tewjeff
2010-04-24, 16:34
Hello. I'll explain what happened, so you have an idea of what this might be:
I was on my computer, with several different programs open, including google chrome. My McAffee popped up & said that a trojan had been detected & quarantined.
Then another pop-up came up with the Microsoft Windows logo on it that said that a virus had been detected and "would you like to run a scan". I clicked on "yes", (I know, that was a stupid thing to do), then my computer went crazy. Pop-ups were coming up like crazy, saying that a trojan had been detected. I freaked out, shut down all the programs on my computer & restarted it (I know, that was a stupid thing to do, too).
When my computer started back up, I couldn't open anything! The window comes up that says "open with", & gives me a list of programs to open things with when I try to open any programs. I can't open spybot, system restore, or even the internet, not even in safe mode.
I can, however, still run McAffee, but it is not detecting any problems. I am not on that computer, now, as it is my computer at work. I know that you have a policy of not working on workplace computers, but I was wondering if you could at least give me some sort of advice or direction on how to deal with the problem, myself.
I was on my computer, with several different programs open, including google chrome. My McAffee popped up & said that a trojan had been detected & quarantined.
Then another pop-up came up with the Microsoft Windows logo on it that said that a virus had been detected and "would you like to run a scan". I clicked on "yes", (I know, that was a stupid thing to do), then my computer went crazy. Pop-ups were coming up like crazy, saying that a trojan had been detected. I freaked out, shut down all the programs on my computer & restarted it (I know, that was a stupid thing to do, too).
When my computer started back up, I couldn't open anything! The window comes up that says "open with", & gives me a list of programs to open things with when I try to open any programs. I can't open spybot, system restore, or even the internet, not even in safe mode.
I can, however, still run McAffee, but it is not detecting any problems. I am not on that computer, now, as it is my computer at work. I know that you have a policy of not working on workplace computers, but I was wondering if you could at least give me some sort of advice or direction on how to deal with the problem, myself.