Need to remove trojan 'Virtumonde'

[GreatLakesGirl]

Here is the HJT log, per instructions. Please help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:49:48 AM, on 1/11/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIEGA.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Rachel\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&ltmpl=default&ltmplcache=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\Windows\system32\rundll32.exe" "C:\Users\Rachel\AppData\Local\Temp\nos_uninstall_Adobe.dll",Uninstall /Get1noarp
O4 - HKCU\..\Run: [EPSON Stylus NX400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIEGA.EXE /FU "C:\Users\Rachel\AppData\Local\Temp\E_S15C1.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll (file missing)
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7047 bytes

[shelf life]

hi GreatLakesGirl,

Your log is a few days old. If you still need help, simply reply to my post.

[GreatLakesGirl]

Hi,
Thanks for the response! (Sorry for the delay as I was out of town for the weekend.) Yes, I do still need assistance getting rid of this malware, whenever you can. I'll keep an eye out for a response!

[shelf life]

ok. We will get a download to start with. Link and directions:

Please download Malwarebytes (http://www.malwarebytes.org/mbam.php) to your desktop.


Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.


If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click *Remove Selected.*

*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Post the log in your reply.

[GreatLakesGirl]

Ok, I ran it and here's the log. Unfortunately, it looks like it didn't find anything. :(

[shelf life]

Looks like you forgot the log.

[GreatLakesGirl]

Sorry...forgot to paste.


Malwarebytes' Anti-Malware 1.44
Database version: 3604
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

1/20/2010 6:00:39 PM
mbam-log-2010-01-20 (18-00-39).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 295099
Time elapsed: 1 hour(s), 48 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[shelf life]

that log cant look any better. Is Spybot finding virtumonde? We will get one more download to use:

Please download DDS (http://download.bleepingcomputer.com/sUBs/dds.scr) and save it to your desktop.
Double click dds.scr to run the tool. When done, DDS.txt will open.
Save both reports to your desktop.
Please Copy/paste both logs in your reply.

[GreatLakesGirl]

Yes, Spybot still finds virtumonde when I run a full scan. Thankfully, I don't see it doing much to my computer, so perhaps it's a non-issue. I just feel nervous with it in there.

Here are the DDS text files:

<<<<<<<<< #1 >>>>>>>>>>>>>>>>


DDS (Ver_09-12-01.01) - NTFSx86
Run by Rachel at 9:54:43.75 on Thu 01/21/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.2045.1024 [GMT -6:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Windows\system32\DllHost.exe
C:\Windows\System32\bcmwltry.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIEGA.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Spybot - Search & Destroy\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Rachel\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&ltmpl=default&ltmplcache=2
uWindow Title = Internet Explorer provided by Dell
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5070831
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.5.0.127\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.5.0.127\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.5.0.127\coIEPlg.dll
uRun: [EPSON Stylus NX400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiega.exe /fu "c:\users\rachel\appdata\local\temp\E_S15C1.tmp" /EF "HKCU"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [<NO NAME>]
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\users\rachel\appdata\local\temp\nos_uninstall_Adobe.dll",Uninstall /Get1noarp
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunOnce: [Spybot - Search & Destroy] "c:\program files\spybot - search & destroy\spybot - search & destroy\SpybotSD.exe" /autocheck
StartupFolder: c:\users\rachel\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\spybot~1\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~3\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\rachel\appdata\roaming\mozilla\firefox\profiles\ebpdd5tz.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1k96igf4806cy&ltmpl=default&ltmplcache=2
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1105000.07f\symds.sys [2010-1-11 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1105000.07f\symefa.sys [2010-1-11 172592]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\definitions\bashdefs\20091205.001\BHDrvx86.sys [2009-12-4 529456]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1105000.07f\cchpx86.sys [2010-1-11 501888]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.1.0.19\definitions\ipsdefs\20100119.001\IDSvix86.sys [2010-1-19 343088]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1105000.07f\ironx86.sys [2010-1-11 116272]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1105000.07f\symtdiv.sys [2010-1-11 340016]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.5.0.127\ccsvchst.exe [2010-1-11 126392]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2007-12-3 600912]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-8-31 179712]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-12-17 102448]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-8-31 29744]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-3-17 30560]

