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View Full Version : Help Please.....



planegirl
2010-01-31, 19:41
My computer is not working so well these days. Slow - hanging - overall reduced performance. Can you help? I have attached my HJT save.

thanks so much.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:38:17 PM, on 1/31/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Seagate\SystemTray\StxMenuMgr.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Lisa\AppData\Local\Plaxo\3.23.0.18\PlaxoHelper_en.exe
C:\Users\Lisa\AppData\Local\Plaxo\3.23.0.18\plaxosystray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\SyncServer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [EPSON Artisan 800 Series] "C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIEMA.EXE" /FU "C:\Users\Lisa\AppData\Local\Temp\E_SE1A7.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [PlaxoUpdate] "C:\Users\Lisa\AppData\Local\Plaxo\3.23.0.18\PlaxoHelper_en.exe" -a
O4 - HKCU\..\Run: [PlaxoSysTray] "C:\Users\Lisa\AppData\Local\Plaxo\3.23.0.18\PlaxoSysTray.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1000\..\Run: [WindowsWelcomeCenter] "C:\Windows\system32\rundll32.exe" oobefldr.dll,ShowWelcomeCenter (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1000\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1000\..\RunOnce: [CMSRegOu] "C:\Program Files\Creative\MediaSource5\CMSRegOu.exe" /r (User 'IUSR_NMPR')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1007\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Duane')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1008\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Ruby')
O4 - HKUS\S-1-5-21-1106864960-1218162829-3650515746-1008\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'Ruby')
O4 - S-1-5-21-1106864960-1218162829-3650515746-1007 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Duane')
O4 - S-1-5-21-1106864960-1218162829-3650515746-1008 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Ruby')
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_6-1-2.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Seagate Sync Service - Seagate Technology LLC - C:\Program Files\Seagate\Sync\SeaSyncServices.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

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End of file - 10727 bytes

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

tashi
2010-01-31, 20:57
New topic: http://forums.spybot.info/showthread.php?t=55203