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View Full Version : something I can't find is using up all my memory, cpu constantly at >95%


rozzypan
2010-03-15, 17:55
hi,

my laptop takes about 10 minutes to turn on - it's only about a year old and never used to be this slow. when it's on it constantly freezes or just acts really sluggish.

I'm always careful with the sites i go on etc, but my housemates use the laptop quite a lot so I don't know what they get up to

I've tried running spybot and mcafee, and neither of them have picked up on anything.

I checked the processes that are running and the only one really taking up a lot of memory running is teatimer, but the cpu usage is constantly at 95-99%

I think there's some kind of malware on the laptop that spybot and mcafee aren't picking up.

thanks for looking,

roz

heres the hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:44:04, on 15/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Users\Roz\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Users\Roz\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080827
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: McAfee Security Scan.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10437 bytes

PLEASE NOTE THIS IS A DOUBLE POST!!!

Also, the past two times I have tried to do a virus scan, the laptop has turned off halfway through. It also shuts down / restarts every so often without giving any notice.

Similarly, someone has hacked my facebook account - we posted a hjt log about this from my boyfriend's laptop (username = joe_leviente) as we thought he might have a key logger, but really it could be on either of these two laptops
------------------------------------
http://forums.spybot.info/showthread.php?t=56179
Shaba
2010-03-19, 10:34
Hi rozzypan

Download random's system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<< will be maximized) and info.txt (<< will be minimized)
rozzypan
2010-03-19, 14:50
Hi, this is the log:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Roz at 2010-03-19 12:14:09
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 39 GB (39%) free of 102 GB
Total RAM: 1013 MB (12% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:16:27, on 19/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18349)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\PROGRA~1\mcafee\msc\mcshell.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Users\Roz\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Roz\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Roz\Documents\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Roz.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080827
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: McAfee Security Scan.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10527 bytes

======Scheduled tasks folder======

C:\Windows\tasks\McDefragTask.job
C:\Windows\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll [2008-02-22 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2009-09-16 62784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2008-02-29 17920]
"Apoint"=C:\Program Files\DellTPad\Apoint.exe [2008-05-04 167936]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-03-06 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-03-06 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-03-06 133656]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2007-03-21 174872]
"Broadcom Wireless Manager UI"=C:\Windows\system32\WLTRAY.exe [2008-05-16 3444736]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2008-03-11 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-12-21 184320]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-10-29 1218008]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2009-05-27 2303216]
"FaxCenterServer"=C:\Program Files\Dell PC Fax\fm3032.exe [2006-11-03 312200]
"dlcxmon.exe"=C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe [2007-01-12 292336]
"MemoryCardManager"=C:\Program Files\Dell Photo AIO Printer 926\memcard.exe [2006-11-03 304008]
"DLCXCATS"=rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 []

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-03-05 2260480]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-21 125952]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-21 202240]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
McAfee Security Scan.lnk - C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE

C:\Users\Roz\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Dell Dock.lnk - C:\Program Files\Dell\DellDock\DellDock.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll [2008-08-27 10536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-03-06 200704]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2010-03-19 12:14:08 ----D---- C:\rsit
2010-03-15 15:28:08 ----D---- C:\Program Files\Trend Micro
2010-02-24 19:55:08 ----D---- C:\905356fa48c74766bb

