Unknown infection, help much appreciated. [Archive]

View Full Version : Unknown infection, help much appreciated.

plooploo

2010-06-09, 23:06

Hello,

This is my mom and pop's computer, so I don't know the date or source of primary infection. Most likely it was a contaminated email (hotmail) attachment. The first symptom I noticed was a spam email from my dad's Hotmail account:

Dear:
looking for some crazy gifts for your family, For your friends and your customer, all products of company; main business watch, down, such as: ROLEX; Longines;Casio

etc etc.

The email has a website link listed as www . havewatch . com but I do not know the actual site it refers to, and is signed:

I hope you can enjoy it for shopping!
17/17/19/M

On further questioning my parents report that Internet Explorer crashes every time they try to exit the browser, for an unknown period of time (at least several months)

I believe my sister tried to run spybot S&D in an effort to fix the computer before alerting me. I disabled teatimer, ran ERUNT per forum instructions.

Here are the DDS logs:

DDS.txt---------
-----------------

DDS (Ver_10-03-17.01) - NTFSx86
Run by Mom & Dad at 14:47:17.15 on Wed 06/09/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.450 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Corel\Standby\Standby.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Mom & Dad\Local Settings\Temporary Internet Files\Content.IE5\3DFA7TPW\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Synapse BHO Class: {33414365-e6c7-460d-880a-a163bd69e84d} - c:\program files\fuji medical system\synapse\workstation\FujiFld.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [A00F8B3E426.exe] c:\docume~1\mom&da~1\locals~1\temp\_A00F8B3E426.exe
uRun: [PxDotNetLoader] "c:\program files\fidelity investments\fidelity active trader\system\ATPStartupAssistant.exe"
uRun: [Google Update] "c:\documents and settings\mom & dad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe
mRun: [Standby] "c:\program files\common files\corel\standby\Standby.exe" -START
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\mom&da~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utsout~1.lnk - c:\program files\utsw vpn\utsw vpn client\vpngui.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: aetna.com
Trusted Zone: caregate.net\www
Trusted Zone: fidelity.com\www
Trusted Zone: navimedix.com
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://pacs.caregate.net
DPF: {20722C4E-9050-45C8-8D1A-816C4A06AD90} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_6/PhotoCenter_ActiveX_Control.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D965D483-9F35-47D9-AF34-D448CACE97F7} - hxxps://slhaa.caregate.net/AccessANYware/AAInstall.ocx
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mom&da~1\applic~1\mozilla\firefox\profiles\agwlf72s.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\documents and settings\mom & dad\application data\mozilla\firefox\profiles\agwlf72s.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07061050.dll
FF - plugin: c:\documents and settings\mom & dad\local settings\application data\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np_IEGetPlugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-4 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100604.006\naveng.sys [2010-6-4 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100604.006\navex15.sys [2010-6-4 1347504]
R3 WlanUIB;NETGEAR 802.11b USB Driver;c:\windows\system32\drivers\MA111nd5.sys [2007-7-1 666624]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-7-13 280344]

=============== Created Last 30 ================

2010-06-08 20:44:50 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-06-08 20:44:50 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-06-02 02:05:19 0 d-----w- c:\windows\Cache
2010-05-25 21:55:11 69632 ----a-w- c:\windows\system32\CNAS0MMK.DLL
2010-05-25 21:54:58 94208 ----a-w- c:\windows\system32\CNCLSC34b.DLL
2010-05-25 21:54:58 502 ----a-w- c:\windows\system32\CNCMFP34.INI
2010-05-25 21:54:58 188416 ----a-w- c:\windows\system32\CNCLSU34b.DLL
2010-05-25 21:54:58 131072 ----a-w- c:\windows\system32\CNCLSD34b.DLL
2010-05-25 21:54:58 106496 ----a-w- c:\windows\system32\CNCLST34b.DLL
2010-05-25 21:54:58 102400 ----a-w- c:\windows\system32\CNCLSI34b.DLL
2010-05-25 21:54:57 86016 ----a-w- c:\windows\system32\CNCI4320.DLL
2010-05-25 21:54:57 53248 ----a-w- c:\windows\system32\CNCLSO34b.dll
2010-05-25 21:54:57 278528 ----a-w- c:\windows\system32\CNCC4320.DLL
2010-05-25 21:54:57 114688 ----a-w- c:\windows\system32\CNCL4320.DLL
2010-05-25 21:47:17 0 d--h--w- c:\windows\system32\CanonMF Uninstaller Information
2010-05-25 21:47:00 0 d--h--w- C:\CanonMF

==================== Find3M ====================

2010-05-14 15:15:09 2516 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2010-05-14 15:14:05 88 --sh--r- c:\docume~1\alluse~1\applic~1\078BF5114D.sys
2008-09-06 02:52:50 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090520080906\index.dat

============= FINISH: 14:47:51.90 ===============

Attach.txt------------
----------------------

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/1/2007 4:40:43 PM
System Uptime: 6/9/2010 2:41:14 PM (0 hours ago)

