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prototrash

New member
Well gang I'm having trouble removing this from my computer. As you know, I'm having a bit of trouble getting this off my computer. Running spybot didn't remove it. A-squared didn't remove it. Mbam didn't remove it.



So, you guys might know how to completely kill it.
 
Hi prototrash

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
 
Huh, an unusual error. I get get "cannot create log file" when I run this, and now, when I do attempt to run spybot, I get a "you need to be administrator to remove" messages. Well, as you can guess, I am the computer administrator, even checked so earlier, and yup, the settings in that regard hadn't been changed at all.
 
We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.
 
This thread has been closed due to inactivity.

As it has been four days or more since your last post, it will not be re-opened.

If you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread.

Please do not add any logs that might have been requested previously, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start your own topic.
 
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