======List of files/folders modified in the last 1 months======

2010-03-19 12:14:27 ----D---- C:\Windows\Prefetch
2010-03-19 12:14:19 ----D---- C:\Windows\Temp
2010-03-19 11:05:22 ----SHD---- C:\System Volume Information
2010-03-19 11:00:33 ----D---- C:\Windows
2010-03-15 15:28:08 ----RD---- C:\Program Files
2010-03-12 09:53:05 ----D---- C:\Windows\winsxs
2010-03-12 09:43:56 ----D---- C:\Program Files\Movie Maker
2010-03-12 09:42:46 ----D---- C:\Windows\system32\catroot
2010-03-12 09:42:34 ----D---- C:\Program Files\Windows Mail
2010-03-12 09:39:11 ----SHD---- C:\Windows\Installer
2010-03-11 21:50:30 ----D---- C:\Program Files\Dl_cats
2010-03-11 21:50:29 ----HD---- C:\ProgramData
2010-03-11 19:53:04 ----D---- C:\Windows\System32
2010-03-11 19:53:04 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-03-11 19:53:03 ----D---- C:\Windows\inf
2010-03-11 15:22:43 ----D---- C:\Windows\system32\catroot2
2010-03-02 05:30:12 ----A---- C:\Windows\system32\mrt.exe
2010-02-28 17:41:07 ----RSD---- C:\Windows\Fonts
2010-02-24 10:16:06 ----N---- C:\Windows\system32\MpSigStub.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 mfehidk;McAfee Inc. mfehidk; C:\Windows\system32\drivers\mfehidk.sys [2009-09-16 214664]
R1 MPFP;MPFP; C:\Windows\System32\Drivers\Mpfp.sys [2009-04-09 130424]
R2 DefragFS;DefragFS; C:\Windows\system32\drivers\DefragFS.sys [2008-08-28 71184]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2008-06-23 12672]
R2 rimmptsk;rimmptsk; C:\Windows\system32\DRIVERS\rimmptsk.sys [2007-09-06 39936]
R2 rimsptsk;rimsptsk; C:\Windows\system32\DRIVERS\rimsptsk.sys [2007-09-06 42496]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\Windows\system32\DRIVERS\rixdptsk.sys [2007-09-06 37376]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2008-06-23 8704]
R3 ApfiltrService;Alps Touch Pad Filter Driver for Windows 2000/XP/Vista; C:\Windows\system32\DRIVERS\Apfiltr.sys [2008-05-04 164400]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2008-05-16 1044984]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-21 14208]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2008-06-23 980992]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2008-06-23 208384]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-03-06 2016256]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service; C:\Windows\system32\drivers\IntcHdmi.sys [2008-03-06 111616]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\Windows\system32\drivers\mfeavfk.sys [2009-09-16 79816]
R3 mfebopk;McAfee Inc. mfebopk; C:\Windows\system32\drivers\mfebopk.sys [2009-09-16 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\Windows\system32\drivers\mfesmfk.sys [2009-09-16 40552]
R3 RPPKT;Radialpoint Filter (x86); C:\Windows\system32\DRIVERS\rp_pkt32.sys [2008-08-06 48384]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-21 88576]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-11-12 330240]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-06-23 661504]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
R3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-21 39936]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2007-09-29 278528]
S1 StarOpen;StarOpen; C:\Windows\system32\drivers\StarOpen.sys []
S3 BCM42RLY;BCM42RLY; C:\Windows\system32\drivers\BCM42RLY.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2008-01-21 220672]
S3 mferkdk;McAfee Inc. mferkdk; C:\Windows\system32\drivers\mferkdk.sys [2009-09-16 34248]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-21 35328]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-21 386616]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AESTFilters;Andrea ST Filters Service; C:\Windows\system32\aestsrv.exe [2007-11-12 73728]
R2 dlcx_device;dlcx_device; C:\Windows\system32\dlcxcoms.exe [2006-11-03 537480]
R2 DockLoginService;Dock Login Service; C:\Program Files\Dell\DellDock\DockLogin.exe [2008-04-28 161048]
R2 IAANTMON;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2007-03-21 355096]
R2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-12-08 93320]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-07-09 865832]
R2 McNASvc;McAfee Network Agent; c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe [2009-07-07 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-07-08 359952]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-09-16 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-10-27 895696]
R2 PD91Agent;PD91Agent; C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe [2008-09-22 693512]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 STacSV;SigmaTel Audio Service; C:\Windows\system32\STacSV.exe [2007-11-12 102400]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\Windows\System32\WLTRYSVC.EXE [2008-05-16 24064]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2008-06-23 386560]
R3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-09-16 365072]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-09-16 606736]
S2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe []
S2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe [2008-08-27 16680]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE []
S3 PD91Engine;PD91Engine; C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe [2008-09-22 910600]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]

