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DougVanc2
2010-02-22, 00:04
Hello:

I have a few-year old Sony laptop with Windows XP. It continues to lock up at various times, sometimes just when sitting idle, other times while in Explorer, and other times. I think I have some type of a virus. I also know that I am low on memory and have been trying to free up space. I have run AVG antivirus, Spybot, Ad-Aware, and Malwarebytes and they have removed some issues but it continues to lock up. Any help would be greatly appreciated as I do not know what else to do.

Doug


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:46:00 PM, on 2/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\AVG\avgchsvx.exe
D:\Program Files\AVG\avgrsx.exe
D:\Program Files\AVG\avgcsrvx.exe
D:\Program Files\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ati2evxx.exe
D:\Program Files\AVG\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\Program Files\Apoint\Apntex.exe
D:\Program Files\AVG\avgnsx.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\Logi_MwX.Exe
D:\PROGRA~2\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Ad-Aware\AAWTray.exe
D:\Program Files (D)\D-Link\DWA-130 revE\wirelesscm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AVG9_TRAY] D:\PROGRA~2\AVG\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Zinio DLM] C:\PROGRA~1\Zinio\ZINIOD~2.EXE /hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Wireless Connection Manager.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {3263C732-CAC0-44F3-888F-9B449BF1E102} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {78D05492-3B00-4A9A-8D26-03B86DCCB779} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {A5CBD7F7-58F7-4BBF-8ADE-F5CF2B386CE2} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/039942378f53203c2c04/netzip/RdxIE2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189974768979
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\avgwdsvc.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - D:\Program Files\Ad-Aware\AAWService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WLSVC - Unknown owner - D:\Program Files (D)\D-Link\DWA-130 revE\WLSVC.exe

--
End of file - 7460 bytes

katana
2010-02-26, 16:07
Please note that all instructions given are customised for this computer only,
the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Failure to reply within 5 days will result in the topic being closed.
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------



Download and Run RSIT

Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:

log.txt will be opened maximized.
info.txt will be opened minimized.

Please post the contents of both log.txt and info.txt.
( They can also be found in the C:\RSIT folder )

DougVanc2
2010-02-26, 18:30
Hello Katana:

Thank you in advance for your help! Here are the two log files: Doug

Logfile of random's system information tool 1.06 (written by random/random)
Run by Doug Barkee at 2010-02-26 09:24:45
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 357 MB (5%) free of 8 GB
Total RAM: 255 MB (51% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:39 AM, on 2/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\AVG\avgchsvx.exe
D:\Program Files\AVG\avgrsx.exe
D:\Program Files\AVG\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ati2evxx.exe
D:\Program Files\AVG\avgwdsvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
D:\Program Files\AVG\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\Logi_MwX.Exe
D:\PROGRA~2\AVG\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Ad-Aware\AAWTray.exe
D:\Program Files (D)\D-Link\DWA-130 revE\wirelesscm.exe
C:\Program Files\Common Files\Real\Update_OB\rndal.exe
C:\Program Files\Common Files\Real\Update_OB\rndal.exe
C:\Documents and Settings\Doug Barkee\Desktop\RSIT.exe
D:\Program Files\HijackThis\Doug Barkee.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - D:\Program Files\AVG\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AVG9_TRAY] D:\PROGRA~2\AVG\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Zinio DLM] C:\PROGRA~1\Zinio\ZINIOD~2.EXE /hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Wireless Connection Manager.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {3263C732-CAC0-44F3-888F-9B449BF1E102} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {78D05492-3B00-4A9A-8D26-03B86DCCB779} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {A5CBD7F7-58F7-4BBF-8ADE-F5CF2B386CE2} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/039942378f53203c2c04/netzip/RdxIE2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189974768979
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\avgwdsvc.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - D:\Program Files\Ad-Aware\AAWService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WLSVC - Unknown owner - D:\Program Files (D)\D-Link\DWA-130 revE\WLSVC.exe