=============== Created Last 30 ================

2010-01-20 19:32:44 0 d-----w- c:\users\rachel\appdata\roaming\Malwarebytes
2010-01-20 19:32:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-20 19:32:36 0 d-----w- c:\programdata\Malwarebytes
2010-01-20 19:32:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-20 19:32:35 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-13 17:06:22 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-01-13 17:06:22 156672 ----a-w- c:\windows\system32\t2embed.dll

==================== Find3M ====================

2009-12-15 21:33:01 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-12-15 21:33:01 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-12-15 21:33:01 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-11-03 22:17:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-03 22:15:07 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-10-29 09:41:23 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-27 13:20:19 833024 ----a-w- c:\windows\system32\wininet.dll
2009-10-27 13:16:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-27 10:55:39 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-09-23 18:16:33 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-23 18:16:32 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-09-23 18:16:26 86016 ----a-w- c:\windows\inf\infstor.dat
2009-03-31 02:21:11 174 --sha-w- c:\program files\desktop.ini
2009-03-31 02:08:28 665600 ----a-w- c:\windows\inf\drvindex.dat
2007-10-15 00:34:14 1164456 ----a-w- c:\program files\install_flash_player.exe
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:39:34 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:39:34 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-09-23 18:20:20 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-09-23 18:20:20 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-09-23 18:20:20 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat
2007-08-31 23:00:37 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 9:56:33.48 ===============


<<<<<<<<<<<#2 ("Attach")>>>>>>>>>>>>>>>


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume3
Install Date: 8/31/2007 10:07:33 AM
System Uptime: 1/19/2010 9:12:33 AM (48 hours ago)

Motherboard: Dell Inc. | |
Processor: Intel(R) Core(TM)2 Duo CPU T5470 @ 1.60GHz | Microprocessor | 1600/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 107 GiB total, 42.319 GiB free.
D: is FIXED (NTFS) - 2 GiB total, 1.394 GiB free.
E: is CDROM (CDFS)
F: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel

==== System Restore Points ===================

RP816: 1/9/2010 1:13:27 PM - Scheduled Checkpoint
RP817: 1/11/2010 3:59:42 PM - Scheduled Checkpoint
RP818: 1/12/2010 12:03:50 PM - Scheduled Checkpoint
RP819: 1/13/2010 3:20:37 PM - Scheduled Checkpoint
RP820: 1/14/2010 3:00:47 AM - Windows Update
RP821: 1/14/2010 6:39:25 PM - Scheduled Checkpoint
RP822: 1/16/2010 12:00:03 AM - Scheduled Checkpoint
RP823: 1/19/2010 1:35:20 PM - Scheduled Checkpoint
RP824: 1/21/2010 1:39:36 AM - Scheduled Checkpoint

==== Installed Programs ======================


Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
Age of Empires III
ArcGIS Desktop
AutoUpdate
Broadcom Management Programs
Browser Address Error Redirector
Conexant HDA D330 MDC V.92 Modem
CrossLoop 2.31
Dell DataSafe Online
Dell Network Assistant
Dell Touchpad
Dell Wireless WLAN Card
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DMGExtractor
doPDF 6.1 printer
EPSON Scan
EPSON Stylus NX400 Series Printer Uninstall
ERUNT 1.1j
Google Desktop
Google Toolbar for Internet Explorer
GoToAssist 8.0.0.514
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Java(TM) SE Runtime Environment 6
Malwarebytes' Anti-Malware
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft Corporation
Microsoft LifeCam
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
Mozilla Firefox (3.0.17)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NetWaiting
Norton Internet Security
NVIDIA Drivers
Nvu 1.0PR
OpenOffice.org 2.3
OutlookAddinSetup
Python 2.4.1
QualxServ Service Agreement
QuickSet
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
Sid Meier's Civilization 4
Skype™ 3.8
Sonic Activation Module
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
UltraISO Premium V9.31
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
User's Guides
Virtual Villagers
Winamp (remove only)
WinRAR archiver
World of Goo Demo

