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Dirkpitt289
2010-04-15, 16:16
I have a laptop that has a virus. I installed some programs like Spybot but none of them will do updates. Now I understand you can do updates manually for sb&d but how?
spybotsandra
2010-04-15, 16:29
Hello,

You can also download the updates manually (http://www.safer-networking.org/en/download/index.html).
Here is the direct download link (http://www.spybotupdates.com/updates/files/spybotsd_includes.exe).
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot
Dirkpitt289
2010-04-15, 17:02
Hello,

You can also download the updates manually (http://www.safer-networking.org/en/download/index.html).
Here is the direct download link (http://www.spybotupdates.com/updates/files/spybotsd_includes.exe).
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot

Thanks for the reply. I will try it again. I did that last night and then when I went to run the program it was still asking for the updates and wouldn't allow me to scan.
Dirkpitt289
2010-04-15, 17:22
Ahh, it worked this time. Now lets hope Spybot can detect and fix the issue:thanks:
Matt
2010-04-15, 19:15
Hi Dirkpitt289,


Ahh, it worked this time. Now lets hope Spybot can detect and fix the issue:thanks:
Please keep us updated. :thanks:
Dirkpitt289
2010-04-15, 20:43
I was able to run a scan and it found two items that I thought were my problems. A fake firewall setting and security settings. I removed the threats but still can't download any updates to the device.
Matt
2010-04-16, 14:49
I was able to run a scan and it found two items that I thought were my problems. A fake firewall setting and security settings. I removed the threats but still can't download any updates to the device.But Spybot is up-to-date (version 1.6.2 and newest detection rules), isn't it?
Dirkpitt289
2010-04-16, 19:08
But Spybot is up-to-date (version 1.6.2 and newest detection rules), isn't it?

Yes it is
Matt
2010-04-16, 19:37
Please read this FAQ: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and post your HijackThis logfile. An analyst will advise you as soon as available.