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SharonB

New member
Spybot found the program but must not have found all the registry entries because every time I boot up it looks for the program to load and I get an error message about how the file can't be found.
 
SharonB

  • Open SpyBot, check for and get any updates available.
  • Close all browsers, check for problems and fix everything found in red
  • Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report, ensure all the options are selected near the bottom except
  • Uncheck[ ] do not report disabled or known legitimate Items.
  • uncheck[ ] Include a list of services in report.
  • Uncheck[ ] Include uninstall list in report.
  • Now select (near the top) view report.
  • Press export in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button; navigate to and attach or post that report.

OR:
Follow the instructions in this sticky topic:
BEFORE you post and who will advise you. Preliminary Steps

Start your own topic here:
Malware Forum

A helper will then take a look at the system and advise you.
 
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