Motherboard: Dell Inc. | | 0WG864
Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz | Microprocessor | 1795/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 201.024 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Ethernet Controller
Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Service:

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA

==== System Restore Points ===================

RP1018: 3/12/2010 3:15:25 AM - System Checkpoint
RP1019: 3/13/2010 7:39:05 AM - System Checkpoint
RP1020: 3/14/2010 12:44:05 PM - System Checkpoint
RP1021: 3/15/2010 1:00:41 PM - System Checkpoint
RP1022: 3/16/2010 1:04:26 PM - System Checkpoint
RP1023: 3/17/2010 2:02:55 PM - System Checkpoint
RP1024: 3/18/2010 2:50:57 PM - System Checkpoint
RP1025: 3/19/2010 4:02:57 PM - System Checkpoint
RP1026: 3/20/2010 4:50:57 PM - System Checkpoint
RP1027: 3/21/2010 5:35:27 PM - System Checkpoint
RP1028: 3/22/2010 6:47:27 PM - System Checkpoint
RP1029: 3/23/2010 7:35:29 PM - System Checkpoint
RP1030: 3/24/2010 8:36:30 PM - System Checkpoint
RP1031: 3/25/2010 9:09:05 PM - System Checkpoint
RP1032: 3/26/2010 9:47:28 PM - System Checkpoint
RP1033: 3/27/2010 10:35:27 PM - System Checkpoint
RP1034: 3/28/2010 10:36:21 PM - System Checkpoint
RP1035: 3/29/2010 11:47:17 PM - System Checkpoint
RP1036: 3/31/2010 12:35:18 AM - System Checkpoint
RP1037: 4/1/2010 12:47:16 AM - System Checkpoint
RP1038: 4/1/2010 3:00:14 AM - Software Distribution Service 3.0
RP1039: 4/1/2010 7:17:50 AM - Installed Java(TM) 6 Update 19
RP1040: 4/2/2010 7:33:48 AM - System Checkpoint
RP1041: 4/3/2010 8:13:38 AM - System Checkpoint
RP1042: 4/4/2010 9:13:16 AM - System Checkpoint
RP1043: 4/5/2010 9:20:51 AM - System Checkpoint
RP1044: 4/6/2010 9:55:56 AM - System Checkpoint
RP1045: 4/7/2010 10:06:51 AM - System Checkpoint
RP1046: 4/8/2010 10:18:53 AM - System Checkpoint
RP1047: 4/9/2010 10:54:54 AM - System Checkpoint
RP1048: 4/10/2010 11:06:53 AM - System Checkpoint
RP1049: 4/11/2010 11:54:25 AM - System Checkpoint
RP1050: 4/12/2010 1:06:14 PM - System Checkpoint
RP1051: 4/13/2010 1:55:17 PM - System Checkpoint
RP1052: 4/14/2010 3:00:16 AM - Software Distribution Service 3.0
RP1053: 4/15/2010 3:35:52 AM - System Checkpoint
RP1054: 4/16/2010 4:23:52 AM - System Checkpoint
RP1055: 4/17/2010 5:35:52 AM - System Checkpoint
RP1056: 4/18/2010 6:19:24 AM - System Checkpoint
RP1057: 4/19/2010 6:24:04 AM - System Checkpoint
RP1058: 4/20/2010 6:36:05 AM - System Checkpoint
RP1059: 4/21/2010 7:30:03 AM - System Checkpoint
RP1060: 4/22/2010 7:40:54 AM - System Checkpoint
RP1061: 4/23/2010 8:18:59 AM - System Checkpoint
RP1062: 4/24/2010 9:03:37 AM - System Checkpoint
RP1063: 4/24/2010 11:47:35 AM - Installed DirectX
RP1064: 4/24/2010 12:03:13 PM - Installed Windows Media Format 9 Series Runtime Setup
RP1065: 4/24/2010 12:04:29 PM - Installed Windows Media Format Runtime
RP1066: 4/24/2010 12:05:12 PM - Installed Windows XP Wudf01000.
RP1067: 4/25/2010 3:00:21 AM - Software Distribution Service 3.0
RP1068: 4/26/2010 3:08:09 AM - System Checkpoint
RP1069: 4/27/2010 4:08:05 AM - System Checkpoint
RP1070: 4/28/2010 5:08:08 AM - System Checkpoint
RP1071: 4/29/2010 5:56:04 AM - System Checkpoint
RP1072: 4/30/2010 6:16:49 AM - System Checkpoint
RP1073: 5/1/2010 9:45:34 AM - System Checkpoint
RP1074: 5/2/2010 10:14:47 AM - System Checkpoint
RP1075: 5/3/2010 11:07:12 AM - System Checkpoint
RP1076: 5/4/2010 1:44:25 PM - System Checkpoint
RP1077: 5/5/2010 2:17:10 PM - System Checkpoint
RP1078: 5/6/2010 2:17:58 PM - System Checkpoint
RP1079: 5/7/2010 2:52:06 PM - System Checkpoint
RP1080: 5/8/2010 2:54:14 PM - System Checkpoint
RP1081: 5/9/2010 3:04:07 PM - System Checkpoint
RP1082: 5/10/2010 4:13:50 PM - System Checkpoint
RP1083: 5/11/2010 4:52:10 PM - System Checkpoint
RP1084: 5/12/2010 4:56:35 PM - System Checkpoint
RP1085: 5/13/2010 3:00:19 AM - Software Distribution Service 3.0
RP1086: 5/14/2010 4:04:08 AM - System Checkpoint
RP1087: 5/15/2010 4:52:07 AM - System Checkpoint
RP1088: 5/16/2010 6:04:10 AM - System Checkpoint
RP1089: 5/17/2010 7:38:44 AM - System Checkpoint
RP1090: 5/18/2010 8:03:45 AM - System Checkpoint
RP1091: 5/19/2010 9:03:44 AM - System Checkpoint
RP1092: 5/20/2010 10:03:43 AM - System Checkpoint
RP1093: 5/21/2010 10:51:46 AM - System Checkpoint
RP1094: 5/22/2010 11:03:43 AM - System Checkpoint
RP1095: 5/23/2010 11:03:47 AM - System Checkpoint
RP1096: 5/24/2010 12:03:49 PM - System Checkpoint
RP1097: 5/25/2010 1:03:49 PM - System Checkpoint
RP1098: 5/26/2010 3:00:15 AM - Software Distribution Service 3.0
RP1099: 5/27/2010 3:05:36 AM - System Checkpoint
RP1100: 5/28/2010 4:05:37 AM - System Checkpoint
RP1101: 5/29/2010 5:05:35 AM - System Checkpoint
RP1102: 5/30/2010 6:05:35 AM - System Checkpoint
RP1103: 5/31/2010 6:53:36 AM - System Checkpoint
RP1104: 6/1/2010 7:03:10 AM - System Checkpoint
RP1105: 6/2/2010 7:54:42 AM - System Checkpoint
RP1106: 6/3/2010 9:04:07 AM - System Checkpoint
RP1107: 6/4/2010 9:05:35 AM - System Checkpoint
RP1108: 6/5/2010 9:45:34 AM - System Checkpoint
RP1109: 6/6/2010 9:57:34 AM - System Checkpoint
RP1110: 6/7/2010 10:08:36 AM - System Checkpoint
RP1111: 6/8/2010 10:20:36 AM - System Checkpoint
RP1112: 6/8/2010 3:36:42 PM - Unsigned driver install

