PDA

View Full Version : hi every1 just a little question very confused



6889joannew
2010-02-22, 04:12
Hi guys i have just downloaded spybot and becom a member on here, i have just done the scan and this is whats come up its petrifying me as i havent a clue what do i do how do i get rid please help
7fasst 3 entries hijackers
doubleclick 2 entries browser
fastclick 1 entrie browser
hitbox 2 entries browser
mediaplex2 entries browser
microsoft windows security internet explorer 1 entry security
myfreezetoollbar 2 entries pupsc
right media 1 entries browser
softomate.bllseye toolbar 1 entrie pupsc
statcounter 1 entrie browser
whats this mean i havent a clue about all this talk but it does not sound good can anyone guide me on whats going on
Thanks in advance
right i realised theres a fix selcted problems at the top and it has fixed some but not 3 of them what do i do now??

spybotsandra
2010-02-22, 11:33
Hello,

Your scan shows cookies, pups and usage tracks.
On our homepage you will find a tutorial that should guide you in using Spybot - Search & Destroy.
It shows you the first steps you have to do to remove spyware and other kinds of malware from your computer, using Spybot-Search & Destroy.
This (http://www.safer-networking.org/en/tutorial/index.html) is the link.

Best regards
Sandra
Team Spybot

6889joannew
2010-02-22, 18:38
Hello,

Your scan shows cookies, pups and usage tracks.
On our homepage you will find a tutorial that should guide you in using Spybot - Search & Destroy.
It shows you the first steps you have to do to remove spyware and other kinds of malware from your computer, using Spybot-Search & Destroy.
This (http://www.safer-networking.org/en/tutorial/index.html) is the link.

Best regards
Sandra
Team Spybot

Hi their,
ive read all of this and tried what it has told me to do,its telling me the actions cannot be performed as i am not the administrator what does this mean i only have one user for me computer and thats me thanks so much for your help.

spybotsandra
2010-02-23, 09:43
Hello,

Windows Vista/Windows 7 might tell you that you are not being allowed to operate at the administration level of your computer.
You can solve this problem as follows:
Right-click the Spybot - Search & Destroy entry in your start menu,
instead of just left-clicking to start it.
Then, choose Run as administrator from the context menu.
You will find a screenshot of this problem in our FAQ (http://www.safer-networking.org/en/faq/42.html).

Best regards
Sandra
Team Spybot