savgbst1
2010-03-25, 17:39
posted this in the wrong place. sorry! like i say, potato head.
i keep getting "error retrieving update info file" when trying to update. i checked the firewall, spybot is there and allowed. it runs, it just wont update. when it runs, its been finding but not removing "Win32FraudLoad.edt" and asking to run on a reboot, which i've done but hasn't removed that entry. I've started getting lots of re-directs and a fake windows antivirus download box.
what ever answer you're going to give me i need it in potato head language. i can follow instructions but im no computer guy. this is a work computer, but i am all there is. the other programs on it are symatic end point protection and ad-aware. ad-aware also wont update. i don't know about the semantic because thats something my boss paid for that i don't really have access to. they didn't seem to interfere though and all have been on here for about a year.
i keep getting "error retrieving update info file" when trying to update. i checked the firewall, spybot is there and allowed. it runs, it just wont update. when it runs, its been finding but not removing "Win32FraudLoad.edt" and asking to run on a reboot, which i've done but hasn't removed that entry. I've started getting lots of re-directs and a fake windows antivirus download box.
what ever answer you're going to give me i need it in potato head language. i can follow instructions but im no computer guy. this is a work computer, but i am all there is. the other programs on it are symatic end point protection and ad-aware. ad-aware also wont update. i don't know about the semantic because thats something my boss paid for that i don't really have access to. they didn't seem to interfere though and all have been on here for about a year.