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View Full Version : I believe I have a Keylogger



yourhero88
2010-01-28, 15:16
Hello all,

Yesterday, I awoke to find that my World of Warcraft account had been compromised. When I tried to reset the password, I found that my Gmail account had also been cracked (since the gmail account is the WoW login name.)

I ran spybot, and malwarebytes, and neither program found anything, so I went through the Blizzard account recovery process, and had the account name and password changed. However when I woke up today, I found that my password had ONCE AGAIN been changed. This leads me to believe that I have a keylogger on my system.

After running hijack this, I came up with the following log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:32 AM, on 1/28/2010
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP2 (6.00.3790.1830)
Boot mode: Normal

Running processes:
C:\WINDOWS\SysWOW64\brsvc01a.exe
C:\WINDOWS\SysWOW64\brss01a.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\WINDOWS\AppleUpdate.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files (x86)\iPod\bin\iPodService.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Alwil Software\Avast5\aswRunDll.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: DeviceVM Url Search Hook - {0063BF63-BFFF-4B8F-9D26-4267DF7F17DD} - C:\WINDOWS\SysWOW64\dvmurl.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio Creator 2009\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleUpdate] AppleUpdate.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\Dropbox.exe
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2saag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\SysWOW64\brsvc01a.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files (x86)\Gigabyte\EasySaver\ESSVR.EXE
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: Turbine Message Service - Live (LiveTurbineMessageService) - Turbine, Inc. - C:\Program Files (x86)\Turbine\Turbine Download Manager\TurbineMessageService.exe
O23 - Service: Turbine Network Service - Live (LiveTurbineNetworkService) - Turbine, Inc. - C:\Program Files (x86)\Turbine\Turbine Download Manager\TurbineNetworkService.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe
O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe
O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe
O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe
O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: TabletServicePen - Unknown owner - C:\WINDOWS\system32\Pen_Tablet.exe (file missing)
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

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End of file - 10464 bytes

I tried running DDS but I believe it wont work because I am operating on XP 64. Can anyone please assist me, as this is my only computer.