==== Event Viewer Messages From Past Week ========

1/19/2010 12:46:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
1/19/2010 12:45:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service.
1/18/2010 8:48:26 PM, Error: Microsoft-Windows-Dhcp-Client [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001C2641B082. The following error occurred: The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
1/18/2010 8:48:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
1/14/2010 3:00:26 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 001C2641B082 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
1/14/2010 1:35:14 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.4 for the Network Card with network address 001C2641B082 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================

[shelf life]

looks ok. Is Spybot up to date? Maybe a false positive. Keep malwarebytes and remember it is a on demand scanner. You have to both update it and start the scan manually.

[GreatLakesGirl]

Well that is good news. Silly me, I haven't updated Spybot...I just tried updating it from within the program, it seemed to work, but still says it's version 1.5.2 when I open it. Maybe I should download the latest version straight from the website and run the full scan again? I can do another Spybot scan and let you know if it still shows up. (May take awhile though)

Thanks again!

[GreatLakesGirl]

Alright, no trojan found with Spybot now! (I didn't download 1.6 from the site, just ran scan after updating as above.) I hope I haven't wasted too much of your time, thank you for all your help.

I :heart: Spybot!

[shelf life]

ok good. your welcome. Its a good idea to download and install the latest version of Spybot.
If all is good on your end, some tips for you;

10 Tips for Reducing/Preventing Your Risk To Malware:


1) It is essential to keep your OS (http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us),(Windows) browser (IE, FireFox) and other software up to date to "patch" vulnerabilities that could be exploited. Visit Windows Update frequently or use the auto-update feature. Staying updated is also necessary for web based applications like Java, Adobe Flash/Reader, QuickTime etc. Check there version status here. (http://secunia.com/vulnerability_scanning/online/)


2) Know what you are installing to your computer. Alot of software can come bundled with unwanted add-ons, like adware, toolbars and malware. Do not install any files from ads, popups or random links. Do not fall for fake warnings about virus and trojans being found on your computer and your then prompted to install software to remedy this. Use the ALT+F4 keys to close the window. See also the signs (http://www.virusvault.us/signs1.html)that you may have malware on your computer.


3) Install and keep updated: one antivirus and two or three anti-malware applications. If not updated they will soon be worthless. If either of these frequently find malware then its time to review your computer habits.


4) Refrain from clicking on links or attachments via E-Mail, IM, IRC, Chat Rooms, Blogs or Social Networking Sites, no matter how tempting or legitimate the message may seem.


5) Do not click on ads/pop ups or offers from websites requesting that you need to install software to your computer--for any reason. Use the Alt+F4 keys to close the window.


6) Don't click on offers to "scan" your computer. Install ActiveX Objects with care. Do you trust the website?


7) Set up and use limited (non-privileged) accounts for everyday use, rather than administrator accounts. Limited accounts (http://www.microsoft.com/protect/computer/advanced/useraccount.mspx) can help prevent *malware from installing and lessen its potential impact.*


8) Install and understand the *limitations* of a software firewall.


9) A tool (http://nsslabs.com/general/ie8-hardening-tool.html)for automatically hardening and securing Internet Explorer 8.0. Requires site registration for downloading. Changes some of the default settings of IE 8.0, Read the FAQ's.


10) Warez, cracks etc are very popular for carrying all kinds of malware payloads. Using them will cause you all kinds of problems. If you download/install files via p2p (http://www.virusvault.us/p2p.html) networks, then you are also much more likely to encounter malicious code in a downloaded file. Do you really trust the source of the file? Do you really need another malware source?

A longer version in link below.

Happy Safe Surfing.