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Computer is verrrry slow, freezes up when coming out of a screensaver. My antivirus software said I had some sort of Trojan Horse. Here is the HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:25 PM, on 2/3/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\msapps\comsrvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Tyrone\Application Data\Smilebox\SmileboxTray.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Hsuhiconihuqaj] rundll32.exe "C:\WINDOWS\uhitozof.dll",Startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Tyrone\Application Data\Smilebox\SmileboxTray.exe"
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: kbupdate - C:\WINDOWS\SYSTEM32\kbupdate.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMServer - Unknown owner - C:\WINDOWS\system32\msapps\comsrvr.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\drivers\pclepci.sys
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
--
End of file - 10274 bytes
Your help is always appreciated, thank you!
Valerie
Hi and Welcome, Sorry for the delay the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
please note the following important guidelines.
The instructions being given are for YOUR computer and system only!.
Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
If you don't know or understand something, please don't hesitate to ask.
Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
Absence of symptoms does not mean that everything is clear.
Please DO NOT run any other tools or scans whilst I am helping you.
Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
The logs from the tools we use can take some time to research so please be patient.
I am currently reviewing your log, and will return as soon as possible with your next set of instructions.
In the meantime Please post an Uninstall list.
Open HijackThis.
Click on the Open the Misc Tools section button.
Look under System tools.
Click on the Open Uninstall Manager... button.
Click on the Save list... button.
It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
Notepad will open. Please post this log in your next reply.
In your next reply.
Uninstall list.
Hi Cypher! Thanks so much for your reply, I understand the delay. Here is the log you requested:
Acer eDataSecurity Management
Acer eDataSecurity Management 2.0.3076
Acer Empowering Technology
Acer eNet Management
Acer ePerformance Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge 1.0
Adobe CMaps
Adobe Color Common Settings
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe GoLive 9
Adobe GoLive 9
Adobe GoLive CS2 English
Adobe Help Center 2.0
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop Elements 4.0
Adobe Reader 9.3
Adobe Setup
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Adobe Type Support
Adobe Update Manager CS3
Adobe XMP Panels CS3
Agere Systems HDA Modem
ArcSoft PhotoImpression 5
ArcSoft VideoImpression 2
AVG Free 8.5
CCleaner (remove only)
CorelDRAW Graphics Suite X3
CorelDRAW Graphics Suite X3
Critical Update for Windows Media Player 11 (KB959772)
EN
File Shredder 2.0
Fire Trucks Screen Saver
FontNav
getPlus(R)_ocx
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Image Zone 4.7
HP Image Zone Express
HP Officejet 6200 series
HP PSC & OfficeJet 4.7
Image Resizer Powertoy for Windows XP
Inkscape 0.45.1
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Java DB 10.4.1.3
Java(TM) 6 Update 13
Java(TM) SE Development Kit 6 Update 13
Launch Manager
LeapFrog Connect
LeapFrog Connect
LeapFrog My Pals Plugin
mCore
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
mMHouse
mPfMgr
mProSafe
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
mWlsSafe
mXML
National Parks
NTI Backup NOW! 4
NTI CD & DVD-Maker
PDF Settings
PowerDVD
proDAD Heroglyph 2.5
proDAD Vitascene 1.0
QuickBooks Pro 2007
QuickBooks Product Listing Service
QuickTime
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB960003)
Security Update for Microsoft Office Excel 2007 (KB959997)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype™ 4.0
SupportSoft Assisted Service
Symantec KB-DocID:2003093015493306
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for 2007 Microsoft Office System (KB967642)
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Manager
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
VBA
VGA USB Camera
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP Service Pack 3
Hi :)
Thanks so much for your reply
Your welcome.
Please continue with the instructions below.
I see you have CCleaner installed, please run it now.
CAUTION: Please do NOT use the "Registry" button in the left pane.
This is a built-in registry cleaner. Removing certain entries can render your computer inoperable!
Next.
Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) and save to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform Quick Scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Next.
Run CKScanner
Please download CKScanner by askey127 from Here (http://downloads.malwareremoval.com/CKScanner.exe)
Important: - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a couple minutes or less, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
Next.
Please download GMER Rootkit Scanner from Here (http://www.gmer.net/download.php).
Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO
http://i266.photobucket.com/albums/ii277/sUBs_/th_Gmer_initScan.gif (http://i266.photobucket.com/albums/ii277/sUBs_/Gmer_initScan.gif)
Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)
Then click the Scan button & wait for it to finish
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
Save it where you can easily find it, such as your desktop, and post it in your next reply**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
Note: Do not run any programs while Gmer is running.
Next.
RSIT (Random's System Information Tool)
Please download RSIT (http://images.malwareremoval.com/random/RSIT.exe) by random/random... and save it to your desktop.
Double click on RSIT.exe to run it.
Please read the disclaimer... click on Continue.
RSIT will start running. When done... 2 logs files...will be produced.
The first one, "log.txt", << will be maximized
The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)
Logs/Information to Post in your Next Reply
Malwarebytes log.
CKFiles.txt log.
Gmer.txt log.
RSIT log.txt file contents and info.txt file contents.
Please give me an update on your computers performance.
I have some of the logs you requested. The RSIT only provided one log, the log.txt. There wasn't anything minimized after I ran it. I tried to run the GMER a few times, but it locked up my computer all three tries. Here are the logs I got:
Malwarebytes' Anti-Malware 1.44
Database version: 3723
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
2/11/2010 11:45:08 AM
mbam-log-2010-02-11 (11-45-08).txt
Scan type: Quick Scan
Objects scanned: 125803
Time elapsed: 20 minute(s), 21 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 11
Registry Values Infected: 2
Registry Data Items Infected: 6
Folders Infected: 2
Files Infected: 9
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\uhitozof.dll (Trojan.Hiloti) -> Delete on reboot.
C:\WINDOWS\dmsh40.dll (Trojan.Hiloti) -> Delete on reboot.
Registry Keys Infected:
HKEY_CLASSES_ROOT\z444.z444mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\z444.z444mgr.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\kbupdate (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsuhiconihuqaj (Trojan.Hiloti) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: dmsh40.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Spyware.Zbot) -> Data: system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.
Folders Infected:
C:\WINDOWS\system32\890166 (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec (Stolen.data) -> Delete on reboot.
Files Infected:
C:\WINDOWS\dmsh40.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\uhitozof.dll (Trojan.Hiloti) -> Delete on reboot.
C:\WINDOWS\system32\kbdatat4.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\crt4.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tyrone\Local Settings\Temp\_1D6.tmp (Trojan.Lukicsel) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Delete on reboot.
C:\WINDOWS\system32\sdra64.exe (Spyware.Zbot) -> Delete on reboot.
C:\WINDOWS\system32\kboem32.dat (Backdoor.Bot) -> Quarantined and deleted successfully.
CKScanner - Additional Security Risks - These are not necessarily bad
c:\program files\corel\coreldraw graphics suite 13\custom data\bumpmap\cracks.cpt
c:\program files\corel\coreldraw graphics suite 13\custom data\canvas\cracks2c.pcx
c:\program files\corel\coreldraw graphics suite 13\custom data\tiles\cracks2m.cpt
c:\program files\inkscape\python\lib\site-packages\numpy\f2py\crackfortran.py
c:\program files\inkscape\python\lib\site-packages\numpy\f2py\crackfortran.pyc
c:\program files\inkscape\python\lib\site-packages\numpy\f2py\crackfortran.pyo
scanner sequence 3.BD.11
----- EOF -----
And here is the log.txt:
Logfile of random's system information tool 1.06 (written by random/random)
Run by Tyrone at 2010-02-11 15:43:01
Microsoft Windows XP Professional Service Pack 3
System drive C: has 5 GB (21%) free of 26 GB
Total RAM: 2550 MB (80% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:28 PM, on 2/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\msapps\comsrvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Tyrone\Application Data\Smilebox\SmileboxTray.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tyrone\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Tyrone.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Tyrone\Application Data\Smilebox\SmileboxTray.exe"
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMServer - Unknown owner - C:\WINDOWS\system32\msapps\comsrvr.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\WINDOWS\system32\drivers\pclepci.sys
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
--
End of file - 9982 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\User_Feed_Synchronization-{C98FEA06-7276-4DF4-96EC-98C3D3F3EBA8}.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-12-21 75200]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2009-05-26 1088296]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-12-12 1111320]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-04-26 35840]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-04-26 73728]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - Acer eDataSecurity Management - C:\WINDOWS\system32\eDStoolbar.dll [2006-03-08 106496]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"=Alaunch []
