CognizanceTS"="c:\progra~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll" [2003-12-22 17920]
"HostManager"="c:\program files\Common Files\AOL\1210902539\ee\AOLSoftware.exe" [2006-09-26 50736]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"snp2uvc"="c:\windows\vsnp2uvc.exe" [2008-08-02 675840]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-02-26 90191]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-02-26 7770112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-02-26 81920]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2009-09-14 1048392]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALuNotify.exe" [2007-01-06 484984]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]

c:\users\Double J\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2007-1-2 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\APSHook.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=""
"FirewallOverride"=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\idsdefs\20091217.003\IDSvix86.sys [1/3/2010 4:00 PM 286768]
S2 ASBroker;Logon Session Broker;c:\windows\System32\svchost.exe -k Cognizance [11/9/2008 8:58 PM 21504]
S2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe -k Cognizance [11/9/2008 8:58 PM 21504]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\System32\drivers\MpNWMon.sys [6/18/2009 6:48 PM 42480]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\drivers\symndisv.sys [1/9/2007 10:32 PM 38200]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Cognizance REG_MULTI_SZ ASBroker ASChannel
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/webhp
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-yirertel - c:\users\Double J\AppData\Local\rtbxqr\pwqxsysguard.exe
HKCU-Run-PersonalSec - c:\program files\PersonalSec\psecurity.exe
HKLM-Run-MyWebSearch Plugin - c:\progra~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL
HKLM-Run-My Web Search Bar Search Scope Monitor - c:\progra~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
HKLM-Run-FBSSA - c:\program files\SGPSA\ie3sh.exe
AddRemove-PersonalSec - c:\program files\PersonalSec\psecurity.exe
AddRemove-XVIDCodec - c:\program files\XVID Codec\Uninstall.exe

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
FBSSA = c:\program files\SGPSA\ie3sh.exe???=??????????????????????????????4d ??????=9FE3C4DEE83B}?v=???????=

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(664)
c:\program files\Bioscrypt\VeriSoft\bin\ASWLNPkg.dll
c:\program files\Bioscrypt\VeriSoft\bin\ItMsg.dll

- - - - - - - > 'Explorer.exe'(3388)
c:\program files\Bioscrypt\VeriSoft\Bin\ItClient.dll
c:\program files\Hewlett-Packard\HP Advisor\Pillars\Market\MLDeskBand.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\windows\SYSTEM32\WISPTIS.EXE
c:\program files\Common Files\microsoft shared\ink\TabTip.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\windows\system32\rundll32.exe
c:\program files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\HP\QuickPlay\Kernel\TV\CLSched.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
c:\windows\SYSTEM32\WISPTIS.EXE
c:\program files\Common Files\microsoft shared\ink\TabTip.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
c:\program files\Microsoft Security Essentials\MpCmdRun.exe
.
**************************************************************************
.
Completion time: 2010-01-08 07:54:38 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-08 13:54

Pre-Run: 175,211,429,888 bytes free
Post-Run: 173,979,074,560 bytes free

- - End Of File - - 8326E4759D90D48589DE49CCBFBC61D0

ken545 · Jan 8, 2010

Hi,

Great, now you should be able to run Malwarebytes and in the meantime I need to look over your Combofix log to see if anything else needs to go.

Please download ATF Cleaner by Atribune to your desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.

Please download Malwarebytes from Here or Here

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report and also a new HJT log please

acccutting · Jan 8, 2010

malwarebytes log

Malwarebytes' Anti-Malware 1.44
Database version: 3517
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18865

1/8/2010 9:42:26 AM
mbam-log-2010-01-08 (09-42-26).txt

Scan type: Quick Scan
Objects scanned: 109159
Time elapsed: 5 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 59
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\mywebsearch.chatsessionplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.chatsessionplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{07b18eaa-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{07b18eac-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1093995a-ba37-41d2-836e-091067c4ad17} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{120927bf-1700-43bc-810f-fab92549b390} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17de5e5e-bfe3-4e83-8e1f-8755795359ec} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1f52a5fa-a705-4415-b975-88503b291728} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{247a115f-06c2-4fb3-967d-2d62d3cf4f0a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e3537fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e1656ed-f60e-4597-b6aa-b6a58e171495} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e53e2cb-86db-4a4a-8bd9-ffeb7a64df82} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e720451-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e720453-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{63d0ed2b-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{63d0ed2d-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e74766c-4d93-4cc0-96d1-47b8e07ff9ca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{72ee7f04-15bd-4845-a005-d6711144d86a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d291-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d293-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d295-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d297-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{90449521-d834-4703-bb4e-d3aa44042ff8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{991aac62-b100-47ce-8b75-253965244f69} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a626cdbd-3d13-4f78-b819-440a28d7e8fc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{bbabdc90-f3d5-4801-863a-ee6ae529862d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d6ff3684-ad3b-48eb-bbb4-b9e6c5a355c1} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{de38c398-b328-4f4c-a3ad-1b5e4ed93477} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25f} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e79dfbc9-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e79dfbcb-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{eb9e5c1c-b1f9-4c2b-be8a-27d6446fdaf8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f87d7fb5-9dc5-4c8c-b998-d8dfe02e2978} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1e0de227-5ce4-4ea3-ab0c-8b03e1aa76bc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e47caee0-deea-464a-9326-3f2801535a4d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e79dfbc0-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{f42228fb-e84e-479e-b922-fbbd096e792c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebSearch bar Uninstall (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3popularscreensavers (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\PersonalSecUninstall (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\nshipsecw.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Computer Scan.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Help.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Personal Security.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Registration.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Security Center.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Settings.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\PersonalSec\Update.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\PersonalSecUninstall\Uninstall.lnk (Rogue.PersonalSecurity) -> Quarantined and deleted successfully.

