Computer would not run virus scan and a host of other problems (Reformatted)

[terryfab24]

When I restart my computer i get a bunch of different messages. A window pops up with the following messages
1 - "permission denied"
2 - Windows cannot find c:/Documents
3 - Run-time error '10055' no buffer space available

Anytime I try to run a virus scan I get the message "Could not start scan. Scan engine returned error 0x2. But yet from time to time the virus scanner would pop up stating that it found the same virus W32.Pilleuz and that it has been deleted. My HIJACK log is below...help me please.

ogfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 10:12:38 PM, on 3/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Terry\Application Data\lsass.exe
C:\Documents and Settings\Terry\Application Data\lsass.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\DOCUME~1\Terry\LOCALS~1\Temp\winlogin.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\DOCUME~1\Terry\LOCALS~1\Temp\1-BsqqrezRKMNMpJip.EXE
C:\DOCUME~1\Terry\LOCALS~1\Temp\winstrt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: Shell=Explorer.exe C:\Documents and Settings\Terry\Application Data\lsass.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [UIUCU] C:\DOCUME~1\Terry\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Startup Hosts] C:\DOCUME~1\Terry\LOCALS~1\Temp\winstrt.exe
O4 - HKLM\..\Run: [sysdiagol.exe] C:\windows\sysdiagol.exe
O4 - HKLM\..\Run: [MSWUpdate] "C:\Documents and Settings\Terry\Application Data\lsass.exe"
O4 - HKLM\..\Run: [Update] C:\Windows\taskmgr.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [winlogon] C:\DOCUME~1\Terry\LOCALS~1\Temp\winlogin.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [sysdiagol.exe] C:\windows\sysdiagol.exe
O4 - HKCU\..\Run: [MSWUpdate] "C:\Documents and Settings\Terry\Application Data\lsass.exe"
O4 - HKCU\..\Run: [Startup ] C:\Documents and Settings\Terry\Application Data\Microsoft\svchost.exe
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1251074000500
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12417 bytes

[katana]

Please note that all instructions given are customised for this computer only,
the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Failure to reply within 5 days will result in the topic being closed.
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------



Download and Run RSIT

Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:

log.txt will be opened maximized.
info.txt will be opened minimized.

Please post the contents of both log.txt and info.txt.
( They can also be found in the C:\RSIT folder )




GMER Rootkit Detector

Please download GMER Rootkit Scanner from Here (http://www.gmer.net/gmer.zip) or Here (http://majorgeeks.com/downloadget.php?id=5198&file=15&evp=3f18075291813a665b2a25536a70b307)

***Please close any open programs ***
Extract the contents of the zip file to your desktop.
Disable your onboard Anti Virus and any other Active protection programs you have installed.
Double-click gmer.exe. The program will begin to run.

Note:- If GMER doesn't run, please Reboot and then rename gmer.exe to Look.exe and try again

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst


If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO,
Now use the following settings for a more complete scan..

http://i51.photobucket.com/albums/f387/Katana_1970/th_Gmer_initScan-1.gif (http://i51.photobucket.com/albums/f387/Katana_1970/Gmer_initScanfull.gif)
Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.

Once the scan is complete, you may receive another notice about rootkit activity. If you recive it, click OK.

Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.


DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.

[terryfab24]

thanks for responding....but I got a little impatient and just formatted my drive and reinstalled everything...

[katana]

OK, thanks for letting me know.

The following is some info to help you stay safe and clean.


You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE (http://secunia.com/software_inspector/) for details

AntiSpyware
AntiSpyware is not the same thing as Antivirus.
Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
Spybot - Search & Destroy (http://www.safer-networking.org/) <<< A must have program It includes host protection and registry protection A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
MalwareBytes Anti-malware (http://www.malwarebytes.org/mbam.php) <<< A New and effective program
a-squared Free (http://www.emsisoft.com/en/software/free/) <<< A good "realtime" or "on demand" scanner
superantispyware (http://www.superantispyware.com/) <<< A good "realtime" or "on demand" scanner

Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place.
Each does a different job, so you can have more than one
Winpatrol (http://www.winpatrol.com) An excellent startup manager and then some !! Notifies you if programs are added to startup Allows delayed startup A must have addition
SpywareBlaster 4.0 (http://www.javacoolsoftware.com/spywareblaster.html) SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
SpywareGuard 2.2 (http://www.javacoolsoftware.com/spywareguard.html) SpywareGuard provides real-time protection against spyware. Not required if you have other "realtime" antispyware or Winpatrol
ZonedOut (http://www.funkytoad.com/index.php?option=com_content&view=article&id=15&Itemid=33) Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.zip) This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial (http://www.mvps.org/winhelp2002/hosts.htm) by WinHelp2002. Not required if you are using other host file protections

Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
Using a different web browser can help stop malware getting on your machine.

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

If you are still using IE6 then either update, or get one of the following.
FireFox (http://www.mozilla.com/en-US/firefox/) With many addons available that make customization easy this is a very popular choice NoScript and AdBlockPlus addons are essential
Opera (http://www.opera.com/) Another popular alternative
Netscape (http://browser.netscape.com/addons) Another popular alternative Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page.
Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
It is a good idea to empty the Temporary Internet Files folder on a regular basis.

Tracking Cookies are files that websites use to monitor which sites you visit and how often.
A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

Both of these can be cleaned manually, but a quicker option is to use a program
ATF Cleaner (http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25) Free and very simple to use
CCleaner (http://www.ccleaner.com/) Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place (http://forum.malwareremoval.com/viewtopic.php?t=4959)

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D

Happy surfing K'