Friday
2010-02-24, 16:38
The following instructions have been created to help you to get rid of "Fraud.PersonalAntiMalwareCenter" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
rogue
Description:
Fraud.PersonalAntiMalwareCenter claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "<$LOCALSETTINGS>\Temp\delav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delav2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delInstav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delInstav2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delInstavp2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delInstavp2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delUpdav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delUpdav2009.bat".
Entries named "<$WINDIR>\Temp\delInstav2009.bat" and pointing to "<$WINDIR>\Temp\delInstav2009.bat".
Entries named "Personal Anti Malware Center" and pointing to "<$PROGRAMFILES>\AMC\BIN\AMC.exe".
Entries named "Personal Anti Malware" and pointing to "<$PROGRAMFILES>\Personal Anti Malware\PAM.exe".
Entries named "Windows applications server" and pointing to "<$PROGRAMFILES>\Personal Anti Malware\SysShield.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\On the Web.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Personal Anti Malware Center.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Support.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Uninstall Anti Malware Center.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware\Personal Anti Malware.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware\Support.lnk".
The file at "<$DESKTOP>\Personal Anti Malware Center.lnk".
The file at "<$PROGRAMFILES>\AMC\BIN\AMC.exe".
The file at "<$PROGRAMFILES>\AMC\data\ext\.dll".
The file at "<$PROGRAMFILES>\AMC\data\ext\.exe".
The file at "<$PROGRAMFILES>\AMC\data\ext\.sys".
The file at "<$PROGRAMFILES>\AMC\data\main.cvd".
The file at "<$PROGRAMFILES>\AMC\quarantine\qinfo.dat".
The file at "<$PROGRAMFILES>\AMC\Support.url".
The file at "<$PROGRAMFILES>\AMC\Web.cvd".
The file at "<$PROGRAMFILES>\Personal Anti Malware\add.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\AVP_Update.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\nagsr\showvirus.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Exit.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\FullScan.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Open.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Register.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Update.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\main.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options\options.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Security\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\splash.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\PBEmpty.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\PBFull.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelHi.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelLow.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelMid.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\ScanWnd.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\window.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\PAM.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\scanopt.sys".
The file at "<$PROGRAMFILES>\Personal Anti Malware\Support.url".
The file at "<$PROGRAMFILES>\Personal Anti Malware\svo.scf".
The file at "<$PROGRAMFILES>\Personal Anti Malware\sysdata.sys".
The file at "<$PROGRAMFILES>\Personal Anti Malware\SysShield.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\Uninstall.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\warning.mht".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalAntiMalwareCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONSTARTMENU>\Personal Anti Malware Center".
The directory at "<$COMMONSTARTMENU>\Personal Anti Malware".
The directory at "<$PROGRAMFILES>\AMC\bin".
The directory at "<$PROGRAMFILES>\AMC\data\ext".
The directory at "<$PROGRAMFILES>\AMC\data\help".
The directory at "<$PROGRAMFILES>\AMC\data\temp".
The directory at "<$PROGRAMFILES>\AMC\data".
The directory at "<$PROGRAMFILES>\AMC\quarantine".
The directory at "<$PROGRAMFILES>\AMC".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\nagsr".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\payment".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Recover".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Security".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\vlist".
The directory at "<$PROGRAMFILES>\Personal Anti Malware".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalAntiMalwareCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
rogue
Description:
Fraud.PersonalAntiMalwareCenter claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "<$LOCALSETTINGS>\Temp\delav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delav2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delInstav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delInstav2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delInstavp2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delInstavp2009.bat".
Entries named "<$LOCALSETTINGS>\Temp\delUpdav2009.bat" and pointing to "<$LOCALSETTINGS>\Temp\delUpdav2009.bat".
Entries named "<$WINDIR>\Temp\delInstav2009.bat" and pointing to "<$WINDIR>\Temp\delInstav2009.bat".
Entries named "Personal Anti Malware Center" and pointing to "<$PROGRAMFILES>\AMC\BIN\AMC.exe".
Entries named "Personal Anti Malware" and pointing to "<$PROGRAMFILES>\Personal Anti Malware\PAM.exe".
Entries named "Windows applications server" and pointing to "<$PROGRAMFILES>\Personal Anti Malware\SysShield.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\On the Web.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Personal Anti Malware Center.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Support.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware Center\Uninstall Anti Malware Center.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware\Personal Anti Malware.lnk".
The file at "<$COMMONSTARTMENU>\Personal Anti Malware\Support.lnk".
The file at "<$DESKTOP>\Personal Anti Malware Center.lnk".
The file at "<$PROGRAMFILES>\AMC\BIN\AMC.exe".
The file at "<$PROGRAMFILES>\AMC\data\ext\.dll".
The file at "<$PROGRAMFILES>\AMC\data\ext\.exe".
The file at "<$PROGRAMFILES>\AMC\data\ext\.sys".
The file at "<$PROGRAMFILES>\AMC\data\main.cvd".
The file at "<$PROGRAMFILES>\AMC\quarantine\qinfo.dat".
The file at "<$PROGRAMFILES>\AMC\Support.url".
The file at "<$PROGRAMFILES>\AMC\Web.cvd".
The file at "<$PROGRAMFILES>\Personal Anti Malware\add.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\AVP_Update.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\nagsr\showvirus.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Exit.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\FullScan.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Open.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Register.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray\Update.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\main.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options\options.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Security\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\splash.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\PBEmpty.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\PBFull.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelHi.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelLow.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelMid.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\ScanWnd.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\Thumbs.db".
The file at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan\window.bmp".
The file at "<$PROGRAMFILES>\Personal Anti Malware\PAM.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\scanopt.sys".
The file at "<$PROGRAMFILES>\Personal Anti Malware\Support.url".
The file at "<$PROGRAMFILES>\Personal Anti Malware\svo.scf".
The file at "<$PROGRAMFILES>\Personal Anti Malware\sysdata.sys".
The file at "<$PROGRAMFILES>\Personal Anti Malware\SysShield.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\Uninstall.exe".
The file at "<$PROGRAMFILES>\Personal Anti Malware\warning.mht".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalAntiMalwareCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONSTARTMENU>\Personal Anti Malware Center".
The directory at "<$COMMONSTARTMENU>\Personal Anti Malware".
The directory at "<$PROGRAMFILES>\AMC\bin".
The directory at "<$PROGRAMFILES>\AMC\data\ext".
The directory at "<$PROGRAMFILES>\AMC\data\help".
The directory at "<$PROGRAMFILES>\AMC\data\temp".
The directory at "<$PROGRAMFILES>\AMC\data".
The directory at "<$PROGRAMFILES>\AMC\quarantine".
The directory at "<$PROGRAMFILES>\AMC".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\nagsr".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\payment".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\tray".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\options".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Recover".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\Security".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows\sustemscan".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps\windows".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\bitmaps".
The directory at "<$PROGRAMFILES>\Personal Anti Malware\vlist".
The directory at "<$PROGRAMFILES>\Personal Anti Malware".
Make sure you set your file manager to display hidden and system files. If Fraud.PersonalAntiMalwareCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.