-----------------EOF-----------------

and this is the info:

info.txt logfile of random's system information tool 1.06 2010-03-19 12:16:39

======Uninstall list======

ABBYY FineReader 6.0 Sprint-->MsiExec.exe /X{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Cisco EAP-FAST Module-->MsiExec.exe /I{BF53252E-4AB2-4C7F-A0FD-6100755745E3}
Cisco LEAP Module-->MsiExec.exe /I{76F9CF97-FC4B-4E20-B363-D127C888448F}
Cisco PEAP Module-->MsiExec.exe /I{4E5386F5-C0F6-4532-A54A-374865AEAB71}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000fz.INF
Dell Dock-->MsiExec.exe /I{F6CB42B9-F033-4152-8813-FF11DA8E6A78}
Dell Getting Started Guide-->MsiExec.exe /I{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}
Dell PC Fax-->C:\Program Files\Dell PC Fax\Install\x86\Uninst.exe /R:faxunst
Dell Photo AIO Printer 926-->C:\Program Files\Dell Photo AIO Printer 926\Install\x86\Uninst.exe
Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Dell-eBay-->MsiExec.exe /I{B935C985-A17F-484B-8470-09E4FC27DC26}
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
EDocs-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}\setup.exe"
Free M4a to MP3 Converter 6.1-->"C:\Program Files\Free M4a to MP3 Converter\unins000.exe"
GoToAssist 8.0.0.514-->C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall
Highlight Viewer (Windows Live Toolbar)-->MsiExec.exe /X{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Intel(R) Matrix Storage Manager-->C:\Windows\System32\Imsmudlg.exe
Internet From BT-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6FFB40A5-7F7D-4A32-8905-3CDF962EE1E4}\Setup.exe"
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
LiveUpdate 3.2 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Map Button (Windows Live Toolbar)-->MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
McAfee Security Scan-->"C:\Program Files\McAfee Security Scan\uninstall.exe"
McAfee SecurityCenter-->C:\Program Files\McAfee\MSC\mcuninst.exe
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office 2000 Professional-->MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Diagnostic Tool-->MsiExec.exe /I{294EAADF-E50F-4DD8-AD8D-19587EA10512}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
PerfectDisk 2008-->MsiExec.exe /I{2B6EC03E-6FA0-4D7C-9CCE-1B03819AB613}
QuickSet-->MsiExec.exe /I{4B6AD248-D3BF-426A-8D64-847288154F13}
RPS CRT-->MsiExec.exe /I{A5D4E41C-2583-46FE-9B99-62496F85C5F3}
RPS Firewall-->MsiExec.exe /I{D488D3D4-3302-4EB3-BC2C-814428DAEB15}
RPS PerfectDiskStub-->MsiExec.exe /I{1B79FE5E-3100-4998-97A2-9CB717BFF5DE}
RPS RpsCore-->MsiExec.exe /I{295D8CF2-661D-45B2-AD03-EBDF8E7368A9}
Smart Menus (Windows Live Toolbar)-->MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Tiscali Internet-->MsiExec.exe /I{58B2B6D3-E5FF-4D16-87AC-52CC5717C7C6}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
VideoLAN VLC media player 0.8.6h-->C:\Program Files\VideoLAN\VLC\uninstall.exe
Virgin Broadband advisor 1.5.24-->"C:\Program Files\Virgin Broadband\advisor\unins000.exe"
Virgin Broadband PCguard-->"C:\Program Files\InstallShield Installation Information\{0B0F82AB-5B9A-4B9F-96EF-74E1FD85F01F}\setup.exe" -runfromtemp -l0x0009 -removeonly
Windows Live Favorites for Windows Live Toolbar-->MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Live Toolbar Extension (Windows Live Toolbar)-->MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Media Player Firefox Plugin-->MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe

======Hosts File======

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

======Security center information======

AS: Spybot - Search and Destroy
AS: Windows Defender

======System event log======

Computer Name: Roz-PC
Event Code: 7000
Message: The BCM42RLY service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 145320
Source Name: Service Control Manager
Time Written: 20100203092817.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 7000
Message: The BCM42RLY service failed to start due to the following error:
The system cannot find the file specified.
Record Number: 145321
Source Name: Service Control Manager
Time Written: 20100203092817.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 4375
Message: Windows Servicing failed to complete the process of setting package KB973917 (Update) into Resolved(Resolved) state
Record Number: 145340
Source Name: Microsoft-Windows-Servicing
Time Written: 20100203093657.000000-000
Event Type: Error
User: NT AUTHORITY\SYSTEM

