goingviral
2010-04-12, 03:50
OK I had a problem with a virus and I've been helped and my system is deemed clean. Spybot is puzzling me though. Here's what's happening:
It does not update. It gives the "Error retrieving update info file!" message.
I have been manually updating the database. And it seems to work. When I applied immunization though, it would not work for another user on the computer that has administrative privileges.
I thought that I should UNinstall it and reinstall it again but it then I get this error:
"C:\Program Files\Spybot - Search & Destroy\unins000.dat" file is corrupted. Cannot uninstall.
As a backgrounder:
I acquired the virus & malwares and ran Avast. I then installed Spybot, scanned the computer, and let it do its job. Spybot wasn't updating and I thought it was part of the infection. But after the system's been cleaned, it still won't update (Avast and other AM/AV progs are updating and working just fine), and now I can't uninstall either.
Please help fix my Spybot installation
It does not update. It gives the "Error retrieving update info file!" message.
I have been manually updating the database. And it seems to work. When I applied immunization though, it would not work for another user on the computer that has administrative privileges.
I thought that I should UNinstall it and reinstall it again but it then I get this error:
"C:\Program Files\Spybot - Search & Destroy\unins000.dat" file is corrupted. Cannot uninstall.
As a backgrounder:
I acquired the virus & malwares and ran Avast. I then installed Spybot, scanned the computer, and let it do its job. Spybot wasn't updating and I thought it was part of the infection. But after the system's been cleaned, it still won't update (Avast and other AM/AV progs are updating and working just fine), and now I can't uninstall either.
Please help fix my Spybot installation