Spybot causes pc to reboot

[dl48154]

When I try to open Spybot, clicking on the icon causes the pc to reboot. I tried uninstalling, redownloading and reinstalling, but it does the same thing.

This is on a XP sp3 machine, which has McAfee as well.

Any idea why spybot won't run? It used to.

Thanks

[spybotsandra]

Hello,

Spybot - Search & Destroy is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.

The problem can happen in both desktops and laptops, although the problem is more prevalent in laptops.

If you have a laptop with one of the one of the following processors:

- Mobile Pentium III-M
- Mobile Pentium 4-M
- Mobile Pentium 4
- Mobile Pentium M / Centrino
- Mobile AMD

Take a look at following suggestion by 100mill:
Notebook CPU running hot during Spybot - Search & Destroy scan (http://forums.spybot.info/showthread.php?t=1816)

If you have a desktop consider opening the case and checking to make sure the CPU heat sink is not too dusty. Doubt that this can be a problem, read the following threads:

Spybot - Search & Destroy causes shut down (http://forums.spybot.info/showthread.php?t=2163)

PC crashes while Spybot - Search & Destroy is running (http://forums.spybot.info/showthread.php?t=2230)

Best regards
Sandra
Team Spybot