--
End of file - 7531 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\Registration reminder 1.job
C:\WINDOWS\tasks\Registration reminder 3.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2009-12-18 61888]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - D:\Program Files\AVG\avgssie.dll [2010-02-07 1484056]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
D:\PROGRA~2\SPYBOT~1\SDHelper.dll [2004-05-12 744960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - D:\Program Files\AVG\Toolbar\IEToolbar.dll [2009-11-25 1230080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{4982D40A-C53B-4615-B15B-B5B5E98D167C} - AOL Toolbar - C:\Program Files\Common Files\aolshare\coach\en_en\player\plugin\ToolBar.dll []
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - D:\Program Files\AVG\Toolbar\IEToolbar.dll [2009-11-25 1230080]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Apoint"=C:\Program Files\Apoint\Apoint.exe [2001-11-14 114688]
"AtiPTA"=C:\WINDOWS\system32\Atiptaxx.exe [2001-09-19 245760]
"ZTgServerSwitch"=c:\program files\support.com\client\bin\tgcmd.exe [2002-01-03 1413120]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe [2002-07-02 146432]
"BJCFD"=C:\Program Files\BroadJump\Client Foundation\CFD.exe [2001-12-17 483394]
"ComcastSUPPORT"=C:\Program Files\Support.com\bin\tgkill.exe [2001-11-21 57344]
"Microsoft Works Update Detection"=C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe [2002-07-09 28672]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2004-08-16 98304]
"Logitech Utility"=C:\WINDOWS\Logi_MwX.Exe [2003-11-07 19968]
"AVG9_TRAY"=D:\PROGRA~2\AVG\avgtray.exe [2010-02-07 2033432]
"Adobe Reader Speed Launcher"=D:\Program Files\Adobe\Reader\Reader_sl.exe [2009-12-18 40368]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2009-12-11 948672]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"Zinio DLM"=C:\PROGRA~1\Zinio\ZINIOD~2.EXE /hide []
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Microsoft Office.lnk - D:\Program Files\Microsoft Office\Office10\OSA.EXE
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
Wireless Connection Manager.lnk - D:\Program Files (D)\D-Link\DWA-130 revE\wirelesscm.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2010-02-07 12464]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=91000000
"NoDrives"=0
"NoViewOnDrive"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\support.com\bin\tgcmd.exe"="C:\Program Files\support.com\bin\tgcmd.exe:*:Enabled:ComcastSUPPORT / Support.com Agent"
"C:\Program Files\Microsoft ActiveSync\wcescomm.exe"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe:*:Enabled:Connection Manager"
"D:\Program Files (D)\America Online 9.0c\waol.exe"="D:\Program Files (D)\America Online 9.0c\waol.exe:*:Enabled:America Online 9.0c"
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\backWeb-8876480.exe"="C:\Program Files\Logitech\Desktop Messenger\8876480\Program\backWeb-8876480.exe:*:Enabled:backWeb-8876480"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"D:\Program Files\AVG\avgupd.exe"="D:\Program Files\AVG\avgupd.exe:*:Enabled:avgupd.exe"
"D:\Program Files\AVG\avgnsx.exe"="D:\Program Files\AVG\avgnsx.exe:*:Enabled:avgnsx.exe"
"C:\Documents and Settings\Doug Barkee\Local Settings\Temp\7zS10.tmp\SymNRT.exe"="C:\Documents and Settings\Doug Barkee\Local Settings\Temp\7zS10.tmp\SymNRT.exe:*:Enabled:Norton Removal Tool"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"D:\Program Files (D)\America Online 9.0c\waol.exe"="D:\Program Files (D)\America Online 9.0c\waol.exe:*:Enabled:America Online 9.0c"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2010-02-26 09:24:45 ----DC---- C:\rsit
2010-02-21 14:40:01 ----D---- C:\WINDOWS\ERDNT
2010-02-15 21:26:21 ----SHDC---- C:\Config.Msi
2010-02-15 17:34:46 ----HDC---- C:\WINDOWS\$NtUninstallKB978706$
2010-02-15 17:34:28 ----HDC---- C:\WINDOWS\$NtUninstallKB971468$
2010-02-15 17:34:07 ----HDC---- C:\WINDOWS\$NtUninstallKB977914$
2010-02-15 17:33:40 ----HDC---- C:\WINDOWS\$NtUninstallKB978262$
2010-02-15 17:33:25 ----HDC---- C:\WINDOWS\$NtUninstallKB975560$
2010-02-15 17:32:50 ----HDC---- C:\WINDOWS\$NtUninstallKB978251$
2010-02-15 17:31:51 ----HDC---- C:\WINDOWS\$NtUninstallKB977165$
2010-02-15 17:31:05 ----HDC---- C:\WINDOWS\$NtUninstallKB978037$
2010-02-15 17:30:19 ----HDC---- C:\WINDOWS\$NtUninstallKB975713$
2010-02-15 11:30:36 ----HDC---- C:\Documents and Settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-02-15 10:28:16 ----D---- C:\Documents and Settings\Doug Barkee\Application Data\Malwarebytes
2010-02-15 10:26:44 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2010-02-07 11:44:19 ----HDC---- C:\$AVG
2010-02-07 11:43:33 ----A---- C:\WINDOWS\system32\avgrsstx.dll
2010-02-07 11:41:22 ----D---- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
2010-02-07 11:40:06 ----D---- C:\Documents and Settings\All Users\Application Data\avg9
2010-02-06 15:33:08 ----DC---- C:\WINDOWS\system32\DRVSTORE
2010-02-06 15:20:40 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2010-02-05 20:03:07 ----D---- C:\Program Files\File Scanner Library (Spybot - Search & Destroy)
2010-02-05 20:03:06 ----D---- C:\Program Files\TeaTimer (Spybot - Search & Destroy)
2010-02-05 20:03:06 ----D---- C:\Program Files\SDHelper (Spybot - Search & Destroy)
2010-02-05 20:03:06 ----D---- C:\Program Files\Misc. Support Library (Spybot - Search & Destroy)
2010-02-01 21:52:59 ----D---- C:\Documents and Settings\All Users\Application Data\D-Link
2010-02-01 21:51:46 ----D---- C:\WINDOWS\pcidevice
2010-02-01 21:50:47 ----D---- C:\Documents and Settings\Doug Barkee\Application Data\InstallShield
2010-02-01 16:56:57 ----A---- C:\WINDOWS\RTacDbg.txt

