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templars
2006-07-04, 00:08
I'm having trouble removing this Zlob and browsela trojans... I've tried so many differente spyware removers and different anti-virus, like norton and AVG. I think it's time for the big guys (i mean you :laugh: ). Could you give me a hand?

This is the log generated by highjackthis

Logfile of HijackThis v1.99.1
Scan saved at 23:04:32, on 03-07-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Programas\CATIAV5\intel_a\code\bin\CATSysDemon.exe
C:\Programas\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\niSvcLoc.exe
C:\WINDOWS\system32\rclumad.exe
C:\WINDOWS\system32\svchost.exe
C:\Programas\Symantec AntiVirus\Rtvscan.exe
C:\acer\epm\epm-dm.exe
C:\Programas\Spyware Nuker\swnxt.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Programas\Synaptics\SynTP\SynTPLpr.exe
C:\Programas\Synaptics\SynTP\SynTPEnh.exe
C:\Programas\Java\jre1.5.0_06\bin\jusched.exe
C:\Programas\Arcade\PCMService.exe
C:\Programas\Launch Manager\QtZgAcer.EXE
C:\Programas\HP\HP Software Update\HPWuSchd2.exe
C:\Programas\HP\hpcoretech\hpcmpmgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programas\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\Programas\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
D:\Bluetooth\BTTray.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\Programas\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\Programas\acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
D:\PROGRA~1\FREEDO~1\fdm.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O4 - HKLM\..\Run: [epm-dm] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [SWN2] C:\Programas\Spyware Nuker\swnxt.exe /h
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programas\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Programas\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LManager] C:\Programas\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programas\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programas\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - Global Startup: PCSuiteForNokia6600 TS.lnk = ?
O4 - Global Startup: PCSuiteForNokia6600 Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Programas\Ficheiros comuns\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: Download all by Free Download Manager - file://D:\Programas\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download by Free Download Manager - file://D:\Programas\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://D:\Programas\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://D:\Programas\Free Download Manager\dlpage.htm
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programas\Ficheiros comuns\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Programas\Ficheiros comuns\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.metrodoporto.pt/mapa/mgaxctrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Programas\Ficheiros comuns\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Backbone Service (BBDemon) - Dassault Systemes - C:\Programas\CATIAV5\intel_a\code\bin\CATSysDemon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programas\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NILM License Manager (NILM License manager) - Macrovision Corporation - C:\flexlm\lmgrd.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments - C:\WINDOWS\system32\niSvcLoc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cluster Manager Service V2 (rcluma) - Unknown owner - C:\WINDOWS\system32\rclumad.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programas\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programas\Ficheiros comuns\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programas\Symantec AntiVirus\Rtvscan.exe



Please do help me!

LonnyRJones
2006-07-08, 16:03
Hello

"I'm having trouble removing this Zlob and browsela trojans"
What files and were are they that avg and norton are unable to remove ?

What are the symtoms , such as hijacks, search redirects etc ?

Post a report from a free online scan.
Panda ActiveScan-Free online scanner,
http://www.pandasoftware.com/products/activescan.htm
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.

tashi
2006-07-12, 09:08
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.