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View Full Version : I have spyware/malware that I need help removing



itsjustmerob
2010-03-30, 00:32
Hello, I have used this site once before to help me remove my spyware/malware from my laptop. I have a DELL XPS M170 running Windows XP. The people were great in helping me and succesfully removed it from my computer. Now 5 years later I have another problem thats alot worse. I cant use my computer for more than an hour before the screen turns blue and says things that are wrong with it which makes me have to turn it off and restart. When I ran spybot the problems that appear after the scan are: ALEXATOOLBAR, MYWAY.MYWEBSEARCH, RIGHT MEDIA, ZLOB.DOWNLOADER.BS, AND ZLOB.DOWNLOADER.SG. If anyone can lend their spyware/malware skills and help me to rid my laptop of these problems would be soo helpful. Thanks in advance to everyone that can help. I also have my girlfriends laptop that has some spyware/malware but nothing even close to as bad as mine. I will be posting another thread asking for help with hers. Thanks again, Rob

itsjustmerob
2010-03-30, 01:10
Also when Im trying to sign on to Firefox it will not let me. It just keeps freezing and says (NOT RESPONDING). Thanks

tashi
2010-03-30, 03:12
Hello itsjustmerob,

Please see this forum's FAQ which details how to produce a HJT log and copy paste it into a new topic.
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

If HJT won't run please start a new topic anyway, make note of the situation and a volunteer analyst will advise you when available.

The previous topic (http://forums.spybot.info/showthread.php?p=177874#post177874) you referred to was in 2008. ;)

Best regards.

http://forums.spybot.info/showthread.php?t=56552