View Full Version : Unexpected error in fixing problems
Stumpy75
2010-05-27, 01:28
After running Spybot (fully updated) the following problems are identified;
Fraud.WindowsProtectionSuite 15 entries - Malware
Microsoft.Windows.RedirectHosts - 3 entries - SecurityC
When I try to "Fix" either of these errors, I get an error that reads, "Unexpected error in ficing problems (Cannot create file "C:\WINDOWS\System32\drivers\etc\hosts". Access denied)
I have tried to remove these issues while on the domaine and while off the domaine in Safe Mode with no connection to the network and still get the same errors. I have tried Malwarebytes as well as AdAware and they do not seem to find these errors and do run clean at this time.
Would appreciate some guidance or removing/repairing these problems.
Thanks
spybotsandra
2010-05-27, 10:18
Hello,
Please delete your old host file.
Where the hosts file is located depends on your Windows version.
Windows 2000/XP/NT: C:\windows\system32\drivers\etc
Windows 95/98: C:\windows\hosts
Then download a new host file from this site (http://www.mvps.org/winhelp2002/hosts.txt).
Copy the whole text.
Then create a new txt file on your desktop and name it hosts without any extensions.
Then paste the text into it and store the file at the same place like mentioned above.
Best regards
Sandra
Team Spybot
chuckbowers
2010-09-05, 22:07
Dutifully did scan of my w7 system and foud 365 (365!) problems. Cant fix. Get message "Unexpected error in fixing problems.(Cannot create winitin.ini...
Suspect Trojan Generic 1327019, associated with Freestar DVD Ripper. I fear I am on the brink of disaster
spybotsandra
2010-09-06, 14:07
Hello,
The Wininit error is a different error, so I would suggest to open a new thread than posting in an existing one with an other error message.
About the problem:
This is a common error code seen in our software. Although it is a common Windows error code, it's not really an error so much as an administrative access issue. Spybot requires that you have administrative rights over the machine upon which you install them.
Right-click the Spybot - Search & Destroy entry in your start menu,
instead of just left-clicking to start it.
Then, choose Run as administrator from the context menu.
You will find a screenshot of this problem (http://www.safer-networking.org/en/faq/42.html) in our FAQ.
Best regards
Sandra
Team Spybot
Hello,
Please delete your old host file.
Where the hosts file is located depends on your Windows version.
Windows 2000/XP/NT: C:\windows\system32\drivers\etc
Windows 95/98: C:\windows\hosts
Then download a new host file from this site (http://www.mvps.org/winhelp2002/hosts.txt).
Copy the whole text.
Then create a new txt file on your desktop and name it hosts without any extensions.
Then paste the text into it and store the file at the same place like mentioned above.
Best regards
Sandra
Team Spybot
Hello,
I am having exactly the same issue as the previous user, Spybot has located 15 Malware entries under Fraud.WindowsProtectionSuite and 3 security centre entries under Microsoft.Windows.RedirectedHosts. When I attempt to fix selected problems I get Access Denied error...
I have followed your instructions in deleting hosts file and storing new txt. file with info from the site above yet I am still getting access denied message.
Could you please advise where I can go from here?
Thanks.
spybotsandra
2010-09-22, 14:05
Hello,
Did you remove the extension txt from the file so that it is only named hosts and not hosts.txt?
Have you also deleted any host backup files in that folder?
Make sure all files are visible.
To enable the viewing of Hidden files follow these steps:
1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and shutdown My Computer.
10. Now your computer is configured to show all hidden files.
Or have a look at this page (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx) to see how to show hidden files and folders.
Best regards
Sandra
Team Spybot
Hello,
Did you remove the extension txt from the file so that it is only named hosts and not hosts.txt?
Have you also deleted any host backup files in that folder?
Make sure all files are visible.
To enable the viewing of Hidden files follow these steps:
1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and shutdown My Computer.
10. Now your computer is configured to show all hidden files.
Or have a look at this page (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx) to see how to show hidden files and folders.
Best regards
Sandra
Team Spybot
Thanks very much for this Sandra, I have followed instructions and appear to have resolved the problem - fingers crossed.
I appreciate the help.
John.
after running spybot for the first time i now have a radio screen picture about 4 cms wide and two cms high on the left side of my screen. i cant move it or remove it what is this.
that should be a wireless tower it is a wireless tower something like the old RKO tower and B next to it.
That sounds unusual. :)
Could you show me a screenshot?
http://www.take-a-screenshot.org/
And your screenshot might be too big to show me here,so you could use something like Imageshack to show it to me:
http://imageshack.us/
am at different house will put screenshot up tomorrow night. did take one but wasnt a member of this forum when i did it.
thanks for your interest.
http://imageshack.us/photo/my-images/407/funnypicturey.jpg/
on bootup today this is not on the screen. curious if anyone has seen it
That's not part of Spybot.
And when I searched I couldn't find a match for exactly what it might be.
Did you happen to install anything different right before you downloaded Spybot?Or,were you listening to a radio station,or anything.....?
no i didnt and i dont listen to radio on the computer except occasional horse race. but it has gone now was worried for a while maybe spybot got rid of it on a boot up. hadnt seen it before. thanks for taking an interest.
You're welcome. :)
It seems innocent enough,but if it shows up again,or things just don't seem right with your computer,please come let me know,and I'll do a little more digging on what it might be. :)