======List of files/folders modified in the last 1 months======

2010-02-26 09:24:37 ----D---- C:\WINDOWS\Prefetch
2010-02-26 09:09:40 ----SD---- C:\WINDOWS\Tasks
2010-02-26 08:52:51 ----D---- C:\WINDOWS\Temp
2010-02-21 21:05:26 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-02-21 14:47:48 ----HD---- C:\WINDOWS\inf
2010-02-21 14:47:41 ----D---- C:\WINDOWS\system32\CatRoot2
2010-02-21 14:40:01 ----D---- C:\WINDOWS
2010-02-16 08:46:14 ----D---- C:\Program Files\Common Files\Symantec Shared
2010-02-16 08:46:11 ----D---- C:\WINDOWS\system32\drivers
2010-02-16 08:46:11 ----D---- C:\Program Files\Symantec
2010-02-16 08:46:10 ----D---- C:\WINDOWS\system32
2010-02-16 08:29:04 ----AD---- C:\Program Files
2010-02-15 21:32:44 ----D---- C:\Documents and Settings\All Users\Application Data\Adobe
2010-02-15 21:31:39 ----SHD---- C:\WINDOWS\Installer
2010-02-15 21:29:05 ----D---- C:\Program Files\Common Files\Adobe
2010-02-15 21:28:22 ----D---- C:\WINDOWS\WinSxS
2010-02-15 21:27:36 ----D---- C:\Program Files\Adobe
2010-02-15 17:34:52 ----DC---- C:\WINDOWS\system32\dllcache
2010-02-15 17:34:34 ----A---- C:\WINDOWS\imsins.BAK
2010-02-15 17:34:20 ----HD---- C:\WINDOWS\$hf_mig$
2010-02-06 14:42:52 ----D---- C:\Program Files\Lavasoft
2010-02-06 14:42:50 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2010-02-06 14:42:50 ----D---- C:\Documents and Settings\Doug Barkee\Application Data\Lavasoft
2010-02-06 14:37:07 ----D---- C:\Program Files\Common Files
2010-02-06 14:33:39 ----A---- C:\WINDOWS\system32\LuResult.txt
2010-02-02 21:02:05 ----D---- C:\WINDOWS\network diagnostic
2010-02-02 17:08:22 ----D---- C:\Program Files\Common Files\Microsoft Shared
2010-02-01 21:51:52 ----D---- C:\WINDOWS\system32\CatRoot
2010-02-01 21:51:45 ----HD---- C:\Program Files\InstallShield Installation Information
2010-02-01 20:10:19 ----D---- C:\Program Files\Internet Explorer
2010-02-01 19:32:20 ----D---- C:\Documents and Settings\Doug Barkee\Application Data\Adobe
2010-02-01 16:55:10 ----D---- C:\WINDOWS\system32\ReinstallBackups
2010-02-01 11:26:20 ----AC---- C:\WINDOWS\system32\MRT.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2010-02-07 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2010-02-07 28424]
R1 AvgTdiX;AVG Free Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2010-02-07 360584]
R1 DMICall;Sony DMI Call service; C:\WINDOWS\System32\DRIVERS\DMICall.sys [2000-12-05 3952]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.7.5.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2010-02-01 21361]
R2 Fallback;Fallback; C:\WINDOWS\System32\DRIVERS\fallback.sys [2001-07-12 310739]
R2 Fsks;Fsks; C:\WINDOWS\System32\DRIVERS\fsksnt.sys [2001-06-14 127405]
R2 K56;K56; C:\WINDOWS\System32\DRIVERS\k56nt.sys [2001-07-22 427167]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys [2001-09-17 17744]
R2 SoftFax;SoftFax; C:\WINDOWS\System32\DRIVERS\faxnt.sys [2001-06-14 216987]
R2 Tones;Tones; C:\WINDOWS\System32\DRIVERS\tonesnt.sys [2001-06-14 56639]
R2 V124;V124; C:\WINDOWS\System32\DRIVERS\v124nt.sys [2001-09-30 534701]
R2 WLNdis50;Wireless Lan NDIS Protocol I/O Control; C:\WINDOWS\system32\DRIVERS\wlndis50.sys [2008-02-27 20480]
R3 ApfiltrService;Alps Pointing-device Filter Driver; C:\WINDOWS\System32\DRIVERS\Apfiltr.sys [2001-11-07 51041]
R3 ati2mpab;ati2mpab; C:\WINDOWS\System32\DRIVERS\ati2mpab.sys [2001-09-28 299776]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\System32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 Rksample;Rksample; C:\WINDOWS\System32\DRIVERS\rksample.sys [2001-11-13 68550]
R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%; C:\WINDOWS\system32\DRIVERS\RTL8192su.sys [2009-04-08 572544]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 VIAMODEM;VIAMODEM; C:\WINDOWS\System32\DRIVERS\VIAMODEM.sys [2001-11-13 66337]
R3 VIAudio;VIA AC'97 Audio Controller (WDM); C:\WINDOWS\system32\drivers\viaudio.sys [2001-08-31 37248]
R3 winachsf;winachsf; C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys [2001-11-14 584720]
S1 wceusbsh;Windows CE USB Serial Host Driver; C:\WINDOWS\System32\DRIVERS\wceusbsh.sys []
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 atimpab;atimpab; C:\WINDOWS\System32\DRIVERS\atimpab.sys [2001-08-17 289664]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 LHidFlt2;Logitech HID/USB Mouse Filter Driver; C:\WINDOWS\system32\DRIVERS\LHidFlt2.Sys [2003-11-07 25502]
S3 LMouFlt2;Logitech Mouse Class Filter Driver; C:\WINDOWS\system32\DRIVERS\LMouFlt2.Sys [2003-11-07 70798]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 MSW;Microsoft Broadband Networking Driver; C:\WINDOWS\System32\DRIVERS\MN520-51.sys [2004-06-17 700800]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 rtl8139;Realtek RTL8139/810x Family Fast Ethernet NIC NT Driver; C:\WINDOWS\System32\DRIVERS\R8139n51.SYS [2002-10-04 46976]
S3 SONYPVU1;Sony USB Filter Driver (SONYPVU1); C:\WINDOWS\System32\DRIVERS\SONYPVU1.SYS [2001-08-17 7552]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\System32\DRIVERS\wanatw4.sys []
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\System32\ati2evxx.exe [2001-09-21 94208]
R2 avg9wd;AVG Free WatchDog; D:\Program Files\AVG\avgwdsvc.exe [2010-02-07 285392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; D:\Program Files\Ad-Aware\AAWService.exe [2010-02-15 1229232]
S2 AOLService;AOL Spyware Protection Service; C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe []
S2 WLSVC;WLSVC; D:\Program Files (D)\D-Link\DWA-130 revE\WLSVC.exe [2009-02-11 167936]
S3 MSSQLSERVER;MSSQLSERVER; D:\MSSQL\Binn\sqlservr.exe [2000-08-06 7442493]
S3 MSSQLServerADHelper;MSSQLServerADHelper; C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe [2000-08-06 65602]
S3 SPTISRV;Sony SPTI Service; C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe [2001-09-27 65536]
S3 SQLSERVERAGENT;SQLSERVERAGENT; D:\MSSQL\Binn\sqlagent.EXE [2000-08-06 303170]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.06 2010-02-26 09:25:50