==== Installed Programs ======================

accessANYware
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 9.3.2
Adobe SVG Viewer 3.0
ATT-AACE
Canon CanoScan Toolbox 4.1
Canon MF Toolbox 4.9.1.1.mf07
Canon MF4320-4350
Chinese Simplified Fonts Support For Adobe Reader 9
Citrix ICA Web Client
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Contents
Corel PaintShop Photo Pro X3
DeviceIO
DivX Content Uploader
DivX Web Player
ERUNT 1.1j
Fidelity Active Trader Pro®
Foxit PDF Editor
getPlus(R) Download Manager for Corel
getPlus(R) for Adobe
getPlus(R)_ocx
Google Chrome
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
ICA
Image Resizer Powertoy for Windows XP
IPM_PSP_Pro
Java 2 Runtime Environment, SE v1.4.2_06
Java Auto Updater
Java(TM) 6 Update 19
Java(TM) 6 Update 7
Korean Fonts Support For Adobe Reader 9
LaserJet 1020 series
LiveUpdate 2.6 (Symantec Corporation)
Logitech Legacy USB Camera Driver Package
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech Updater
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows Script 5.7
MLE
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.15)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
OrderReminder HP LaserJet 1020
Oxygen XML Editor 10.0
PDF Password Remover v3.0
Peggle Extreme
PowerDVD
PSPH10Pro
PSPPContent
PSPPRO_DCRAW
PureHD
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Setup
Share
SigmaTel Audio
Skype™ 3.8
Spybot - Search & Destroy
Steam
Symantec AntiVirus
Synapse Workstation
Team Fortress 2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIO
VPN Client
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Presentation Foundation
Windows XP Service Pack 3
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0
Xvid 1.1.2 final uninstall
Yahoo! Install Manager

==== End Of File ===========================

Thank you very much for your help. If you think that any web-based passwords have been compromised (keycatcher?) please let me know. Also, is the infected hotmail account ever safe to use again? I did not think malware could be installed without downloading/running attachments from web-based clients, but will follow your advice strictly. Thank you very very very much!

Blade81

2010-06-14, 19:46

Hi,

Hotmail account password should be changed to stronger one via other, non infected system.

Please download Malwarebytes' Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Please post contents of that file & fresh dds log in your next reply.

plooploo

2010-06-18, 23:10

Thank you very, very much for your help!

