Bud Bullets
2010-02-03, 04:13
About two weeks ago I was infected with SW while browsing a guitar website. I had Sophos running and got several warnings. My desktop went to red and I received a message about Netsky and buy something to protect my PC.
Anyway, I contacted Sophos help first. Unfortunately, they told me to turn off my System Restore and scan and then turn restore back on. That should do it...not. And now no more help. I just read on your site that the System Restore should not be turned off, so I may be in a bad situation.
On advice from a friend, I downloaded SpyBot S&D and ran a scan (with my system restore off..ugh). It seemed to clean up my PC, except I still cannot access my desktop in the Control Panel. In the Control Panel, there is a file called warning.html in the Desktop select box. Apparently, this is left over from the infection. I cannot get rid of it. I haven't dared turn on my email for two weeks.
I would like to get rid of it and I would like to know if my PC is still infected with something that could be a problem.
Thanks
Anyway, I contacted Sophos help first. Unfortunately, they told me to turn off my System Restore and scan and then turn restore back on. That should do it...not. And now no more help. I just read on your site that the System Restore should not be turned off, so I may be in a bad situation.
On advice from a friend, I downloaded SpyBot S&D and ran a scan (with my system restore off..ugh). It seemed to clean up my PC, except I still cannot access my desktop in the Control Panel. In the Control Panel, there is a file called warning.html in the Desktop select box. Apparently, this is left over from the infection. I cannot get rid of it. I haven't dared turn on my email for two weeks.
I would like to get rid of it and I would like to know if my PC is still infected with something that could be a problem.
Thanks