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7E9980-3652-29D4-8908-006097A470FC}\setup.exe" /Uninstall
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{21313051-BEA2-11D4-8FA4-00B0D02D2438}\setup.exe" UNINSTALL
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6CAF07A2-BEA4-11D4-8FA4-00B0D02D2438}\setup.exe" UNINSTALL
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6D1B8E00-39E3-4810-BAB1-693E31CEFC42}\setup.exe" UNINSTALL
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7052066D-7016-11D5-B89E-00B0D0D26B88}\setup.exe" UNINSTALL
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B5B0ABC0-3177-11D3-AC45-0000F879D942}\setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B5B0ABC0-3177-11D3-AC45-0000F879D969}\setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D54AAC0A-BE99-11D4-8FA4-00B0D02D2438}\setup.exe" UNINSTALL
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware-->"C:\Documents and Settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}\Ad-AwareInstaller.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->C:\Documents and Settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}\Ad-AwareInstaller.exe
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.2.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A82000000003}
ATI Display Driver-->rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Free 9.0-->D:\Program Files\AVG\setup.exe /UNINSTALL
BroadJump Client Foundation-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll"
ComcastSUPPORT-->C:\PROGRA~1\support.com\UNWISE.EXE C:\PROGRA~1\support.com\INSTALL.LOG
DigitalPrint 1.1-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E2069DE3-5924-4766-A385-CDA273885A31}\setup.exe" /Uninstall
D-Link DWA-130 Wireless N USB Adapter-->C:\Program Files\InstallShield Installation Information\{6F6F39E3-D24D-4EEE-9AEA-DEDAF991385D}\setup.exe -runfromtemp -l0x0009 -removeonly
DVgate-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{29F61465-428A-11D4-B646-00C04F790F76}\setup.exe"
ERUNT 1.1j-->"D:\Program Files\ERUNT\unins000.exe"
Experience VAIO-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E52F43B3-1638-4624-9ACF-B130130AA13E}\setup.exe"
Generic SoftK56 Data Fax-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_1106&DEV_3068&SUBSYS_80F6104D\uninst.EXE -U -IVEN_1106&DEV_3068&SUBSYS_80F6104D
HijackThis 2.0.2-->"D:\Program Files\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
ImageStation Demo-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{72275927-4241-46A7-A9C4-B86C6B256EB6}\setup.exe"
ImageStation-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AD3B1DDF-52AD-405E-B931-7ACF76937E5F}\setup.exe"
InterVideo WinDVD-->"C:\Program Files\InstallShield Installation Information\{C1939820-A945-11D4-86F6-0001031E5712}\setup.exe" REMOVEALL
Logitech MouseWare 9.79 -->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5809E7CF-4DCF-11D4-9875-00105ACE7734}\setup.exe" -l0x9 -l0009 UNINSTALL
Malwarebytes' Anti-Malware-->"D:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Data Access Components KB870669-->C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Picture It! Photo 7.0-->MsiExec.exe /I{369B36BE-3D64-4641-9AEA-808D436FE132}
Microsoft SQL Server Desktop Engine-->MsiExec.exe /X{E09B48B5-E141-427A-AB0C-D3605127224A}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{837b34e3-7c30-493c-8f6a-2b0f04e2912c}
Microsoft Windows Journal Viewer-->MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Motion JPEG Software Decoder-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Sony\Motion JPEG Software Decoder\Uninst.isu"
MovieShaker 3.3-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D4A49B00-02F8-11D5-B64D-00C04F790F76}\setup.exe"
Music Visualizer Library 1.2-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3B24B725-D81F-442D-8CE5-2AF05A4A4CC9}\setup.exe"
OpenMG Secure Module 3.0.01-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A228A09C-4826-42E0-A3D8-95B2BAAB5049}\setup.exe" /UNINSTALL
PicoPlayer Demo-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5C70C75F-A265-4C62-B90F-8F80AA69F262}\Setup.exe"
PicoPlayer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8139011A-4039-46C7-8614-A3F8948121AD}\Setup.exe"
PicoPlayerSplashScreen-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{00609F70-5043-4C20-895A-D6EF7ACE9304}\setup.exe"
PictureGear 5.1-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5FF58521-5E44-11D4-A433-00105A8547C6}\setup.exe"
Portfolio Browser-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{92B00901-52C8-476A-AF34-490880DF077D}\setup.exe"
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
RealOne Player-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
RealProducer Basic 8.5-->C:\Program Files\Real\RealProducer\rnuninst.exe RealNetworks|RealProducer|8.5
SanDisk ImageMate/SecureMate-->C:\WINDOWS\ISUNINST.EXE -fC:\PROGRA~1\SanDisk\USB\SDUSBPDR.ISU -cC:\PROGRA~1\SanDisk\USB\ONUNINST.DLL
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB971961)-->"C:\WINDOWS\ie8updates\KB971961-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB976325)-->"C:\WINDOWS\ie8updates\KB976325-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB978207)-->"C:\WINDOWS\ie8updates\KB978207-IE8\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975713)-->"C:\WINDOWS\$NtUninstallKB975713$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
Shockwave-->C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Smart Capture-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4B6F4C00-E935-11D3-A98A-0080986030D9}\setup.exe"
SonicStage 1.1.00-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E535DC62-56D6-11D5-8AE3-00105A7276CD}\setup.exe" UNINSTALL
SonicStage CD-R Writing Module-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F3CB4DC0-4FC0-11D5-9254-0000F460E7A9}\setup.exe"
Sony Certificate PCH-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0448678-1203-4158-A58F-B3D0B616BF9E}\setup.exe"
Sony DV Shared Library-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6990A2BF-D1D2-11D3-81BC-00609789C908}\setup.exe"
Sony on Yahoo! Essentials-->C:\Program Files\Yahoo!\unwise.exe C:\progra~1\yahoo!\install.log
Spybot - Search & Destroy 1.3-->"D:\Program Files\Spybot - Search & Destroy\unins000.exe"
Support Actions Win2K,WinXP-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48BE827A-2D06-4804-90C3-4F2F8460F9D4}\setup.exe"
Update for Windows Internet Explorer 8 (KB975364)-->"C:\WINDOWS\ie8updates\KB975364-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
VAIO Brezza Wallpaper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ACEC9C3E-0100-4EBE-B298-35A2145828A0}\setup.exe"
VAIO Grid Wallpaper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{21CF3E6E-1659-433E-B6CE-165D793560DA}\setup.exe"
VAIO Help & Support-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6060E6A1-5342-4D2B-8F66-B6D6E20BBD03}\setup.exe"
VAIO Registration-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6DF804A8-2CC2-4D22-A958-4534F6EC3C76}\setup.exe"
VAIO Serenus Wallpaper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{802EF464-4992-42B3-8434-45151AD3C933}\setup.exe"
VAIO Support-->"c:\program files\support.com\client\bin\tgfix.exe" /rm /nq
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\WINDOWS\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
VisualFlow 2.1-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B5B0ABC0-3177-11D3-AC45-0000F879D920}\setup.exe" /Uninstall
Windows Installer Clean Up-->MsiExec.exe /I{121634B0-2F4A-11D3-ADA3-00C04F52DD53}
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Security center information======

