rebelcav1
2010-05-17, 23:05
I have Malwarebytes and ZoneAlarm. I am unable to immunize upon installing zone alarm and have turned it off and also malwarebytes turned off and still am unable to complete immunization. Help me out here...Thanks.
spybotsandra
2010-05-18, 09:17
Hello,
Which operating system do you have?
Which browser and browser version do you use exactly?
Which items are not immunized exactly?
Did you close the browser while immunizing?
Did you try to undo the immunization and then immunize again?
Have you also used the "Check again" function from the menu bar above?
If that does not help please also try to click a second time on the immunization tab.
Sometimes all items get immunized by the second run.
Are you logged in as admin or as user with admin rights?
Do you have other user accounts on your pc?
Also have a look at this link (http://forums.spybot.info/showthread.php?t=36272) in our forum.
Best regards
Sandra
Team Spybot