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Charlotte39
2010-01-06, 16:40
i can't download anything because an error box pops up telling me its not a valid Win 32 application. i have tried to download HijackThis which was required from your post "Before you post a HJT log." but the message "not a valid Win32 app" pops up.

Neither can i download Spybot-S&D. i am confused as to what to do and i hope you can help. i couldn't open AVG anti virus on my computer which is my existing anti virus so therefor cannot do a scan. On startup my computer has Malware protection switched off and i cannot switch it on.

thanks for reading

Blade81
2010-01-10, 12:49
Hi,

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

Charlotte39
2010-01-10, 12:58
DDS (Ver_09-12-01.01) - NTFSx86
Run by hgfkjj at 11:54:01.76 on 10/01/2010
Internet Explorer: 8.0.6001.18828 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.1022.569 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\vVX1000.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Xfire\Xfire.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\mdm.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox 3.5 Preview\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\hgfkjj\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.atcomet.com/b/
uURLSearchHooks: Winamp Search Class: {57bca5fa-5dbb-45a2-b558-1755c3f6253b} - c:\program files\winamp toolbar\winamptb.dll
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: Winamp Search Class: {57bca5fa-5dbb-45a2-b558-1755c3f6253b} - c:\program files\winamp toolbar\winamptb.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
StartupFolder: c:\users\hgfkjj\appdata\roaming\micros~1\windows\startm~1\programs\startup\xfire.lnk - c:\program files\xfire\Xfire.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\usb f5d7050\wireless utility\Belkinwcui.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: &Winamp Search - c:\programdata\winamp toolbar\ietoolbar\resources\en-us\local\search.html
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll/206
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\hgfkjj\appdata\roaming\mozilla\firefox\profiles\j966i0cl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.youtube.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampab&query=
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\hgfkjj\appdata\locallow\sony online entertainment\npsoe.dll
FF - plugin: c:\users\hgfkjj\appdata\roaming\mozilla\firefox\profiles\j966i0cl.default\extensions\npdyyno@dyyno.com\plugins\npDyyno.dll
FF - plugin: c:\users\hgfkjj\program files\dna\plugins\npbtdna.dll
FF - plugin: c:\windows\system32\c2mp\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
FF - user.js: browser.sessionstore.resume_from_crash - false
c:\program files\mozilla firefox 3.5 preview\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-7 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-7 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-19 108552]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\drivers\SiSGB6.sys [2008-9-9 48128]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-11-7 908056]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-7 297752]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-10-4 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-11 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-11 369688]

=============== Created Last 30 ================

2009-12-22 23:59:32 41872 ----a-w- c:\windows\system32\xfcodec.dll
2009-12-22 14:20:04 65536 --sha-w- c:\users\hgfkjj\ntuser.dat{e6898a98-d10b-11de-8911-00173f8c3e6b}.TxR.blf
2009-12-22 14:20:04 1048576 --sha-w- c:\users\hgfkjj\ntuser.dat{e6898a98-d10b-11de-8911-00173f8c3e6b}.TxR.2.regtrans-ms
2009-12-22 14:20:04 1048576 --sha-w- c:\users\hgfkjj\ntuser.dat{e6898a98-d10b-11de-8911-00173f8c3e6b}.TxR.1.regtrans-ms
2009-12-22 14:20:04 1048576 --sha-w- c:\users\hgfkjj\ntuser.dat{e6898a98-d10b-11de-8911-00173f8c3e6b}.TxR.0.regtrans-ms
2009-12-21 12:32:21 0 d-----w- c:\programdata\Real
2009-12-13 01:43:57 116198686 ----a-w- c:\windows\MEMORY.DMP

==================== Find3M ====================

2009-12-25 21:44:04 39 ----a-w- c:\users\hgfkjj\jagex_runescape_preferences.dat
2009-12-25 21:39:47 69 ----a-w- c:\users\hgfkjj\jagex_runescape_preferences2.dat
2009-11-09 11:31:14 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-09 11:31:14 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-09 11:31:14 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-09 11:21:32 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-09 10:52:40 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-03-03 00:02:34 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-03-03 00:02:34 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-03-03 00:02:34 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:55:58.76 ===============