AV: AVG Anti-Virus Free

======System event log======

Computer Name: LAPTOP
Event Code: 7009
Message: Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.

Record Number: 29738
Source Name: Service Control Manager
Time Written: 20100202184323.000000-480
Event Type: error
User:

Computer Name: LAPTOP
Event Code: 7000
Message: The AOL Spyware Protection Service service failed to start due to the following error:
The system cannot find the path specified.


Record Number: 29732
Source Name: Service Control Manager
Time Written: 20100202184224.000000-480
Event Type: error
User:

Computer Name: LAPTOP
Event Code: 7000
Message: The AOL Spyware Protection Service service failed to start due to the following error:
The system cannot find the path specified.


Record Number: 29689
Source Name: Service Control Manager
Time Written: 20100202164159.000000-480
Event Type: error
User:

Computer Name: LAPTOP
Event Code: 7000
Message: The AOL Spyware Protection Service service failed to start due to the following error:
The system cannot find the path specified.


Record Number: 29659
Source Name: Service Control Manager
Time Written: 20100202162136.000000-480
Event Type: error
User:

Computer Name: LAPTOP
Event Code: 7000
Message: The AOL Spyware Protection Service service failed to start due to the following error:
The system cannot find the path specified.


Record Number: 29634
Source Name: Service Control Manager
Time Written: 20100202161521.000000-480
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 6 Stepping 2, AuthenticAMD
"PROCESSOR_REVISION"=0602
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------

katana
2010-02-27, 11:47
There is no sign of infection showing, just a few orphans that could do with cleaning up.


System drive C: has 357 MB (5%) free of 8 GB
Total RAM: 255 MB (51% free)
This won't be doing you any favours, low ram for current programs and very little drive space to work with.


----------------------------------------------------------------------------------------
Step 1


Click on Start > All Programs > Accessories > System Tools > Disk Cleanup.
Select C drive and click OK.
Put a "Tick" in all the available boxes
Select the More Options tab.
Under System Restore, click on Clean up....
You will be prompted. Click Yes.
When done, click OK.
You will be prompted again. Press Yes to confirm.
When done, Disk Cleanup will close automatically.


----------------------------------------------------------------------------------------
Step 2


Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:

Bleeping Computer ComboFix Tutorial (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply
Re-enable all the programs that were disabled during the running of ComboFix..


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

For instructions on how to disable your security programs, please see this topic
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs (http://www.bleepingcomputer.com/forums/topic114351.html)


----------------------------------------------------------------------------------------
Logs/Information to Post in Reply
Please post the following logs/Information in your reply
Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Combofix Log

DougVanc2
2010-02-27, 18:12
Hello Katana:

I know about the low memory, and I have been deleting items off of C. It is a partitioned disk, and I still have plenty of space on D, but am not sure how and what items to move there. Documents and Settings - My Documents is on C. I will run the cleanups and post back. Thanks. Doug

