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AnnGross
2006-07-13, 02:49
Help - something has taken over my PC, I'm not exactly sure what it is. I tried a couple of different virus checkers/spyware before I found this website so I probably don't have logs for what was done yesterday. Today I followed the directions, here's my HJT log and Bit Defender anti-virus. (by the way, I cannot download anything from the net so this process has been tough I actually had to go to work, download HJT to a CD and bring it home)

Logfile of HijackThis v1.99.1
Scan saved at 6:51:59 PM, on 7/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\MsiExec.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2D089911-58DA-555B-F4ED-01D58A06BBEC} - C:\WINDOWS\System32\ynbclw.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {B0CF361C-F183-A80C-F838-FCEA199F23B1} - C:\WINDOWS\System32\yeve.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SMC] C:\SMC\SMC.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ÿ_zskynbkowxgcxoghaol50inkrwksz_] c:\windows\system32\_zskwrkni05loahgoxcgxwokbny.exe
O4 - HKLM\..\RunServices: [ÿ_zskynbkowxgcxoghaol50inkrwksz_] c:\windows\system32\_zskwrkni05loahgoxcgxwokbny.exe
O4 - HKLM\..\RunServices: [SystemTools] C:\WINDOWS\System32\testtestt.exe
O4 - HKCU\..\Run: [ÿ_zskynbkowxgcxoghaol50inkrwksz_] c:\windows\system32\_zskwrkni05loahgoxcgxwokbny.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135735077329
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135733909442
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.98/display/PopupSh.ocx
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.freedom.net/viruscenter/onlineviruscheck/cabs/cssweb.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O20 - AppInit_DLLs: C:\WINDOWS\System32\msdtc.dll C:\WINDOWS\System32\winlogon.dll C:\WINDOWS\System32\javaw.dll C:\WINDOWS\System32\tracert.dll
O20 - Winlogon Notify: artm_newreg - C:\Documents and Settings\All Users\Documents\Settings\artm_new.dll
O21 - SSODL: nagLSTFmNJw - {C87F4705-62D5-EDAF-80E4-4C1AADD5A654} - C:\WINDOWS\System32\dqbt.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

BitDefender Online Scanner
Scan report generated at: Wed, Jul 12, 2006 - 20:11:50
Scan path: A:\;C:\;D:\;E:\;
Statistics
Time
00:32:19
Files
90164
Folders
2103
Boot Sectors
3
Archives
1025
Packed Files
3375

Results
Identified Viruses
0
Infected Files
0
Suspect Files
0
Warnings
0
Disinfected
0
Deleted Files
0

Engines Info
Virus Definitions
407505
Engine build
AVCORE v1.0 (build 2310) (i386) (Apr 17 2006 16:24:38)
Scan plugins
13
Archive plugins
39
Unpack plugins
5
E-mail plugins
6
System plugins
1

Scan Settings
First Action
Disinfect
Second Action
Delete
Heuristics
Yes
Enable Warnings
Yes
Scanned Extensions
*;
Exclude Extensions

Scan Emails
Yes
Scan Archives
Yes
Scan Packed
Yes
Scan Files
Yes
Scan Boot
Yes
Scanned File
Status

No virus found.


Last night it found many viruses, but I didn't know to save the log. Also, I keep getting the Windows Installer popping up, I cancel it immediately. I have also started getting a message when I start windows that says "Your max registry size is too small. To ensure that Windows runs properly, increase your maximum registry size.

Any and all help is appreicated!

AnnGross
2006-07-13, 02:53
I should also mention that my PC is running incredibly slow. It was never that fast to begin with, now it's really bad. Also, my IE is messed up. I have no icons or anything at the top except the address bar but when I right click it says my standard buttons are displayed.

tashi
2006-07-17, 16:55
Hello and sorry for the wait.
If you are still in need of assistance please go here and post a link back to this topic to flag a helper.

If you have waited four days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

tashi
2006-07-23, 19:58
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.