Friday
2010-04-22, 14:48
The following instructions have been created to help you to get rid of "Fraud.IQManager" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
rogue
Description:
Fraud.IQManager searches the computer for torrent files. If such files have been found on the system Fraud.IQManager claims that it will fill a lawsuit about hurting copyright law if the user will not accept a fee. That way Fraud.IQManager tries to steal credit card information from the user.
Removal Instructions:
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "IQ Manager.lnk" and pointing to "<$APPDATA>\IQManager\*.exe".
Items named "Uninstall.lnk" and pointing to "<$APPDATA>\IQManager\uninstall.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "iqmanager.exe" and pointing to "<$APPDATA>\IQManager\iqmanager.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "IQManager".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\IQManager\iqmanager.exe".
The file at "<$APPDATA>\IQManager\languages\Czech.lng".
The file at "<$APPDATA>\IQManager\languages\Danish.lng".
The file at "<$APPDATA>\IQManager\languages\Dutch.lng".
The file at "<$APPDATA>\IQManager\languages\English.lng".
The file at "<$APPDATA>\IQManager\languages\French.lng".
The file at "<$APPDATA>\IQManager\languages\German.lng".
The file at "<$APPDATA>\IQManager\languages\Italian.lng".
The file at "<$APPDATA>\IQManager\languages\Portuguese.lng".
The file at "<$APPDATA>\IQManager\languages\Slovak.lng".
The file at "<$APPDATA>\IQManager\languages\Spanish.lng".
The file at "<$APPDATA>\IQManager\languages\template.lng".
The file at "<$APPDATA>\IQManager\settings.ini".
The file at "<$APPDATA>\IQManager\uninstall.exe".
The file at "<$APPDATA>\IQManager\wallpaper.jpg".
The file at "<$DESKTOP>\I-Q Manager.lnk".
Make sure you set your file manager to display hidden and system files. If Fraud.IQManager uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\IQManager\downloads".
The directory at "<$APPDATA>\IQManager\languages".
The directory at "<$APPDATA>\IQManager\metafiles".
The directory at "<$APPDATA>\IQManager\torrents".
The directory at "<$APPDATA>\IQManager".
The directory at "<$PROGRAMS>\IQManager".
Make sure you set your file manager to display hidden and system files. If Fraud.IQManager uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "IQManager", plus associated values.
Delete the registry key "IQManager" at "HKEY_CURRENT_USER\Software\".
Remove "<$APPDATA>\IQManager\iqmanager.exe" from registry value "Shell" at "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\".
If Fraud.IQManager uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
rogue
Description:
Fraud.IQManager searches the computer for torrent files. If such files have been found on the system Fraud.IQManager claims that it will fill a lawsuit about hurting copyright law if the user will not accept a fee. That way Fraud.IQManager tries to steal credit card information from the user.
Removal Instructions:
Start Menu:
Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
Items named "IQ Manager.lnk" and pointing to "<$APPDATA>\IQManager\*.exe".
Items named "Uninstall.lnk" and pointing to "<$APPDATA>\IQManager\uninstall.exe".
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "iqmanager.exe" and pointing to "<$APPDATA>\IQManager\iqmanager.exe*".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "IQManager".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\IQManager\iqmanager.exe".
The file at "<$APPDATA>\IQManager\languages\Czech.lng".
The file at "<$APPDATA>\IQManager\languages\Danish.lng".
The file at "<$APPDATA>\IQManager\languages\Dutch.lng".
The file at "<$APPDATA>\IQManager\languages\English.lng".
The file at "<$APPDATA>\IQManager\languages\French.lng".
The file at "<$APPDATA>\IQManager\languages\German.lng".
The file at "<$APPDATA>\IQManager\languages\Italian.lng".
The file at "<$APPDATA>\IQManager\languages\Portuguese.lng".
The file at "<$APPDATA>\IQManager\languages\Slovak.lng".
The file at "<$APPDATA>\IQManager\languages\Spanish.lng".
The file at "<$APPDATA>\IQManager\languages\template.lng".
The file at "<$APPDATA>\IQManager\settings.ini".
The file at "<$APPDATA>\IQManager\uninstall.exe".
The file at "<$APPDATA>\IQManager\wallpaper.jpg".
The file at "<$DESKTOP>\I-Q Manager.lnk".
Make sure you set your file manager to display hidden and system files. If Fraud.IQManager uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\IQManager\downloads".
The directory at "<$APPDATA>\IQManager\languages".
The directory at "<$APPDATA>\IQManager\metafiles".
The directory at "<$APPDATA>\IQManager\torrents".
The directory at "<$APPDATA>\IQManager".
The directory at "<$PROGRAMS>\IQManager".
Make sure you set your file manager to display hidden and system files. If Fraud.IQManager uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "IQManager", plus associated values.
Delete the registry key "IQManager" at "HKEY_CURRENT_USER\Software\".
Remove "<$APPDATA>\IQManager\iqmanager.exe" from registry value "Shell" at "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\".
If Fraud.IQManager uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.