Charlotte39
2010-01-10, 12:59
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 07/11/2008 22:51:21
System Uptime: 01/10/2010 11:18:01 (-6336 hours ago)

Motherboard: FUJITSU SIEMENS | | P5SD2-FM
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | LGA 775 | 2800/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 150.237 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is FIXED (NTFS) - 699 GiB total, 366.447 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Reader 9
Adobe Shockwave Player 11.5
ATI Catalyst Install Manager
AVG Free 8.5
Belkin Wireless USB Utility
BitComet 1.07
CABAL Online v3.3
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility
CCC Help English
DNA
Dungeon Party 1.0.1.0
Free Realms
Free Realms Installer
Highlight Viewer (Windows Live Toolbar)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946344)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB948127)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB951708)
HyperCam 2
Install(US)2
Java(TM) 6 Update 14
Junk Mail filter update
Map Button (Windows Live Toolbar)
Media Player Codec Pack 3.2.0
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft LifeCam
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Premium
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual Basic 2008 Step by Step
Microsoft Visual C# 2008 Express Edition - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual Studio 6.0 Enterprise Edition
Microsoft Web Publishing Wizard 1.53
Microsoft Windows SDK for Visual Studio 2008 Express Tools for .NET Framework
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Mozilla Firefox (3.0.11)
Mozilla Firefox (3.5.7)
MSVCRT
Pivot Stickfigure Animator
RealPlayer
Shaiya(US)
Skins
Skype™ 4.0
Smart Menus (Windows Live Toolbar)
Sonic and Knuckles
Sonic the Hedgehog
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
SwiftKit
TeamSpeak 2 RC2
Total Annihilation: Kingdoms
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC Runtimes MSI
Ventrilo Client
Winamp
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Favorites for Windows Live Toolbar
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Upload Tool
Windows Live Writer
World of Warcraft FREE Trial
Xfire (remove only)

==== End Of File ===========================

Blade81
2010-01-10, 13:45
IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

BitComet
DNA


I'd like you to read this thread (http://forums.spybot.info/showthread.php?t=282).

Please go to Control Panel > Programs and Features and uninstall the programs listed above (in red).

Were you able to run GMER yet?

Charlotte39
2010-01-10, 14:06
i have deleted the 2 programs listed above.. i haven't yet been able to down GMER though, when iv tried it either comes up with not a valid win32 app or shows me an empty folder

Blade81
2010-01-10, 14:09
Hi,

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Download Combofix*from any of the links below. You must*rename it before saving it. Save it to your desktop.

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)

http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif


http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
--------------------------------------------------------------------

Double click on Combo-Fix.exe*& follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a dds log.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

Charlotte39
2010-01-10, 14:16
cannot open ComboFix.. it still pops up with not a valid Win32 app.. also where i had saved it to it showed up as 0KB in size

Blade81
2010-01-10, 14:21
Please download exeHelper (http://www.raktor.net/exeHelper/exeHelper.com) to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says Error deleting file, please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Charlotte39
2010-01-10, 14:34
still the same problem.. not a valid Win32 app :( and shows up as an empty application... 0KB ;/

Blade81
2010-01-10, 14:42
Hi,

Turn AVG completely off and then download & run ComboFix as instructed in my earlier post.

Charlotte39
2010-01-10, 15:05
i've exit AVG but still nothing.. not a Win32 App.. iv also tried exeHelper and still nothing :(

Blade81
2010-01-10, 15:11
You seem to use Firefox as your browser. Please do following to ensure you'll be prompted for download location:
In Firefox click Tools-menu->Options->Main-tab->select Always ask me where to save files.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Download Combofix from any of the links below. You must rename it before saving it (use name somethingElse.exe). Save it to your desktop.

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)

http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_FF.gif


http://i266.photobucket.com/albums/ii277/sUBs_/combofix/CF_download_rename.gif
--------------------------------------------------------------------

Double click on somethingElse.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

Charlotte39
2010-01-10, 15:17
i followed those steps and tried those 2 links again but still not valid Win32 app

Blade81
2010-01-10, 16:12
Hi,

I sent you a private message (http://forums.spybot.info/private.php).

Blade81
2010-01-21, 17:46
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.