Spybot freeze in Winn7 64

[Ferr98]

Hello.

So I have been using Spybot since always with XP, and now I moved to W7 64 and I have a problem with the latest updated version of Spybot. It freezes my computer when, while scanning, it reaches the Win32.downloader.dequ.

It doesnt seem like i have that virus (I dont have the effects of it and Avast found nothing) but Spybot always makes my computer freeze there.


Any help¿?

[spybotsandra]

Hello,

Did you open Spybot with a right click and choose "run as administrator" (http://www.safer-networking.org/en/faq/42.html) ?

Please disable all other security programs that you run and close all other programs during the work with Spybot - Search & Destroy.

Also run a scan in safe mode (http://www.computerhope.com/issues/chsafe.htm)

It should also help to deactivate the scanning for usage tracks and Cookies.
Please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Settings" --> "File Sets" in the navigation bar on the left. The checkboxes in front of "Usage tracking, Beta.uti, NewTracks.uti and Tracks.uti" have to be unticked if you do not want to find usage tracks anymore. For excluding Cookies from the search deactivate the checkbox in front of Cookies.sbi.

Best regards
Sandra
Team Spybot