webpage redirects and request to install Windows Internet Security

[cpower9]

I have run Norton Internet security and Spybot and only found tracking cookies. In Safe mode Spybot found i think 3 trojan entries. I cannot acess the safernetworking site and spybot cannot update on its own. I have a similar problem when I attempt to update Lavasofts adaware. THanks for your time and help.

HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:26:11 AM, on 4/13/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
F:\Windows\system32\taskeng.exe
F:\Windows\system32\Dwm.exe
F:\Windows\Explorer.EXE
F:\Program Files\ASUS\AASP\1.00.76\aaCenter.exe
F:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe
F:\Program Files\Common Files\Ulead Systems\AutoDetector\Monitor.exe
F:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
F:\Program Files\HP\HP Software Update\hpwuSchd2.exe
F:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
F:\Program Files\n52te\n52teHid.exe
F:\Program Files\Java\jre6\bin\jusched.exe
F:\Windows\WindowsMobile\wmdc.exe
F:\Windows\System32\mobsync.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\Windows\RtHDVCpl.exe
F:\Program Files\Windows Sidebar\sidebar.exe
F:\Program Files\Steam\Steam.exe
F:\Windows\ehome\ehtray.exe
F:\Program Files\Windows Media Player\wmpnscfg.exe
F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
F:\Program Files\MagicDisc\MagicDisc.exe
F:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
F:\Program Files\Norton Internet Security\Engine\17.6.0.32\ccSvcHst.exe
F:\Windows\ehome\ehmsas.exe
F:\Program Files\n52te\n52teTra.exe
F:\Program Files\Windows Sidebar\sidebar.exe
F:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
F:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
F:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
F:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
F:\Users\Barret\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - F:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - F:\Program Files\Norton Internet Security\Engine\17.6.0.32\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - F:\Program Files\Norton Internet Security\Engine\17.6.0.32\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - F:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - F:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - F:\Program Files\Norton Internet Security\Engine\17.6.0.32\coIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Ai Nap] "F:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe"
O4 - HKLM\..\Run: [QFan Help] "F:\Program Files\ASUS\Ai Suite\QFan3\QFanHelp.exe"
O4 - HKLM\..\Run: [Cpu Level Up help] F:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe
O4 - HKLM\..\Run: [Ulead AutoDetector v2] F:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [GrooveMonitor] "F:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [HP Software Update] F:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] F:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Ad-Watch] F:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Display] F:\Program Files\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [Jomantha] F:\Program Files\n52te\n52teHid.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "F:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKCU\..\Run: [Sidebar] F:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Steam] "f:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [ehTray.exe] F:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [FlashGet 3] "F:\Program Files\FlashGet Network\FlashGet 3\FlashGet3.exe" -minimize
O4 - HKCU\..\Run: [WMPNSCFG] F:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [FlashGetBHO] "F:\Program Files\FlashGet Network\FlashGet 3\mxhelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: MagicDisc.lnk = F:\Program Files\MagicDisc\MagicDisc.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = F:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: APC UPS Status.lnk = F:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = F:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Download all by FlashGet3 - F:\Users\Barret\AppData\Roaming\FlashGetBHO\GetAllUrl.htm
O8 - Extra context menu item: Download by FlashGet3 - F:\Users\Barret\AppData\Roaming\FlashGetBHO\GetUrl.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: @F:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - F:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @F:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - F:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.cinemanow.com
O15 - Trusted Zone: http://software.kuaiche.com
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - F:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - F:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - F:\Windows\System32\DreamScene.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - F:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - F:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - F:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - F:\Program Files\Norton Internet Security\Engine\17.6.0.32\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - F:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - F:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Steam Client Service - Valve Corporation - F:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - F:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 10989 bytes

[IndiGenus]

Hello cpower9 and welcome to the forums.

:welcome:

We need to get some more information about your system.
Run OTL

Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Under the Custom Scan box paste this in


netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
/md5stop
CREATERESTOREPOINT


Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.


Run GMER:

Download This file (http://www.gmer.net/download.php). Note its name and save it to your root folder, such as C:\.


Disconnect from the Internet and close all running programs.
Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
Click on this link (http://www.bleepingcomputer.com/forums/topic114351.html) to see a list of programs that should be disabled.
Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
Allow the driver to load if asked.
You may be prompted to scan immediately if it detects rootkit activity.
If you are prompted to scan your system click "Yes" to begin the scan.
If not prompted, click the "Rootkit/Malware" tab.
On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
Select all drives that are connected to your system to be scanned.
Click the Scan button to begin. (Please be patient as it can take some time to complete)
When the scan is finished, click Save to save the scan results to your Desktop.
Save the file as Results.log and copy/paste the contents in your next reply.
Exit the program and re-enable all active protection when done.

[IndiGenus]

Hi,
Did you want our help here?

[tashi]

cpower9 this thread has been closed due to inactivity. As it has been four days or more since your last post, it will not be re-opened.

If you still require help, please start a new topic and include a DDS log with a link to your previous thread.

Please do not add any logs that might have been requested previously, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start your own topic.

Thank you IndiGenus. :)