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MeliBoo92
2010-01-28, 21:56
I have this "Antivirus Live" thing popping up and not letting me do anything.
When i run my virus scan it says i have 9 trojian viruses and i cant get rid of them.

is there any kind of log that i can post that will help you help me?
that is if you need one.

ken545
2010-02-05, 04:27
Hello MeliBoo92

Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.




Please download RootRepeal from one of these locations and save it to your desktop
Here (http://ad13.geekstogo.com/RootRepeal.exe)
Here (http://download.bleepingcomputer.com/rootrepeal/RootRepeal.exe)
Here (http://rootrepeal.psikotick.com/RootRepeal.exe)

Open http://billy-oneal.com/forums/rootRepeal/rootRepealDesktopIcon.png on your desktop.
Click the http://billy-oneal.com/forums/rootRepeal/reportTab.png tab.
Click the http://billy-oneal.com/forums/rootRepeal/btnScan.png button.
Check just these boxes:
http://forums.whatthetech.com/uploads/monthly_08_2009/post-75503-1250480183.gif
Push Ok
Check the box for your main system drive (Usually C:, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the http://billy-oneal.com/forums/rootRepeal/saveReport.png button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.






Download random's system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

ken545
2010-02-14, 15:08
Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.