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View Full Version : Manual Removal Guide for Fraud.LiveEnterprise



Friday
2010-05-19, 15:39
The following instructions have been created to help you to get rid of "Fraud.LiveEnterprise" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware
rogue

Description:
Fraud.LiveEnterprise claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Shortcuts named "Live Enterprise Suite.lnk" and pointing to "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Items named "Live Enterprise Suite Home Page.lnk" and pointing to "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe*".
Items named "Live Enterprise Suite.lnk" and pointing to "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe*".
Items named "Purchase License.lnk" and pointing to "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe*".

Quicklaunch area:

Please remove the following items from your start quick launch area text to the "Start" button in the taskbar at the bottom.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.

Quicklaunch symbols named "Live Enterprise Suite.lnk" and pointing to "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "Live Enterprise Suite_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$APPDATA>\Live Enterprise Suite\checklist.ini".
The file at "<$APPDATA>\Live Enterprise Suite\HTUninstaller.exe".
The file at "<$APPDATA>\Live Enterprise Suite\security\cfg.cfg".
The file at "<$APPDATA>\Live Enterprise Suite\security\pb.dll".
The file at "<$APPDATA>\Live Enterprise Suite\security\secur.urls".
The file at "<$APPDATA>\Live Enterprise Suite\security\time.txt".
The file at "<$APPDATA>\Live Enterprise Suite\settings.ini".
The file at "<$APPDATA>\Live Enterprise Suite\uill.ini".
The file at "<$APPDATA>\Live Enterprise Suite\Uninstall Live Enterprise Suite.lnk".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\LiveES.exe".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\security\cfg.cfg".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\security\Infected.wav".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\security\list.ini".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\security\secedit.sdb".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\security\security.db".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\Thumbs.db".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\uninstall.ico".
The file at "<$PROGRAMFILES>\Live Enterprise Suite\working.log".
Make sure you set your file manager to display hidden and system files. If Fraud.LiveEnterprise uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\Live Enterprise Suite\security".
The directory at "<$APPDATA>\Live Enterprise Suite".
The directory at "<$COMMONPROGRAMS>\Live Enterprise Suite".
The directory at "<$PROGRAMFILES>\Live Enterprise Suite\Languages".
The directory at "<$PROGRAMFILES>\Live Enterprise Suite\security".
The directory at "<$PROGRAMFILES>\Live Enterprise Suite".
Make sure you set your file manager to display hidden and system files. If Fraud.LiveEnterprise uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Live Enterprise Suite" at "HKEY_CURRENT_USER\Software\".
Delete the registry value "Live Enterprise Suite" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\".
Delete the registry value "oftheouton" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\".
If Fraud.LiveEnterprise uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.