Briarius
2010-04-20, 17:26
Hi,
I've recently been helped with removing some malware (thread, for reference (http://forums.spybot.info/showthread.php?t=56773)), and while Spybot helped diagnose the problem, it seems to be permanently broken for me. It scans my system without problem (which again was useful in catching things no other scan did), but when I click the fix selected problems button, it hangs. Even when all I'm trying to do is remove a single tracking cookie in a browser.
I've tried the following to fix the problem:
- Getting latest updates from inside Spybot.
- Completely uninstalling, deleting files left behind by installer and reinstalling.
- Running the scan and fix in safe mode.
- Only selecting a single item to fix, something easy to remove like a tracking cookie.
...And none of those approaches worked. Any ideas on what could be wrong? I don't think I'm still infected with anything, other malware scanners I've tried scan and fix without a problem. (Not that that proves anything, I guess.)
Thanks.
I've recently been helped with removing some malware (thread, for reference (http://forums.spybot.info/showthread.php?t=56773)), and while Spybot helped diagnose the problem, it seems to be permanently broken for me. It scans my system without problem (which again was useful in catching things no other scan did), but when I click the fix selected problems button, it hangs. Even when all I'm trying to do is remove a single tracking cookie in a browser.
I've tried the following to fix the problem:
- Getting latest updates from inside Spybot.
- Completely uninstalling, deleting files left behind by installer and reinstalling.
- Running the scan and fix in safe mode.
- Only selecting a single item to fix, something easy to remove like a tracking cookie.
...And none of those approaches worked. Any ideas on what could be wrong? I don't think I'm still infected with anything, other malware scanners I've tried scan and fix without a problem. (Not that that proves anything, I guess.)
Thanks.