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tim337
2010-03-06, 07:46
Vista Antispyware 2010 started popping up on our laptop this evening. It seemed obvious that it was a scam so I did not click to accept any of its recommendations. However, I do not know how to get rid of it. Thank you in advance as your help is much appreciated. Below is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:44:03 AM, on 3/6/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Users\Tim\AppData\Local\Temp\Low\MSASCui.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: TTB000000 - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\Users\Tim\AppData\Local\Temp\low\COUPON~1.DLL (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\Scriptcl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: CouponBar - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\Users\Tim\AppData\Local\Temp\low\CouponsBar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3570470843-1634939234-3422843442-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Julia')
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D160BF6-6BC0-4921-8E75-AB27A4BFF60A}: NameServer = 10.17.96.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED3752F8-9E72-40F2-A453-BF628C13D700}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: O2FLASH - O2Micro International - C:\Windows\system32\DRIVERS\o2flash.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TetherBerry - Unknown owner - C:\Program Files\TetherBerry\TBService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12801 bytes

Thanks again,
Tim

Blade81
2010-03-09, 17:32
Hi,

Download DDS and save it to your desktop from here (http://www.techsupportforum.com/sectools/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.


Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab and then scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

tim337
2010-03-10, 05:51
Hi Blade81,

Thank you for your help. I have completed the tasks you requested, and just so you know, the warnings associated with the Vista Antispyware 2010 have stopped popping up (I'm guessing my virus software might have caught some of it). However, I want to be sure that there are no traces left. So, thanks again, and the GMER log and Attach log are included as attached zipped files. The DDS log is here:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Tim at 21:54:25.25 on Tue 03/09/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1576 [GMT -6:00]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: VirusScan Enterprise + AntiSpyware Enterprise *enabled* (Updated) {24E45799-D058-4314-AC5D-1B2EE5C3151F}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TetherBerry\TBService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\System32\alg.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Microsoft Streets & Trips 2009\StreetsOlkShim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Tim\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
mDefault_Page_URL = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {2D160BF6-6BC0-4921-8E75-AB27A4BFF60A} = 10.17.96.1
TCP: {ED3752F8-9E72-40F2-A453-BF628C13D700} = 208.67.222.222,208.67.220.220
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

================= FIREFOX ===================

FF - ProfilePath - c:\users\tim\appdata\roaming\mozilla\firefox\profiles\4nc0w85t.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT429461&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - component: c:\users\tim\appdata\roaming\mozilla\firefox\profiles\4nc0w85t.default\extensions\{1509d5bd-5ebe-4d71-801e-ad085b1a58fe}\components\FFExternalAlert.dll
FF - component: c:\users\tim\appdata\roaming\mozilla\firefox\profiles\4nc0w85t.default\extensions\{1509d5bd-5ebe-4d71-801e-ad085b1a58fe}\components\RadioWMPCore.dll
FF - component: c:\users\tim\appdata\roaming\mozilla\firefox\profiles\4nc0w85t.default\extensions\{211330f4-f015-4df3-9adb-d670aee6f806}\components\FFExternalAlert.dll
FF - component: c:\users\tim\appdata\roaming\mozilla\firefox\profiles\4nc0w85t.default\extensions\{211330f4-f015-4df3-9adb-d670aee6f806}\components\RadioWMPCore.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\users\tim\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2009-1-27 31848]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2009-2-27 77824]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-3-29 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2009-1-27 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2009-1-27 54608]
R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2009-12-19 91392]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-3-5 1153368]
R2 TetherBerry;TetherBerry;c:\program files\tetherberry\TBService.exe [2009-11-6 49056]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2009-3-29 73512]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2009-3-29 34344]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2009-3-29 177864]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2009-2-27 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2009-2-27 43608]
R3 qrkis;Tether Miniport;c:\windows\system32\drivers\qrkis.sys [2009-11-6 45608]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

=============== Created Last 30 ================

2010-03-10 03:30:03 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-03-10 03:29:55 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-03-10 03:29:54 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-03-10 01:22:30 0 d-----w- c:\temp\MotoConnectTemp
2010-03-06 05:25:17 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-03-06 05:25:17 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-03-06 05:15:45 0 d-----w- c:\program files\Trend Micro
2010-02-21 02:28:25 0 d-----w- c:\users\tim\appdata\roaming\Facebook
2010-02-17 04:18:03 0 d-----w- c:\users\tim\UCOps
2010-02-17 04:05:08 0 d-----w- c:\users\tim\MediaLibrary

==================== Find3M ====================

2010-02-24 15:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll
2010-01-06 15:39:38 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-01-06 15:38:47 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-01-06 13:30:41 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-01-05 16:07:46 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-05 16:07:46 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-05 16:07:46 143360 ----a-w- c:\windows\inf\infstor.dat
2010-01-02 06:38:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-01-02 06:32:33 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-01-02 06:32:33 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-01-02 04:57:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-15 20:11:54 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-09-11 08:11:00 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-19 17:24:30 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
2009-09-19 03:21:43 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-02-27 20:16:51 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:55:57.04 ===============

Blade81
2010-03-10, 15:18
Hi,

Looks quite good :). However, Java needs updating and better run Kaspersky online scanner too.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 18 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u18-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif). Post back the results.

tim337
2010-03-11, 02:26
Java uninstall and update: Done
ATF cleaner: Done

Kapersky Online Scan below:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, March 10, 2010
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, March 10, 2010 17:01:09
Records in database: 3757988
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\

Scan statistics:
Objects scanned: 151091
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:17:12

No threats found. Scanned area is clean.

Selected area has been scanned.


I'm guessing that's a good sign :)

Thanks again, Blade81!

Is there anything esle I need to do?

Blade81
2010-03-11, 16:11
Hi,

That was all. I'll give you some final steps below :)


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

A To disable the System Restore feature:

1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.


B. Reboot.

C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.



Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.




The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.


hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok

Run Secunia vulnerability check here (http://secunia.com/vulnerability_scanning/online/) and fix its findings.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

Blade81
2010-03-18, 15:12
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.