"AGRSMMSG"=C:\WINDOWS\AGRSMMSG.exe [2006-03-16 88204]
"AzMixerSel"=C:\Program Files\Realtek\InstallShield\AzMixerSel.exe [2005-08-25 53248]
"RemoteControl"=C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [2004-11-02 32768]
"ntiMUI"=C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe [2005-05-11 45056]
"IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2004-08-04 208952]
"MSPY2002"=C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2004-08-04 59392]
"PHIME2002ASync"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
"PHIME2002A"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
"eDataSecurity Loader"=C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe [2006-03-17 345088]
"Acer ePresentation HPD"=C:\Acer\Empowering Technology\ePresentation\ePresentation.exe [2006-03-31 204800]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-11-28 98304]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-11-28 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-11-28 118784]
"ePower_DMC"=C:\Acer\Empowering Technology\ePower\ePower_DMC.exe [2006-04-04 421888]
"Boot"=C:\Acer\Empowering Technology\ePower\Boot.exe [2006-03-15 579584]
"LManager"=C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE [2006-03-30 471040]
"eRecoveryService"=C:\Acer\Empowering Technology\eRecovery\eRAgent.exe [2006-04-28 401408]
"ImageItEncrypt"=C:\WINDOWS\system32\ImageItEncrypt.exe [2005-12-30 40960]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-02-16 282624]
"Monitor"=C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe [2009-11-10 443728]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-12-22 35760]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2009-12-11 948672]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"SmileboxTray"=C:\Documents and Settings\Tyrone\Application Data\Smilebox\SmileboxTray.exe [2009-12-07 266888]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Acer Empowering Technology.lnk - C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2006-02-22 61440]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-08-25 11952]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-11-28 135168]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=
"NoDriveAutoRun"=
"NoDriveTypeAutoRun"=
"NoDrives"=
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager"
"C:\Program Files\Pinnacle\Studio 11\programs\RM.exe"="C:\Program Files\Pinnacle\Studio 11\programs\RM.exe:*:Enabled:Render Manager"
"C:\Program Files\Pinnacle\Studio 11\programs\Studio.exe"="C:\Program Files\Pinnacle\Studio 11\programs\Studio.exe:*:Enabled:Studio"
"C:\Program Files\Pinnacle\Studio 11\programs\PMSRegisterFile.exe"="C:\Program Files\Pinnacle\Studio 11\programs\PMSRegisterFile.exe:*:Enabled:PMSRegisterFile"
"C:\Program Files\Pinnacle\Studio 11\programs\umi.exe"="C:\Program Files\Pinnacle\Studio 11\programs\umi.exe:*:Enabled:umi"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG8\avgnsx.exe"="C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
======List of files/folders created in the last 1 months======
2010-02-11 11:46:44 ----D---- C:\Avenger
2010-02-10 21:18:25 ----D---- C:\Documents and Settings\Tyrone\Application Data\Malwarebytes
2010-02-10 21:18:03 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2010-02-10 21:18:01 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-02-02 21:10:36 ----D---- C:\WINDOWS\system32\msapps
======List of files/folders modified in the last 1 months======
2010-02-11 15:43:02 ----D---- C:\WINDOWS\Prefetch
2010-02-11 15:39:41 ----D---- C:\WINDOWS
2010-02-11 15:39:37 ----D---- C:\WINDOWS\Temp
2010-02-11 15:39:08 ----A---- C:\WINDOWS\ModemLog_Agere Systems HDA Modem.txt
2010-02-11 11:46:44 ----AD---- C:\WINDOWS\system32
2010-02-11 11:46:43 ----AD---- C:\WINDOWS\system32\drivers
2010-02-11 11:46:05 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-02-10 21:18:01 ----D---- C:\Program Files
2010-02-08 08:33:32 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2010-02-08 08:32:46 ----D---- C:\WINDOWS\network diagnostic
2010-02-03 20:44:05 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2010-02-03 09:23:33 ----HD---- C:\Config.Msi
2010-02-03 09:20:17 ----D---- C:\Documents and Settings\Tyrone\Application Data\Skype
2010-02-03 00:05:27 ----D---- C:\Documents and Settings\Tyrone\Application Data\skypePM
2010-02-02 21:10:45 ----D---- C:\WINDOWS\system32\LogFiles
2010-02-02 20:25:38 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2010-01-31 18:24:49 ----SHD---- C:\WINDOWS\Installer
2010-01-31 18:24:30 ----D---- C:\Program Files\Common Files\Adobe
2010-01-31 18:24:17 ----D---- C:\Program Files\Adobe
2010-01-28 14:58:04 ----D---- C:\Documents and Settings\Tyrone\Application Data\Smilebox
2010-01-19 10:49:06 ----A---- C:\WINDOWS\win.ini
2010-01-12 09:58:16 ----D---- C:\WINDOWS\system32\CatRoot2
