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View Full Version : Manual Removal Guide for Fraud.ProtectionCenter



Friday
2010-06-09, 13:07
The following instructions have been created to help you to get rid of "Fraud.ProtectionCenter" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
malware
rogue

Description:
Fraud.ProtectionCenter claims to be an antispyware tool. When it is installed to the computer it finds a lot of harmless entries in order to frighten the user and make him buy a license to get the issue fixed.
Removal Instructions:

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "Protection Center" and pointing to "<$PROGRAMFILES>\Protection Center\cntprot.exe*".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$DESKTOP>\Protection Center Support.lnk".
The file at "<$DESKTOP>\Protection Center.lnk".
The file at "<$PROGRAMFILES>\Protection Center\about.ico".
The file at "<$PROGRAMFILES>\Protection Center\activate.ico".
The file at "<$PROGRAMFILES>\Protection Center\buy.ico".
The file at "<$PROGRAMFILES>\Protection Center\cnt.db".
The file at "<$PROGRAMFILES>\Protection Center\cnthook.dll".
The file at "<$PROGRAMFILES>\Protection Center\cntprot.exe".
The file at "<$PROGRAMFILES>\Protection Center\help.ico".
The file at "<$PROGRAMFILES>\Protection Center\scan.ico".
The file at "<$PROGRAMFILES>\Protection Center\settings.ico".
The file at "<$PROGRAMFILES>\Protection Center\splash.mp3".
The file at "<$PROGRAMFILES>\Protection Center\Uninstall.exe".
The file at "<$PROGRAMFILES>\Protection Center\update.ico".
The file at "<$PROGRAMFILES>\Protection Center\virus.mp3".
The file at "<$PROGRAMFILES>Protection Center\cntext.dll".
The file at "<$PROGRAMS>\Protection Center\About.lnk".
The file at "<$PROGRAMS>\Protection Center\Activate.lnk".
The file at "<$PROGRAMS>\Protection Center\Buy.lnk".
The file at "<$PROGRAMS>\Protection Center\Protection Center Support.lnk".
The file at "<$PROGRAMS>\Protection Center\Protection Center.lnk".
The file at "<$PROGRAMS>\Protection Center\Scan.lnk".
The file at "<$PROGRAMS>\Protection Center\Settings.lnk".
The file at "<$PROGRAMS>\Protection Center\Update.lnk".
The file at "<$QUICKLAUNCH>\Protection Center.lnk".
Make sure you set your file manager to display hidden and system files. If Fraud.ProtectionCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Protection Center".
The directory at "<$PROGRAMS>\Protection Center".
Make sure you set your file manager to display hidden and system files. If Fraud.ProtectionCenter uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "Protection Center" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Protection Center" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
If Fraud.ProtectionCenter uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.