acccutting · Jan 8, 2010

hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:52:11 AM, on 1/8/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\AOL\1210902539\ee\aolsoftware.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1210902539\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O20 - AppInit_DLLs: C:\Windows\System32\APSHook.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10011 bytes

ken545 · Jan 8, 2010

Hi,

You need to enable windows to Show all Files and Folders
Instructions for your Operating System HERE

c:\users\Public\MyWebTattoo.exe <--Right click on this file and delete it

Please run this free online virus scanner from ESET

Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic

acccutting · Jan 8, 2010

ran the scanner but the path to the log location you listed did not exist. I apologize, but I had already closed the online scanner window. i remember that it did find and clean 34(best i can remember) items.
there was a log here:
C:\Program Files\ESET\ESET Online Scanner
but i'm not sure it's what you were looking for.

log.txt contents:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

ken545 · Jan 8, 2010

Thats fine, how are things running now ?

acccutting · Jan 8, 2010

much, much better.

His norton install has expired. I plan to uninstall it and maybe Microsoft Security Essentials. Could you recommend antivirus, antimalware, etc software (preferrably free so that he'll keep them up to date) to help keep this from happening again. although, with him, he may go overboard and never use the internet again

ken545 · Jan 8, 2010

Hi ,

I have heard good things about Security Essentials , go ahead and install it.
http://www.microsoft.com/Security_Essentials/

BUT, Symantec needs to be uninstalled first , after you do the uninstall, run this tool to make sure it got all of it.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Then post a new HJT log and lets see if its gone.

Now to remove most of the tools that we have used in fixing your machine:

Make sure you have an Internet Connection.
Download OTC to your desktop and run it
A list of tool components used in the cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

acccutting · Jan 9, 2010

FYI, the browser search has changed to 'fast browser search'. new tabs also go to a fast browser search page. i can't seem to get rid of this. should it be a worry?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:19:09 PM, on 1/8/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\AOL\1210902539\ee\aolsoftware.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1210902539\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O20 - AppInit_DLLs: C:\Windows\System32\APSHook.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 7808 bytes

ken545 · Jan 9, 2010

No that's bogus, you don't have to live with it.

Please download OTM by OldTimer.

Save it to your desktop.
Please click OTM and then click >> run.
Copy the lines inside the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

Code:

:Processes
explorer.exe

:Services

:Reg
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{1BB22D38-A411-4B13-A746-C2A4F4EC7344}"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"FBSSA"=- 

:Files
C:\Program Files\Fast Browser Search
c:\program files\SGPSA


:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]

Return to OTM, right click in the "Paste Instructions for items to be Moved" window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTM

Note: If an item cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Post the OTM log and a new Hijackthis log please

acccutting · Jan 9, 2010

FYI: New tabs go to:
http://tab.fastbrowsersearch.com/?v=19&tid={DF804678-0790-4d34-A07A-9FE3C4DEE83B}

"Fast Browser Search" is still one of the choices for the browser search.

OTM Log:

All processes killed
========== PROCESSES ==========
No active process named explorer.exe was found!
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{1BB22D38-A411-4B13-A746-C2A4F4EC7344} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\FBSSA not found.
========== FILES ==========
File/Folder C:\Program Files\Fast Browser Search not found.
File/Folder c:\program files\SGPSA not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Double J
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 109190360 bytes
->Java cache emptied: 37730406 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 166025 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
Windows Temp folder emptied: 906718 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 170525 bytes
RecycleBin emptied: 7204742 bytes

Total Files Cleaned = 148.00 mb

OTM by OldTimer - Version 3.1.4.0 log created on 01092010_130006

Files moved on Reboot...

Registry entries deleted on Reboot...

acccutting · Jan 9, 2010

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:17:39 PM, on 1/9/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\notepad.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\AOL\1210902539\ee\aolsoftware.exe
C:\Windows\vsnp2uvc.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1210902539\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O20 - AppInit_DLLs: C:\Windows\System32\APSHook.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 7633 bytes

ken545 · Jan 9, 2010

Hi,

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)

Go back to my original reply and download and run RootRepeal and post the log.

Download DDS by sUBs from one of the following links. Save it to your desktop.

DDS.com
DDS.scr
DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results, click no to the Optional_Scan
Follow the instructions that pop up for posting the results.
Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control Here

Personal Security Anti-virus

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