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-08-25 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-08-25 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-06-14 108552]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.4.9.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2007-03-18 21275]
R2 EpmPsd;Acer EPM Power Scheme Driver; \??\C:\WINDOWS\system32\drivers\epm-psd.sys []
R2 EpmShd;Acer EPM System Hardware Driver; \??\C:\WINDOWS\system32\drivers\epm-shd.sys []
R2 int15;int15; \??\C:\WINDOWS\system32\drivers\int15.sys []
R2 s24trans;WLAN Transport; C:\WINDOWS\system32\DRIVERS\s24trans.sys [2005-11-28 13568]
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R2 tvicport;tvicport; \??\C:\WINDOWS\system32\drivers\tvicport.sys []
R2 zntport;zntport; \??\C:\WINDOWS\system32\drivers\zntport.sys []
R3 Afc;PPdus ASPI Shell; C:\WINDOWS\system32\drivers\Afc.sys [2005-02-23 11776]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2006-03-16 1124097]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 DKbFltr;Dritek Keyboard Filter Driver; C:\WINDOWS\system32\DRIVERS\DKbFltr.sys [2004-12-08 16896]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-11-28 1353820]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-02-27 4241920]
R3 MarvinBus;Pinnacle Marvin Bus; C:\WINDOWS\system32\DRIVERS\MarvinBus.sys [2007-01-04 171520]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NTIDrvr;Upper Class Filter Driver; C:\WINDOWS\system32\DRIVERS\NTIDrvr.sys [2006-04-10 6144]
R3 PAC7302;PAC7302 VGA USB Camera; C:\WINDOWS\system32\DRIVERS\PAC7302.SYS [2007-06-14 457856]
R3 psdfilter;psdfilter; \??\C:\WINDOWS\system32\Drivers\psdfilter.sys []
R3 psdvdisk;psdvdisk; \??\C:\WINDOWS\system32\Drivers\psdvdisk.sys []
R3 RTL8023xp;Realtek 10/100/1000 NIC Family all in one NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys [2006-01-18 80512]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 StillCam;Still Serial Digital Camera Driver; C:\WINDOWS\system32\DRIVERS\serscan.sys [2001-08-17 6784]
R3 tifm21;tifm21; C:\WINDOWS\system32\drivers\tifm21.sys [2005-09-20 162432]
R3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2008-04-13 60032]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 w39n51;Intel(R) PRO/Wireless 3945ABG Adapter Driver; C:\WINDOWS\system32\DRIVERS\w39n51.sys [2005-11-27 1427968]
S2 eLock2BurnerLockDriver;eLock2BurnerLockDriver; \??\C:\WINDOWS\system32\eLock2BurnerLockDriver.sys []
S2 eLock2FSCTLDriver;eLock2FSCTLDriver; \??\C:\WINDOWS\system32\eLock2FSCTLDriver.sys []
S3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2006-02-22 1505792]
S3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2005-11-02 424320]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-12-14 51120]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-12-14 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-12-14 21744]
S3 KLIF;KLIF; \??\C:\WINDOWS\system32\drivers\klif.sys []
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 NPF;Netgroup Packet Filter; C:\WINDOWS\system32\drivers\npf.sys []
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-04 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-04 15360]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 AcerMemUsageCheckService;Memory Check Service; C:\Acer\Empowering Technology\ePerformance\MemCheck.exe [2006-03-29 28672]
R2 AdobeActiveFileMonitor4.0;Adobe Active File Monitor V4; C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe [2005-09-09 102400]
R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-08-25 908056]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-08-25 297752]
R2 COMServer;COMServer; C:\WINDOWS\system32\msapps\comsrvr.exe [2010-02-02 12800]
R2 EvtEng;Intel(R) PROSet/Wireless Event Log; C:\Program Files\Intel\Wireless\Bin\EvtEng.exe [2005-11-28 114753]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-04-26 152984]
R2 LeapFrog Connect Device Service;LeapFrog Connect Device Service; C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe [2009-11-10 1131808]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-02-17 73728]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-09-29 69632]
R2 RegSrvc;Intel(R) PROSet/Wireless Registry Service; C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe [2005-11-28 217164]
R2 S24EventMonitor;Intel(R) PROSet/Wireless Service; C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe [2005-11-28 540745]
S2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2006-02-22 405504]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 PCLEPCI;PCLEPCI; C:\WINDOWS\system32\drivers\pclepci.sys [2005-02-09 14165]
S3 Adobe LM Service;Adobe LM Service; C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [2007-08-30 72704]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2007-08-19 654848]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2006-11-09 65536]
S3 rpcapd;Remote Packet Capture Protocol v.0 (experimental); C:\Program Files\WinPcap\rpcapd.exe [2005-11-02 86016]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2009-04-08 20480]
S4 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2007-11-01 1252232]
-----------------EOF-----------------
Hi VW1982.
