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organic1
2010-04-23, 15:20
I have tried loading Spy Bot after noting computer was infected but virus apparently blocks this application. Computer apparently has no anti-virus protection. You're help is appreciated. I am not that computer savvy. Herb

tashi
2010-04-23, 16:34
Hello organic1,

A helper could take a look at the system, please follow the instructions in this link to post a preliminary HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start a new topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and copy paste the log into it.

If HJT won't run please start a new topic anyway, make note of the situation and a volunteer analyst will advise you when available.

Best regards.