Malwarebytes Log:
------------------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4213

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/18/2010 3:05:45 PM
mbam-log-2010-06-18 (15-05-45).txt

Scan type: Full scan (C:\|)
Objects scanned: 230516
Time elapsed: 1 hour(s), 16 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f8b3e426.exe (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

DDS Logs:
----------

DDS (Ver_10-03-17.01) - NTFSx86
Run by Mom & Dad at 15:08:47.76 on Fri 06/18/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.446 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Mom & Dad\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Synapse BHO Class: {33414365-e6c7-460d-880a-a163bd69e84d} - c:\program files\fuji medical system\synapse\workstation\FujiFld.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PxDotNetLoader] "c:\program files\fidelity investments\fidelity active trader\system\ATPStartupAssistant.exe"
uRun: [Google Update] "c:\documents and settings\mom & dad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10e.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe
mRun: [Standby] "c:\program files\common files\corel\standby\Standby.exe" -START
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\mom&da~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utsout~1.lnk - c:\program files\utsw vpn\utsw vpn client\vpngui.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: aetna.com
Trusted Zone: caregate.net\www
Trusted Zone: fidelity.com\www
Trusted Zone: navimedix.com
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://pacs.caregate.net
DPF: {20722C4E-9050-45C8-8D1A-816C4A06AD90} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_6/PhotoCenter_ActiveX_Control.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D965D483-9F35-47D9-AF34-D448CACE97F7} - hxxps://slhaa.caregate.net/AccessANYware/AAInstall.ocx
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mom&da~1\applic~1\mozilla\firefox\profiles\agwlf72s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\documents and settings\mom & dad\application data\mozilla\firefox\profiles\agwlf72s.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07061050.dll
FF - plugin: c:\documents and settings\mom & dad\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np_IEGetPlugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-4 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100611.003\naveng.sys [2010-6-11 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100611.003\navex15.sys [2010-6-11 1347504]
R3 WlanUIB;NETGEAR 802.11b USB Driver;c:\windows\system32\drivers\MA111nd5.sys [2007-7-1 666624]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-7-13 280344]

=============== Created Last 30 ================

2010-06-18 18:47:13 0 d-----w- c:\docume~1\mom&da~1\applic~1\Malwarebytes
2010-06-18 18:47:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-18 18:47:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-18 18:47:05 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-18 18:47:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-11 01:41:38 0 d-sh--w- c:\documents and settings\mom & dad\IECompatCache
2010-06-11 01:41:23 0 d-sh--w- c:\documents and settings\mom & dad\PrivacIE
2010-06-11 01:39:01 0 d-sh--w- c:\documents and settings\mom & dad\IETldCache
2010-06-11 01:36:38 0 d-----w- c:\windows\ie8updates
2010-06-11 01:33:30 0 dc-h--w- c:\windows\ie8
2010-06-11 01:30:01 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-06-11 01:30:00 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 01:29:59 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-11 01:28:33 41984 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-06-08 20:44:50 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-06-08 20:44:50 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-06-02 02:05:19 0 d-----w- c:\windows\Cache
2010-05-25 21:55:11 69632 ----a-w- c:\windows\system32\CNAS0MMK.DLL
2010-05-25 21:54:58 94208 ----a-w- c:\windows\system32\CNCLSC34b.DLL
2010-05-25 21:54:58 502 ----a-w- c:\windows\system32\CNCMFP34.INI
2010-05-25 21:54:58 188416 ----a-w- c:\windows\system32\CNCLSU34b.DLL
2010-05-25 21:54:58 131072 ----a-w- c:\windows\system32\CNCLSD34b.DLL
2010-05-25 21:54:58 106496 ----a-w- c:\windows\system32\CNCLST34b.DLL
2010-05-25 21:54:58 102400 ----a-w- c:\windows\system32\CNCLSI34b.DLL
2010-05-25 21:54:57 86016 ----a-w- c:\windows\system32\CNCI4320.DLL
2010-05-25 21:54:57 53248 ----a-w- c:\windows\system32\CNCLSO34b.dll
2010-05-25 21:54:57 278528 ----a-w- c:\windows\system32\CNCC4320.DLL
2010-05-25 21:54:57 114688 ----a-w- c:\windows\system32\CNCL4320.DLL
2010-05-25 21:47:17 0 d--h--w- c:\windows\system32\CanonMF Uninstaller Information
2010-05-25 21:47:00 0 d--h--w- C:\CanonMF

==================== Find3M ====================

2010-05-14 15:15:09 2516 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2010-05-14 15:14:05 88 --sh--r- c:\docume~1\alluse~1\applic~1\078BF5114D.sys
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2008-09-06 02:52:50 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090520080906\index.dat

============= FINISH: 15:09:17.96 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/1/2007 4:40:43 PM
System Uptime: 6/12/2010 3:25:15 AM (156 hours ago)

Motherboard: Dell Inc. | | 0WG864
Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz | Microprocessor | 1795/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 199.666 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Ethernet Controller
Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Service:

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA

==== System Restore Points ===================

RP1026: 3/20/2010 4:50:57 PM - System Checkpoint
RP1027: 3/21/2010 5:35:27 PM - System Checkpoint
RP1028: 3/22/2010 6:47:27 PM - System Checkpoint
RP1029: 3/23/2010 7:35:29 PM - System Checkpoint
RP1030: 3/24/2010 8:36:30 PM - System Checkpoint
RP1031: 3/25/2010 9:09:05 PM - System Checkpoint
RP1032: 3/26/2010 9:47:28 PM - System Checkpoint
RP1033: 3/27/2010 10:35:27 PM - System Checkpoint
RP1034: 3/28/2010 10:36:21 PM - System Checkpoint
RP1035: 3/29/2010 11:47:17 PM - System Checkpoint
RP1036: 3/31/2010 12:35:18 AM - System Checkpoint
RP1037: 4/1/2010 12:47:16 AM - System Checkpoint
RP1038: 4/1/2010 3:00:14 AM - Software Distribution Service 3.0
RP1039: 4/1/2010 7:17:50 AM - Installed Java(TM) 6 Update 19
RP1040: 4/2/2010 7:33:48 AM - System Checkpoint
RP1041: 4/3/2010 8:13:38 AM - System Checkpoint
RP1042: 4/4/2010 9:13:16 AM - System Checkpoint
RP1043: 4/5/2010 9:20:51 AM - System Checkpoint
RP1044: 4/6/2010 9:55:56 AM - System Checkpoint
RP1045: 4/7/2010 10:06:51 AM - System Checkpoint
RP1046: 4/8/2010 10:18:53 AM - System Checkpoint
RP1047: 4/9/2010 10:54:54 AM - System Checkpoint
RP1048: 4/10/2010 11:06:53 AM - System Checkpoint
RP1049: 4/11/2010 11:54:25 AM - System Checkpoint
RP1050: 4/12/2010 1:06:14 PM - System Checkpoint
RP1051: 4/13/2010 1:55:17 PM - System Checkpoint
RP1052: 4/14/2010 3:00:16 AM - Software Distribution Service 3.0
RP1053: 4/15/2010 3:35:52 AM - System Checkpoint
RP1054: 4/16/2010 4:23:52 AM - System Checkpoint
RP1055: 4/17/2010 5:35:52 AM - System Checkpoint
RP1056: 4/18/2010 6:19:24 AM - System Checkpoint
RP1057: 4/19/2010 6:24:04 AM - System Checkpoint
RP1058: 4/20/2010 6:36:05 AM - System Checkpoint
RP1059: 4/21/2010 7:30:03 AM - System Checkpoint
RP1060: 4/22/2010 7:40:54 AM - System Checkpoint
RP1061: 4/23/2010 8:18:59 AM - System Checkpoint
RP1062: 4/24/2010 9:03:37 AM - System Checkpoint
RP1063: 4/24/2010 11:47:35 AM - Installed DirectX
RP1064: 4/24/2010 12:03:13 PM - Installed Windows Media Format 9 Series Runtime Setup
RP1065: 4/24/2010 12:04:29 PM - Installed Windows Media Format Runtime
RP1066: 4/24/2010 12:05:12 PM - Installed Windows XP Wudf01000.
RP1067: 4/25/2010 3:00:21 AM - Software Distribution Service 3.0
RP1068: 4/26/2010 3:08:09 AM - System Checkpoint
RP1069: 4/27/2010 4:08:05 AM - System Checkpoint
RP1070: 4/28/2010 5:08:08 AM - System Checkpoint
RP1071: 4/29/2010 5:56:04 AM - System Checkpoint
RP1072: 4/30/2010 6:16:49 AM - System Checkpoint
RP1073: 5/1/2010 9:45:34 AM - System Checkpoint
RP1074: 5/2/2010 10:14:47 AM - System Checkpoint
RP1075: 5/3/2010 11:07:12 AM - System Checkpoint
RP1076: 5/4/2010 1:44:25 PM - System Checkpoint
RP1077: 5/5/2010 2:17:10 PM - System Checkpoint
RP1078: 5/6/2010 2:17:58 PM - System Checkpoint
RP1079: 5/7/2010 2:52:06 PM - System Checkpoint
RP1080: 5/8/2010 2:54:14 PM - System Checkpoint
RP1081: 5/9/2010 3:04:07 PM - System Checkpoint
RP1082: 5/10/2010 4:13:50 PM - System Checkpoint
RP1083: 5/11/2010 4:52:10 PM - System Checkpoint
RP1084: 5/12/2010 4:56:35 PM - System Checkpoint
RP1085: 5/13/2010 3:00:19 AM - Software Distribution Service 3.0
RP1086: 5/14/2010 4:04:08 AM - System Checkpoint
RP1087: 5/15/2010 4:52:07 AM - System Checkpoint
RP1088: 5/16/2010 6:04:10 AM - System Checkpoint
RP1089: 5/17/2010 7:38:44 AM - System Checkpoint
RP1090: 5/18/2010 8:03:45 AM - System Checkpoint
RP1091: 5/19/2010 9:03:44 AM - System Checkpoint
RP1092: 5/20/2010 10:03:43 AM - System Checkpoint
RP1093: 5/21/2010 10:51:46 AM - System Checkpoint
RP1094: 5/22/2010 11:03:43 AM - System Checkpoint
RP1095: 5/23/2010 11:03:47 AM - System Checkpoint
RP1096: 5/24/2010 12:03:49 PM - System Checkpoint
RP1097: 5/25/2010 1:03:49 PM - System Checkpoint
RP1098: 5/26/2010 3:00:15 AM - Software Distribution Service 3.0
RP1099: 5/27/2010 3:05:36 AM - System Checkpoint
RP1100: 5/28/2010 4:05:37 AM - System Checkpoint
RP1101: 5/29/2010 5:05:35 AM - System Checkpoint
RP1102: 5/30/2010 6:05:35 AM - System Checkpoint
RP1103: 5/31/2010 6:53:36 AM - System Checkpoint
RP1104: 6/1/2010 7:03:10 AM - System Checkpoint
RP1105: 6/2/2010 7:54:42 AM - System Checkpoint
RP1106: 6/3/2010 9:04:07 AM - System Checkpoint
RP1107: 6/4/2010 9:05:35 AM - System Checkpoint
RP1108: 6/5/2010 9:45:34 AM - System Checkpoint
RP1109: 6/6/2010 9:57:34 AM - System Checkpoint
RP1110: 6/7/2010 10:08:36 AM - System Checkpoint
RP1111: 6/8/2010 10:20:36 AM - System Checkpoint
RP1112: 6/8/2010 3:36:42 PM - Unsigned driver install
RP1113: 6/9/2010 5:37:31 PM - System Checkpoint
RP1114: 6/10/2010 7:02:10 PM - System Checkpoint
RP1115: 6/10/2010 8:30:08 PM - Software Distribution Service 3.0
RP1116: 6/10/2010 8:34:43 PM - Installed Windows Internet Explorer 8.
RP1117: 6/10/2010 8:35:41 PM - Software Distribution Service 3.0
RP1118: 6/11/2010 9:15:37 PM - System Checkpoint
RP1119: 6/12/2010 3:00:14 AM - Software Distribution Service 3.0
RP1120: 6/13/2010 3:41:57 AM - System Checkpoint
RP1121: 6/14/2010 3:47:30 AM - System Checkpoint
RP1122: 6/15/2010 4:47:30 AM - System Checkpoint
RP1123: 6/16/2010 5:35:30 AM - System Checkpoint
RP1124: 6/17/2010 6:59:31 AM - System Checkpoint
RP1125: 6/18/2010 7:10:39 AM - System Checkpoint

