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View Full Version : Can't update spybot, other programs, ..HJT


GerGa
2010-02-12, 07:41
Hello, I have been having trouble with redirected websites, and I cannot access the safer-networking website or access the update server from spybot. I also cannot update malwarebytes and I cannot reinstall spybot - it tells me it cannot resolve the server.
thanks

Heres my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:45 AM, on 2/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://eeepc.asus.com/global
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SynAsusAcpi] C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe
O4 - HKLM\..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
O4 - HKLM\..\Run: [AT&T Communication Manager] "C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WallPaper] C:\DOCUME~1\Greg\MYDOCU~1\PAPERC~1\WALLPA~1.EXE /h
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Greg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: AutorunsDisabled
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: SuperHybridEngine.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\program files\national instruments\shared\mdns responder\nimdnsnsp.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{709984AD-947F-4F11-9D5E-72990E821966}: NameServer = 93.188.165.102,93.188.166.69
O17 - HKLM\System\CCS\Services\Tcpip\..\{D96A6378-34EF-4E4D-960E-228B6255F0F1}: NameServer = 93.188.165.102,93.188.166.69
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.165.102,93.188.166.69
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 93.188.165.102,93.188.166.69
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.165.102,93.188.166.69
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AT&T RcAppSvc (ATTRcAppSvc) - SmithMicro Inc. - C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments Corporation - C:\WINDOWS\system32\lktsrv.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe

--
End of file - 6944 bytes
GerGa
2010-02-16, 00:44
Well I discovered I can't get on the malwarebytes site either on that computer.
Then I tried installing spybot(I tried reinstalling it and it wouldnt install because of contacting the server) and I tried one last time, then tried booting into safe mode with networking to see if spybot would install and when the screen with the windows icon and loading bar came up it immediately gave me a blue screen. My computer does that whatever startup choice I pick from the black screen that comes up when I turn on the computer. It gets stuck on mup.sys for one of the startup choices.
http://img202.imageshack.us/img202/8615/eeepcz.jpg
The last line says:
STOP: 0x00000050 (0xC8194FAC, 0x00000001, 0x80537009, 0x00000000)
Except theres a variation of the bold underlined part; I'm guessing it depends on what startup choice?

Any help to steer me into any direction would be awesome.
Thanks,
Greg