Computer Name: Roz-PC
Event Code: 4374
Message: Windows Servicing identified that package KB978207(Update) is not applicable for this system
Record Number: 145342
Source Name: Microsoft-Windows-Servicing
Time Written: 20100203093716.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Roz-PC
Event Code: 6008
Message: The previous system shutdown at 09:37:36 on 03/02/2010 was unexpected.
Record Number: 145351
Source Name: EventLog
Time Written: 20100203093941.000000-000
Event Type: Error
User:

=====Application event log=====

Computer Name: Roz-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 30497
Source Name: Microsoft-Windows-WMI
Time Written: 20100315150902.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 30557
Source Name: Microsoft-Windows-WMI
Time Written: 20100315163144.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 1000
Message: Faulting application Wordconv.exe, version 12.0.6500.5000, time stamp 0x49a6d394, faulting module wordcnv.dll_unloaded, version 0.0.0.0, time stamp 0x49e7fcde, exception code 0xc0000005, fault offset 0x6634314f, process id 0x1594, application start time 0x01cac46e0ae70974.
Record Number: 30573
Source Name: Application Error
Time Written: 20100315183346.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 30601
Source Name: Microsoft-Windows-WMI
Time Written: 20100318200128.000000-000
Event Type: Error
User:

Computer Name: Roz-PC
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 30665
Source Name: Microsoft-Windows-WMI
Time Written: 20100319110039.000000-000
Event Type: Error
User:

=====Security event log=====

Computer Name: Roz-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 37438
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100319121621.090800-000
Event Type: Audit Failure
User:

Computer Name: Roz-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 37439
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100319121621.210800-000
Event Type: Audit Failure
User:

Computer Name: Roz-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 37440
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100319121621.335800-000
Event Type: Audit Failure
User:

Computer Name: Roz-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 37441
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100319121621.453800-000
Event Type: Audit Failure
User:

Computer Name: Roz-PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 37442
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100319121621.565800-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 22 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=1601
"NUMBER_OF_PROCESSORS"=1
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE

-----------------EOF-----------------

thankyou for your help :thanks:
tashi
2010-03-19, 20:48
Hello,

Excuse me for edging in. :)


I'm always careful with the sites i go on etc, but my housemates use the laptop quite a lot so I don't know what they get up to

Although noted earlier linking again to other topic as it is important that both analysts are aware:
joe_leviente
http://forums.spybot.info/showthread.php?p=364347#post364347
Shaba
2010-03-20, 13:10
All I see this:

Total RAM: 1013 MB (12% free)

You have too little RAM for Vista to work smoothly so you need to add more.

Which processes use most of CPU?
rozzypan
2010-03-22, 15:59
I hate vista anyway! wanted xp but dell didnt give me the choice when I was buying it.

the processes using the most memory are (in order):

teatimer - 50,000k
dwm.exe - 18,000k
google chrome (which is in there twice for some reason) at 18,000 and 15,000k
mcuicnt.exe - 9,000k

i'm not sure if my mcaffee has an alternative to teatimer i can use.

also, the main problem is at startup - I don't even have that many programs set to open at start up, only the essentials.

would you suggest changing operating system, or getting more RAM then - is this the only problem?

and do you have any suggestions on the best way to do this? (I know this may be the wrong forum...)

thanks again,

roz
Shaba
2010-03-22, 21:31
Yes but please sort processes by cpu usage and not by memory usage and tell me which use most of cpu :)
rozzypan
2010-03-24, 19:31
sorry, my bad.

sorry about the delay replying - the laptop just keeps completely freezing randomly whenever I try and use it.

the CPU processes keep changing, but the top ones are generally:

chrome
teatimer
dwm.exe
taskmgr.exe
PCMservice.exe
hidfind.exe
ApntEX.exe

but I'm only able to see these while the cpu is only being used at about 20% - when it gets higher, and I'm having problems with the laptop, I can't start looking around as it always crashes.

It should be noted that When the CPU is at its highest, I'm don't have any more windows open or things running than I do at the moment - it must be things running in the background that are blocking it up.

thanks

roz
Shaba
2010-03-24, 22:43
So it might be TeaTimer.

Please disable it and tell me if it helped anything.
tashi
2010-04-06, 18:32
This thread has been closed due to inactivity.

As it has been four days or more since your last post, it will not be re-opened.

If you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread.

Please do not add any logs that might have been requested previously, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start your own topic.