==== Installed Programs ======================

accessANYware
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 9.3.2
Adobe SVG Viewer 3.0
ATT-AACE
Canon CanoScan Toolbox 4.1
Canon MF Toolbox 4.9.1.1.mf07
Canon MF4320-4350
Chinese Simplified Fonts Support For Adobe Reader 9
Citrix ICA Web Client
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Contents
Corel PaintShop Photo Pro X3
DeviceIO
DivX Content Uploader
DivX Web Player
ERUNT 1.1j
Fidelity Active Trader Pro®
Foxit PDF Editor
getPlus(R) Download Manager for Corel
getPlus(R) for Adobe
getPlus(R)_ocx
Google Chrome
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
ICA
Image Resizer Powertoy for Windows XP
IPM_PSP_Pro
Java 2 Runtime Environment, SE v1.4.2_06
Java Auto Updater
Java(TM) 6 Update 19
Java(TM) 6 Update 7
Korean Fonts Support For Adobe Reader 9
LaserJet 1020 series
LiveUpdate 2.6 (Symantec Corporation)
Logitech Legacy USB Camera Driver Package
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech Updater
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows Script 5.7
MLE
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
OrderReminder HP LaserJet 1020
Oxygen XML Editor 10.0
PDF Password Remover v3.0
Peggle Extreme
PowerDVD
PSPH10Pro
PSPPContent
PSPPRO_DCRAW
PureHD
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Setup
Share
SigmaTel Audio
Skype™ 3.8
Spybot - Search & Destroy
Steam
Symantec AntiVirus
Synapse Workstation
Team Fortress 2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIO
VPN Client
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Presentation Foundation
Windows XP Service Pack 3
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0
Xvid 1.1.2 final uninstall
Yahoo! Install Manager

==== End Of File ===========================

Blade81

2010-06-19, 10:25

Hi again,

Uninstall vulnerable Flash versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 20 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).

Post back its report & a fresh dds.txt log. Does the spam (or some other) issue still exist?

plooploo

2010-06-20, 20:53

I have no continued symptoms of infection. Thanks again for your invaluable help!

