question for you

[bfde51]

I did a scan and at end of scan I get a processing error that is c:\programdata\aol\topspeed\3.0\server.lock now how do I fix It thankyou very much Ken

[tashi]

Hello bfde51,

Curious why you addressed your question to one of our Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) volunteers. Do you have an infected computer?

I did a scan and at end of scan I get a processing error that is c:\programdata\aol\topspeed\3.0\server.lock now how do I fix It thankyou very much Ken
Which scan is that please.

Best regards. :)

[bfde51]

I used Kaspersky Internet Securrity 2010 the reason I used that person is because his familiarity of this problem reading up on this site and its forum I hope you can help me to fix this problem Thankyou Ken

[tashi]

Hello bfde51,

Please see the FAQ to post a preliminary DDS log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start a new topic in Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and copy paste the log into it, an analyst will advise you as soon as available.

If DDS won't run please start a new thread anyway and make note of the situation.

Best regards.