BACKDOOR TROJAN
I'm afraid I have some bad news for you. Your computer is infected with BACKDOOR TROJAN. Backdoor Trojans are the most dangerous and most widespread type of Trojan. Backdoor Trojans provide the author or "master" of the Trojan with remote "administration" of victims machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, Backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer, change settings on the computer and more. Please read this article by Roger A. Grimes on Remote Access Trojans it will give you an Idea of the severity of the type of infection you have.
What are Remote Access Trojans and why are they dangerous (http://www.microsoft.com/technet/security/alerts/info/virusrat.mspx)
You are strongly advised to do the following:
Disconnect the computer from the Internet and from any networked computers until it is cleaned.
Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).
Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.
How do I respond to a possible identity theft and how do I prevent it (http://www.dslreports.com/faq/10451)
Because of the severity and the capabilities of this type of virus, (it cannot be known what changes to your system it has made or if it opened up other ways into your system) The only responsible course of action I can advise is to reformat your computer and reinstall windows.
Further reading:
When should do a reformat and reinstallation of my OS (http://www.dslreports.com/faq/10063)
Where to backup your files (http://www.microsoft.com/athome/security/update/wherebackup.mspx)
How to backup your files in Windows XP (http://www.microsoft.com/athome/security/update/howbackup.mspx)
Restoring your backups (http://support.microsoft.com/kb/309340)
Should you have any questions please feel free to ask.
Are you able to tell how we got this virus?
Hi Cypher,
I did as recommended and reformatted our computer. It's obviously running alot smoother now :)
I do have a couple of questions - Can you recommend a good antivirus software that will protect us from this in the future? We had AVG... What other precautions should we take?
:thanks::thanks::thanks:
Hi VW1982.
Are you able to tell how we got this virus?
Unfortunately i have no way to sure about that.
I did as recommended and reformatted our computer.
A wise decision considering the nature of the infection you had :bigthumb:
Can you recommend a good antivirus software that will protect us from this in the future? We had AVG... What other precautions should we take?
I would recommend any of these antivirus products if you decide you uninstall AVG.
Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Free support.
avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
Microsoft Security Essentials (http://www.microsoft.com/security_essentials/) - Free and provides real-time protection for your home PC.
Note: You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.
Here are some free programs I recommend that could help you improve your computer's security.
I recommend you keep Malwarebytes' Anti-Malware, keep it updated and run it regularly.
Install Sitehound
SiteHound is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here (http://www.firetrust.com/en/products/sitehound)
Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE (http://www.winpatrol.com/)
MVPS Hosts
Install MVPS Hosts File From Here (http://mvps.org/winhelp2002/hosts.htm)
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE (http://www.mvps.org/winhelp2002/hosts.htm)
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)
Visit Microsoft often to get the latest updates for your computer
You can do that HERE (http://www.update.microsoft.com)
Read some information HERE (http://users.telenet.be/bluepatchy/miekiemoes/prevention.html) On how to prevent Malware
I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
Thank you so much, we're done here!
Hi VW1982.
Your most welcome, i will ask for this topic to be closed good luck.