DougVanc2
2010-02-27, 20:12
ComboFix 10-02-27.04 - Doug Barkee 02/27/2010 10:29:44.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.121 [GMT -8:00]
Running from: c:\documents and settings\Doug Barkee\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\NPROTECT
c:\recycler\NPROTECT\00003863.
c:\recycler\NPROTECT\00003864.
c:\recycler\NPROTECT\00003865.
c:\recycler\NPROTECT\00003866.
c:\recycler\NPROTECT\00003867.
c:\recycler\NPROTECT\00003868.
c:\recycler\NPROTECT\00003869.
c:\recycler\NPROTECT\00003870.
c:\recycler\NPROTECT\00003871.
c:\recycler\NPROTECT\00003872.
c:\recycler\NPROTECT\00003873.
c:\recycler\NPROTECT\00003874.
c:\recycler\NPROTECT\00003875.
c:\recycler\NPROTECT\00003876.
c:\recycler\NPROTECT\00003877.
c:\recycler\NPROTECT\00003878.
c:\recycler\NPROTECT\00003879.
c:\recycler\NPROTECT\00003880.
c:\recycler\NPROTECT\00003881.
c:\recycler\NPROTECT\00003882.
c:\recycler\NPROTECT\00003883.
c:\recycler\NPROTECT\00003884.
c:\recycler\NPROTECT\00003885.
c:\recycler\NPROTECT\00003886.
c:\recycler\NPROTECT\00003887.
c:\recycler\NPROTECT\00003888.
c:\recycler\NPROTECT\00003889.
c:\recycler\NPROTECT\00003890.
c:\recycler\NPROTECT\00003891.
c:\recycler\NPROTECT\00003892.
c:\recycler\NPROTECT\00003893.
c:\recycler\NPROTECT\00003894.
c:\recycler\NPROTECT\00003895.
c:\recycler\NPROTECT\00003896.
c:\recycler\NPROTECT\00003897.
c:\recycler\NPROTECT\00003898.
c:\recycler\NPROTECT\00003899.
c:\recycler\NPROTECT\00003900.
c:\recycler\NPROTECT\00003901.
c:\recycler\NPROTECT\00004987.
c:\recycler\NPROTECT\00004988.
c:\recycler\NPROTECT\00004989.
c:\recycler\NPROTECT\00004990.
c:\recycler\NPROTECT\00004991.
c:\recycler\NPROTECT\00004992.
c:\recycler\NPROTECT\00004993.
c:\recycler\NPROTECT\00004994.
c:\recycler\NPROTECT\00004995.
c:\recycler\NPROTECT\00004996.
c:\recycler\NPROTECT\00004997.
c:\recycler\NPROTECT\00004998.
c:\recycler\NPROTECT\00004999.
c:\recycler\NPROTECT\00005000.
c:\recycler\NPROTECT\00005001.
c:\recycler\NPROTECT\00005002.
c:\recycler\NPROTECT\00005003.
c:\recycler\NPROTECT\00005004.
c:\recycler\NPROTECT\00005005.
c:\recycler\NPROTECT\00005006.
c:\recycler\NPROTECT\00005007.
c:\recycler\NPROTECT\00005008.
c:\recycler\NPROTECT\00005010.
c:\recycler\NPROTECT\00005012.
c:\recycler\NPROTECT\00005013.
c:\recycler\NPROTECT\00005014.
c:\recycler\NPROTECT\00005015.
c:\recycler\NPROTECT\00005016.
c:\recycler\NPROTECT\00005017.
c:\recycler\NPROTECT\00005018.
c:\recycler\NPROTECT\00005019.
c:\recycler\NPROTECT\00005020.
c:\recycler\NPROTECT\00005021.
c:\recycler\NPROTECT\00005022.
c:\recycler\NPROTECT\00005023.
c:\recycler\NPROTECT\00005024.
c:\recycler\NPROTECT\00005025.
c:\recycler\NPROTECT\00005026.
c:\recycler\NPROTECT\00005027.
c:\recycler\S-1-5-21-842925246-746137067-1957994488-1003
c:\recycler\S-1-5-21-971929597-1256799619-874574627-1003
c:\windows\Downloaded Program Files\RdxIE.dll
c:\windows\system32\FM20(2).DLL
c:\windows\system32\FM20ENU(2).DLL
c:\windows\system32\twain_32.dll

.
((((((((((((((((((((((((( Files Created from 2010-01-27 to 2010-02-27 )))))))))))))))))))))))))))))))
.

2010-02-15 19:39 . 2010-02-15 19:39 884176 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2010-02-15 19:37 . 2010-02-15 19:37 95024 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Drivers\SBREDrv.sys
2010-02-15 19:30 . 2010-02-15 19:31 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-02-15 19:30 . 2010-02-04 15:53 2954656 -c--a-w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}\Ad-AwareInstaller.exe
2010-02-15 18:28 . 2010-02-15 18:28 -------- d-----w- c:\documents and settings\Doug Barkee\Application Data\Malwarebytes
2010-02-15 18:26 . 2010-02-15 18:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-07 20:32 . 2010-02-07 19:40 1260800 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
2010-02-07 20:32 . 2010-02-07 19:40 3777280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2010-02-07 19:50 . 2009-11-25 21:01 1230080 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2010-02-07 19:41 . 2010-02-07 19:48 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2010-02-07 19:40 . 2010-02-07 19:40 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-02-06 23:20 . 2010-02-15 19:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-02-02 05:52 . 2010-02-02 05:52 -------- d-----w- c:\documents and settings\All Users\Application Data\D-Link
2010-02-02 05:50 . 2010-02-02 05:50 -------- d-----w- c:\documents and settings\Doug Barkee\Application Data\InstallShield