Kapersky
-----------

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, June 20, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, June 19, 2010 21:26:08
Records in database: 4298129
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 113006
Threats found: 1
Infected objects found: 2
Suspicious objects found: 0
Scan duration: 03:23:42

File name / Threat / Threats count
C:\Documents and Settings\Mom & Dad\My Documents\Downloads\PDF.Password.Remover.v3.0.WinALL-CHiCNCREAM\pwdremover.exe Infected: not-a-virus:PSWTool.Win32.PdfCracker.ae 1
C:\Program Files\PDF Password Remover v3.0\pdfdecrypt.exe Infected: not-a-virus:PSWTool.Win32.PdfCracker.ae 1

Selected area has been scanned.

DDS
-----

DDS (Ver_10-03-17.01) - NTFSx86
Run by Mom & Dad at 12:51:37.25 on Sun 06/20/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.437 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Mom & Dad\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Synapse BHO Class: {33414365-e6c7-460d-880a-a163bd69e84d} - c:\program files\fuji medical system\synapse\workstation\FujiFld.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PxDotNetLoader] "c:\program files\fidelity investments\fidelity active trader\system\ATPStartupAssistant.exe"
uRun: [Google Update] "c:\documents and settings\mom & dad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe
mRun: [Standby] "c:\program files\common files\corel\standby\Standby.exe" -START
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\mom&da~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utsout~1.lnk - c:\program files\utsw vpn\utsw vpn client\vpngui.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: aetna.com
Trusted Zone: caregate.net\www
Trusted Zone: fidelity.com\www
Trusted Zone: navimedix.com
DPF: {1FBD11EF-1260-11D1-87A7-444553540001} - hxxps://pacs.caregate.net
DPF: {20722C4E-9050-45C8-8D1A-816C4A06AD90} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_6/PhotoCenter_ActiveX_Control.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D965D483-9F35-47D9-AF34-D448CACE97F7} - hxxps://slhaa.caregate.net/AccessANYware/AAInstall.ocx
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mom&da~1\applic~1\mozilla\firefox\profiles\agwlf72s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\documents and settings\mom & dad\application data\mozilla\firefox\profiles\agwlf72s.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07061050.dll
FF - plugin: c:\documents and settings\mom & dad\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np_IEGetPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-4 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100617.003\naveng.sys [2010-6-18 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100617.003\navex15.sys [2010-6-18 1347504]
R3 WlanUIB;NETGEAR 802.11b USB Driver;c:\windows\system32\drivers\MA111nd5.sys [2007-7-1 666624]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-7-13 280344]

=============== Created Last 30 ================

2010-06-19 17:46:58 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-06-19 17:46:58 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-19 17:38:12 0 d-----w- c:\windows\system32\appmgmt
2010-06-18 18:47:13 0 d-----w- c:\docume~1\mom&da~1\applic~1\Malwarebytes
2010-06-18 18:47:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-18 18:47:06 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-18 18:47:05 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-18 18:47:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-11 01:41:38 0 d-sh--w- c:\documents and settings\mom & dad\IECompatCache
2010-06-11 01:41:23 0 d-sh--w- c:\documents and settings\mom & dad\PrivacIE
2010-06-11 01:39:01 0 d-sh--w- c:\documents and settings\mom & dad\IETldCache
2010-06-11 01:36:38 0 d-----w- c:\windows\ie8updates
2010-06-11 01:33:30 0 dc-h--w- c:\windows\ie8
2010-06-11 01:30:01 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-06-11 01:30:00 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 01:29:59 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-11 01:28:33 41984 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-06-08 20:44:50 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-06-08 20:44:50 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-06-02 02:05:19 0 d-----w- c:\windows\Cache
2010-05-25 21:55:11 69632 ----a-w- c:\windows\system32\CNAS0MMK.DLL
2010-05-25 21:54:58 94208 ----a-w- c:\windows\system32\CNCLSC34b.DLL
2010-05-25 21:54:58 502 ----a-w- c:\windows\system32\CNCMFP34.INI
2010-05-25 21:54:58 188416 ----a-w- c:\windows\system32\CNCLSU34b.DLL
2010-05-25 21:54:58 131072 ----a-w- c:\windows\system32\CNCLSD34b.DLL
2010-05-25 21:54:58 106496 ----a-w- c:\windows\system32\CNCLST34b.DLL
2010-05-25 21:54:58 102400 ----a-w- c:\windows\system32\CNCLSI34b.DLL
2010-05-25 21:54:57 86016 ----a-w- c:\windows\system32\CNCI4320.DLL
2010-05-25 21:54:57 53248 ----a-w- c:\windows\system32\CNCLSO34b.dll
2010-05-25 21:54:57 278528 ----a-w- c:\windows\system32\CNCC4320.DLL
2010-05-25 21:54:57 114688 ----a-w- c:\windows\system32\CNCL4320.DLL
2010-05-25 21:47:17 0 d--h--w- c:\windows\system32\CanonMF Uninstaller Information
2010-05-25 21:47:00 0 d--h--w- C:\CanonMF

