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I can't delete a file that is infected with the dowloader virus. Please help.

kinneyfan

New member
I have tried everything to get rid of this downloader virus and nothing is working. It is in a .dll file and even in safe mode I can't delete it. I don't know what to do. I have Windows XP and just got infected today.
 
Hello kinneyfan,

Welcome to Safer Networking Forums :)

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Thanks,
tea
 
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