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-27 17:50 . 2004-12-13 03:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-02-16 16:46 . 2002-12-02 07:17 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-02-16 05:29 . 2001-12-07 19:09 -------- d-----w- c:\program files\Common Files\Adobe
2010-02-15 20:14 . 2010-02-15 20:14 64 ----a-w- c:\windows\system32\rp_stats.dat
2010-02-15 20:14 . 2010-02-15 20:14 44 ----a-w- c:\windows\system32\rp_rules.dat
2010-02-15 19:39 . 2010-02-15 19:38 566608 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\sbap.dll
2010-02-15 19:37 . 2010-02-15 19:39 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-02-07 19:43 . 2010-02-07 19:43 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-02-07 19:43 . 2010-02-07 19:43 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-02-07 19:42 . 2010-02-07 19:42 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-02-07 19:42 . 2010-02-07 19:42 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-02-06 22:42 . 2005-01-14 07:15 -------- d-----w- c:\documents and settings\Doug Barkee\Application Data\Lavasoft
2010-02-04 15:53 . 2010-02-15 19:39 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-02-02 05:53 . 2010-02-02 05:53 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys
2010-02-02 05:51 . 2001-12-07 17:07 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-01-19 20:42 . 2010-01-19 20:42 2560 ----a-w- c:\windows\_MSRSTRT.EXE
2010-01-18 23:25 . 2002-03-16 04:10 -------- d-----w- c:\program files\Microsoft ActiveSync
2010-01-18 23:25 . 2002-03-29 23:52 -------- d-----w- c:\program files\AvantGo Connect
2010-01-18 23:06 . 2001-12-07 17:22 -------- d-----w- c:\program files\Sony
2010-01-18 23:06 . 2004-08-24 20:58 -------- d-----w- c:\program files\OfficeUpdate11
2010-01-18 23:06 . 2003-11-06 05:33 -------- d-----w- c:\program files\Common Files\AOL
2010-01-18 23:06 . 2004-08-16 19:06 -------- d-----w- c:\documents and settings\Doug Barkee\Application Data\AOL
2010-01-18 23:06 . 2003-11-06 05:35 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2010-01-18 20:01 . 2003-01-25 05:45 78872 -c--a-w- c:\documents and settings\Doug Barkee\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-08 00:07 . 2010-02-15 18:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-08 00:07 . 2010-02-15 18:26 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-31 16:50 . 2001-12-07 01:56 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-08-24 04:32 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-16 18:43 . 2003-02-22 18:29 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2001-12-07 01:55 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-08 19:27 . 2001-12-07 01:56 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2001-08-17 13:48 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-12-04 18:22 . 2001-12-07 01:55 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2001-08-18 12:00 . 2001-12-07 01:56 94784 -csh--w- c:\windows\twain.dll
2008-04-14 00:12 . 2001-12-07 01:56 50688 --sh--w- c:\windows\twain_32.dll
2008-04-14 00:12 . 2001-12-07 01:56 57344 --sha-w- c:\windows\system32\msvcirt.dll
2008-04-14 00:12 . 2003-02-22 18:29 413696 --sha-w- c:\windows\system32\msvcp60.dll
2008-04-14 00:12 . 2003-02-22 18:29 343040 --sha-w- c:\windows\system32\msvcrt.dll
2008-04-14 00:12 . 2001-12-07 01:56 551936 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-14 00:12 . 2001-12-07 01:56 84992 --sha-w- c:\windows\system32\olepro32.dll
2008-04-14 00:12 . 2001-12-07 01:56 11776 --sh--w- c:\windows\system32\regsvr32.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "d:\program files\AVG\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 21:01 1230080 ----a-w- d:\program files\AVG\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "d:\program files\AVG\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "d:\program files\AVG\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2001-11-14 114688]
"AtiPTA"="Atiptaxx.exe" [2001-09-19 245760]
"ZTgServerSwitch"="c:\program files\support.com\client\bin\tgcmd.exe" [2002-01-04 1413120]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\evntsvc.exe" [2002-07-03 146432]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2001-12-17 483394]
"ComcastSUPPORT"="c:\program files\Support.com\bin\tgkill.exe" [2001-11-21 57344]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-10 28672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-08-16 98304]
"Logitech Utility"="Logi_MwX.Exe" [2003-11-07 19968]
"Adobe Reader Speed Launcher"="d:\program files\Adobe\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - d:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2000-8-6 69632]
Wireless Connection Manager.lnk - d:\program files (d)\D-Link\DWA-130 revE\wirelesscm.exe [2010-2-1 496896]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-02-07 19:43 12464 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\support.com\\bin\\tgcmd.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"d:\\Program Files\\AVG\\avgupd.exe"=
"d:\\Program Files\\AVG\\avgnsx.exe"=

R2 WLSVC;WLSVC;d:\program files (d)\D-Link\DWA-130 revE\WLSVC.exe [2009-02-12 167936]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;d:\program files\Ad-Aware\AAWService.exe [2010-02-15 1229232]
R3 MSW;Microsoft Broadband Networking Driver;c:\windows\system32\DRIVERS\MN520-51.sys [2004-06-17 700800]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-02-04 64288]
S0 va16w2;va16w2;c:\windows\System32\DRIVERS\va16w2.sys [2000-10-21 18665]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-02-07 333192]
S1 AvgTdiX;AVG Free Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-02-07 360584]
S2 avg9wd;AVG Free WatchDog;d:\program files\AVG\avgwdsvc.exe [2010-02-07 285392]
S2 WLNdis50;Wireless Lan NDIS Protocol I/O Control;c:\windows\system32\DRIVERS\wlndis50.sys [2008-02-27 20480]
S3 ati2mpab;ati2mpab;c:\windows\system32\DRIVERS\ati2mpab.sys [2001-09-28 299776]
S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\DRIVERS\RTL8192su.sys [2009-04-09 572544]
S3 VIAMODEM;VIAMODEM;c:\windows\system32\DRIVERS\VIAMODEM.sys [2001-11-14 66337]

.
Contents of the 'Scheduled Tasks' folder

2010-02-27 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- d:\program files\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 19:38]

2002-03-29 c:\windows\Tasks\Registration reminder 1.job
- c:\windows\System32\OOBE\oobebaln.exe [2003-02-22 00:12]

