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View Full Version : Program crashes then reboots 'puter



VAMPYBITES
2010-02-09, 22:10
Hey all,
I been running SS&D for years,but for some reason it's not working to well.
Here's what's happening.
I'll run the program,and when it's about 1/4 done it shuts down and the 'puter reboots it's self! :scratch:
I've deleted the program through the control panel,ran my "Registry Cleaner",deleted the folder,rebooted. :cleaning:
I then re-installed SS&D,and the samething happens. :hair:
VER. 1.6.2

Thank you. :thanks:


"S"
V^^^^V

spybotsandra
2010-02-10, 09:36
Hello,

Spybot - Search & Destroy is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.

The problem can happen in both desktops and laptops, although the problem is more prevalent in laptops.

If you have a laptop with one of the one of the following processors:

- Mobile Pentium III-M
- Mobile Pentium 4-M
- Mobile Pentium 4
- Mobile Pentium M / Centrino
- Mobile AMD

Take a look at following suggestion by 100mill:
Notebook CPU running hot during Spybot - Search & Destroy scan (http://forums.spybot.info/showthread.php?t=1816)

If you have a desktop consider opening the case and checking to make sure the CPU heat sink is not too dusty. Doubt that this can be a problem, read the following threads:

Spybot - Search & Destroy causes shut down (http://forums.spybot.info/showthread.php?t=2163)
PC crashes while Spybot - Search & Destroy is running (http://forums.spybot.info/showthread.php?t=2230)

Best regards
Sandra
Team Spybot

VAMPYBITES
2010-02-10, 17:55
Thank you.
I donwloaded the "SpeedswitchXP".
Will see if it helps.

"S"
V^^^^V



System Information
------------------
Time of this report: 9/21/2007, 13:47:45
Machine name: TOSHIBA-USER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite M105
BIOS: Ver 1.00PARTTBL0
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz
Memory: 1014MB RAM
Page File: 824MB used, 1620MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: None
DxDiag Version: 5.03.2600.2180 32bit Unicode