Vista Antispyware 2010 - with HJT

[biggles100]

Hi,

Managed to get HJT scan

previous thread:http://forums.spybot.info/showthread.php?t=56008


Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 14:39:13, on 07/03/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\system32\sdra64.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Users\Elizabeth\AppData\Local\av.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell V305\dldtmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\sttray.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Users\Elizabeth\AppData\Local\prvwbr\ejbvsftav.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\McAfee\MSK\mskagent.exe
C:\Windows\msc.exe
C:\Program Files\Dell V305\dldtMsdMon.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Users\Elizabeth\AppData\Local\Temp\Fql.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1070904
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1070904
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,C:\Windows\system32\sdra64.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Wireless Manager] "C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe" startup
O4 - HKLM\..\Run: [dldtmon.exe] "C:\Program Files\Dell V305\dldtmon.exe"
O4 - HKLM\..\Run: [dldtamon] "C:\Program Files\Dell V305\dldtamon.exe"
O4 - HKLM\..\Run: [notepad] rundll32.exe C:\Windows\system32\notepad.dll,_IWMPEvents@0
O4 - HKLM\..\Run: [Lcowihum] rundll32.exe "C:\Users\Elizabeth\AppData\Local\ovokizaxifivufep.dll",Startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [BMIMZMHMFM] C:\Users\Elizabeth\AppData\Local\Temp\Fql.exe
O4 - HKCU\..\Run: [RTHDBPL] C:\Users\Elizabeth\AppData\Local\Temp\e.exe
O4 - HKCU\..\Run: [userinit] C:\Users\Elizabeth\AppData\Roaming\sdra64.exe
O4 - HKCU\..\Run: [Canaveral] rundll32.exe C:\Windows\system32\sshnas21.dll,BackupReadW
O4 - HKCU\..\Run: [ROUA3O12PW] C:\Windows\msc.exe
O4 - HKCU\..\Run: [Phozuvazij] rundll32.exe "C:\Users\Elizabeth\AppData\Local\cshl3ds2.dll",Startup
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\Windows\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [Lcowihum] rundll32.exe "C:\Users\Elizabeth\AppData\Local\ovokizaxifivufep.dll",Startup
O4 - HKCU\..\Run: [notepad] rundll32.exe C:\Users\ELIZAB~1\ntload.dll,_IWMPEvents@0
O4 - HKCU\..\Run: [pmanrifn] C:\Users\Elizabeth\AppData\Local\ylqcbc\esyjsftav.exe
O4 - HKCU\..\Run: [pnjnbkvq] C:\Users\Elizabeth\AppData\Local\prvwbr\ejbvsftav.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://aapelon4l01.eu.ogilvy.com/iNotes6W.cab
O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.fairtrade.org.uk/XTSAC.cab
O16 - DPF: {79D6214F-CFCE-480F-9901-27950E78F1E6} (WebCacheCleaner Class) - https://remote.fairtrade.org.uk/MLWebCacheCleaner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: dldt_device - - C:\Windows\system32\dldtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11198 bytes

[IndiGenus]

Hello and welcome to the forums here at Spybot S&D.

Identity Theft

It looks like you have been infected by a few Backdoor Trojans.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

Its very possible that anything could have been installed on your computer by the remote attacker, including opening other backdoors and installing rootkits. While we can attempt to clean what we see in your logs, we cannot guarantee that your computer will be completely in the clear since we have no way of knowing that has been done to the computer. Your computer could be completely compromised at this moment. It may be prudent to backup your information, reformat, and reinstall.

More information on Remote Access Trojans can be found here (http://antivirus.about.com/library/weekly/aa100400a.htm).

I suggest you do the following immediately:

Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.
DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.


If, however, you decide that the computer is not used for any sensitive work, or if you do not wish to reformat at this time, I can help you clean your computer to the best of my abilities. I must remind you that i cannot guarantee that your computer will be completely clean afterwards since we have no way of knowing what has been done to it.

To help you make your decision, here are a few related articles that i suggest you read:


Danger: Remote Access Trojans. (http://www.microsoft.com/technet/security/alerts/info/virusrat.mspx)
When should I re-format? How should I reinstall? (http://www.dslreports.com/faq/10063)
How Do I Handle Possible Identify Theft, Internet Fraud and Credit Card Fraud? (http://www.dslreports.com/faq/10451)


Should you have any questions, please feel free to ask.

Please let me know what you decide to do in your next post.

[biggles100]

thanks for such a prompt response.

Ahhh - it all seems a bit scary. I have decided to reformat/install - how do I go about this? I have read through the linked pages that you sent but I don't have a disc to reinstall my operating system.

Also, if I plug in my external hard drive to save files from my infected laptop will this infect my external hard drive?

[IndiGenus]

thanks for such a prompt response.

Ahhh - it all seems a bit scary. I have decided to reformat/install - how do I go about this? I have read through the linked pages that you sent but I don't have a disc to reinstall my operating system.

Also, if I plug in my external hard drive to save files from my infected laptop will this infect my external hard drive?

Where did you get the PC? What's the model? It may have a hidden recovery partition as many of the mfgs. like Dell and Gateway provide that for a restore. When it first boots what options do you see for the F keys. (ie. F12 to restore, etc...).

You shouldn't have issues transferring files to the backup drive. As long as you don't move anything that is infected over, which your personal files and such should not be in this case. You should also run Flash Disinfector to make sure.

Download Flash_Disinfector.exe by sUBs from here (http://download.bleepingcomputer.com/sUBs/Flash_Disinfector.exe) and save it to your desktop.

Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you run it. Don't delete this folder...it will help protect your drives from future infection.

[biggles100]

Hi,

Its a Dell Inspiron 1501 laptop. When it starts up there is a F12 MultiBoot Selection Menu option.

I have moved all my files/documents off the laptop and am ready to reformat.

Thanks.

[IndiGenus]

Within the menu after pressing F12 there should be something that says "Dell Factory Image Restore", or similar. Do you see something like that? That should put everything back to when you bought the PC. You will need to re-install all of your programs, and restore your data that you backed up after.

Let me know if you have any other questions.