2002-03-29 c:\windows\Tasks\Registration reminder 3.job
- c:\windows\System32\OOBE\oobebaln.exe [2003-02-22 00:12]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.comcast.net/
uInternet Settings,ProxyOverride = 127.0.0.1;localhost
IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - d:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000
Trusted Zone: aol.com\free
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://207.188.7.150/039942378f53203c2c04/netzip/RdxIE2.cab
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Zinio DLM - c:\progra~1\Zinio\ZINIOD~2.EXE
HKU-Default-Run-ALUAlert - c:\program files\Symantec\LiveUpdate\ALUNotify.exe
AddRemove-Sony on Yahoo! Essentials - c:\program files\Yahoo!\unwise.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-27 10:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1556)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
d:\program files\AVG\avgchsvx.exe
d:\program files\AVG\avgrsx.exe
d:\program files\AVG\avgcsrvx.exe
c:\windows\System32\ati2evxx.exe
d:\program files\AVG\avgnsx.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\Atiptaxx.exe
c:\program files\Apoint\Apntex.exe
c:\windows\Logi_MwX.Exe
c:\program files\Support.com\bin\tgcmd.exe
.
**************************************************************************
.
Completion time: 2010-02-27 11:07:55 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-27 19:07

Pre-Run: 884,404,224 bytes free
Post-Run: 960,913,408 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - D9D6D578F6E2B4AE95F3757A551A9333

katana
2010-02-27, 21:19
Well, that cleaned up the orphans I could see, and it doesn't show any other infection.
If you are still having the lock up problems, then you could try disabling some of the programs from startup and see if that helps.


Download Winpatrol (http://www.winpatrol.com) It is an excellent startup manager and then some !!

Install Winpatrol, and when running click on the Startup Programs tab
The following items can safely be disabled.

[Apoint] C:\Program Files\Apoint\Apoint.exe
[AtiPTA] Atiptaxx.exe
[ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
[TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
C:\Program Files\BroadJump\Client Foundation\CFD.exe
[ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
[Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
[QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
[Logitech Utility] Logi_MwX.Exe
[Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader\Reader_sl.exe"
[Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
[MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

Just click on each item and then click Disable
(if the program is running, Winpatrol will ask if you wish to stop it)

Reboot your computer and see if that has helped.




[b]Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


**Note**

To optimize scanning time and produce a more sensible report for review: Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

DougVanc2
2010-03-01, 17:35
Hello Katana:

Here is the Kaspersky log. It took me 4 times to get through a full scan, and then took 9 hours. It would lock up part way through. The computer was not locking up, but the scan would not continue. Since it appears you are not finding many software issues is it possible that I have a hardware issue, such as a hard drive?

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, March 1, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, February 28, 2010 17:54:24
Records in database: 3671757
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Objects scanned: 54881
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 09:29:48


File name / Threat / Threats count
D:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2B5E5150.asw Infected: Trojan-Downloader.Win32.WinShow.v 1

Selected area has been scanned.

katana
2010-03-01, 18:53
Since it appears you are not finding many software issues is it possible that I have a hardware issue, such as a hard drive

It's possible, but then it's also possible that your problems are related to the lack of RAM and free disc space.
Unfortunately you are now outside my area of knowledge, so I'm going to have to recommend that you visit one of the tech forums for assistance.

http://www.techsupportforum.com/
http://www.bleepingcomputer.com/forums/
http://forums.whatthetech.com/forums.html

All the forums above have good support for software/OS problems,

Congratulations your logs look clean :)

Let's see if I can help you keep it that way

First lets tidy up

Uninstall Combofix
This will clear your System Volume Information restore points and remove all the infected files that were quarantined
Click START then RUN
Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
http://neoshine.co.uk/mina/Katana/CFU.gif


You can also delete any logs we have produced and any other tools we have downloaded.

----------------------------------------------------------- -----------------------------------------------------------

The following is some info to help you stay safe and clean.


You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE (http://secunia.com/software_inspector/) for details

AntiSpyware
AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy (http://www.safer-networking.org/) <<< A must have program It includes host protection and registry protection A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
MalwareBytes Anti-malware (http://www.malwarebytes.org/mbam.php) <<< A New and effective program
a-squared Free (http://www.emsisoft.com/en/software/free/) <<< A good "realtime" or "on demand" scanner
superantispyware (http://www.superantispyware.com/) <<< A good "realtime" or "on demand" scanner

Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol (http://www.winpatrol.com) An excellent startup manager and then some !! Notifies you if programs are added to startup Allows delayed startup A must have addition
SpywareBlaster 4.0 (http://www.javacoolsoftware.com/spywareblaster.html) SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
SpywareGuard 2.2 (http://www.javacoolsoftware.com/spywareguard.html) SpywareGuard provides real-time protection against spyware. Not required if you have other "realtime" antispyware or Winpatrol
ZonedOut (http://www.funkytoad.com/index.php?option=com_content&view=article&id=15&Itemid=33) Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.zip) This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial (http://www.mvps.org/winhelp2002/hosts.htm) by WinHelp2002. Not required if you are using other host file protections

Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

If you are still using IE6 then either update, or get one of the following.
FireFox (http://www.mozilla.com/en-US/firefox/) With many addons available that make customization easy this is a very popular choice NoScript and AdBlockPlus addons are essential
Opera (http://www.opera.com/) Another popular alternative
Netscape (http://browser.netscape.com/addons) Another popular alternative Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.

Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner (http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25) Free and very simple to use
CCleaner (http://www.ccleaner.com/) Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place (http://forum.malwareremoval.com/viewtopic.php?t=4959)

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'

DougVanc2
2010-03-03, 03:03
Hello Katana:

OK, I think I have it all covered. I appreciate your help! I did get some additional help from BleepingComputer and have updated my BIOS, which I guess has been an issue with this model of Sony. So far so good! Thanks again!

Doug