==================== Find3M ====================

2010-05-14 15:15:09 2516 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2010-05-14 15:14:05 88 --sh--r- c:\docume~1\alluse~1\applic~1\078BF5114D.sys
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2008-09-06 02:52:50 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090520080906\index.dat

============= FINISH: 12:52:29.34 ===============

DDS (Attach.txt)
--------------------

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/1/2007 4:40:43 PM
System Uptime: 6/19/2010 12:41:44 PM (24 hours ago)

Motherboard: Dell Inc. | | 0WG864
Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz | Microprocessor | 1795/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 198.757 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Ethernet Controller
Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_01DD1028&REV_02\3&172E68DD&0&C8
Service:

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA

==== System Restore Points ===================

RP1028: 3/22/2010 6:47:27 PM - System Checkpoint
RP1029: 3/23/2010 7:35:29 PM - System Checkpoint
RP1030: 3/24/2010 8:36:30 PM - System Checkpoint
RP1031: 3/25/2010 9:09:05 PM - System Checkpoint
RP1032: 3/26/2010 9:47:28 PM - System Checkpoint
RP1033: 3/27/2010 10:35:27 PM - System Checkpoint
RP1034: 3/28/2010 10:36:21 PM - System Checkpoint
RP1035: 3/29/2010 11:47:17 PM - System Checkpoint
RP1036: 3/31/2010 12:35:18 AM - System Checkpoint
RP1037: 4/1/2010 12:47:16 AM - System Checkpoint
RP1038: 4/1/2010 3:00:14 AM - Software Distribution Service 3.0
RP1039: 4/1/2010 7:17:50 AM - Installed Java(TM) 6 Update 19
RP1040: 4/2/2010 7:33:48 AM - System Checkpoint
RP1041: 4/3/2010 8:13:38 AM - System Checkpoint
RP1042: 4/4/2010 9:13:16 AM - System Checkpoint
RP1043: 4/5/2010 9:20:51 AM - System Checkpoint
RP1044: 4/6/2010 9:55:56 AM - System Checkpoint
RP1045: 4/7/2010 10:06:51 AM - System Checkpoint
RP1046: 4/8/2010 10:18:53 AM - System Checkpoint
RP1047: 4/9/2010 10:54:54 AM - System Checkpoint
RP1048: 4/10/2010 11:06:53 AM - System Checkpoint
RP1049: 4/11/2010 11:54:25 AM - System Checkpoint
RP1050: 4/12/2010 1:06:14 PM - System Checkpoint
RP1051: 4/13/2010 1:55:17 PM - System Checkpoint
RP1052: 4/14/2010 3:00:16 AM - Software Distribution Service 3.0
RP1053: 4/15/2010 3:35:52 AM - System Checkpoint
RP1054: 4/16/2010 4:23:52 AM - System Checkpoint
RP1055: 4/17/2010 5:35:52 AM - System Checkpoint
RP1056: 4/18/2010 6:19:24 AM - System Checkpoint
RP1057: 4/19/2010 6:24:04 AM - System Checkpoint
RP1058: 4/20/2010 6:36:05 AM - System Checkpoint
RP1059: 4/21/2010 7:30:03 AM - System Checkpoint
RP1060: 4/22/2010 7:40:54 AM - System Checkpoint
RP1061: 4/23/2010 8:18:59 AM - System Checkpoint
RP1062: 4/24/2010 9:03:37 AM - System Checkpoint
RP1063: 4/24/2010 11:47:35 AM - Installed DirectX
RP1064: 4/24/2010 12:03:13 PM - Installed Windows Media Format 9 Series Runtime Setup
RP1065: 4/24/2010 12:04:29 PM - Installed Windows Media Format Runtime
RP1066: 4/24/2010 12:05:12 PM - Installed Windows XP Wudf01000.
RP1067: 4/25/2010 3:00:21 AM - Software Distribution Service 3.0
RP1068: 4/26/2010 3:08:09 AM - System Checkpoint
RP1069: 4/27/2010 4:08:05 AM - System Checkpoint
RP1070: 4/28/2010 5:08:08 AM - System Checkpoint
RP1071: 4/29/2010 5:56:04 AM - System Checkpoint
RP1072: 4/30/2010 6:16:49 AM - System Checkpoint
RP1073: 5/1/2010 9:45:34 AM - System Checkpoint
RP1074: 5/2/2010 10:14:47 AM - System Checkpoint
RP1075: 5/3/2010 11:07:12 AM - System Checkpoint
RP1076: 5/4/2010 1:44:25 PM - System Checkpoint
RP1077: 5/5/2010 2:17:10 PM - System Checkpoint
RP1078: 5/6/2010 2:17:58 PM - System Checkpoint
RP1079: 5/7/2010 2:52:06 PM - System Checkpoint
RP1080: 5/8/2010 2:54:14 PM - System Checkpoint
RP1081: 5/9/2010 3:04:07 PM - System Checkpoint
RP1082: 5/10/2010 4:13:50 PM - System Checkpoint
RP1083: 5/11/2010 4:52:10 PM - System Checkpoint
RP1084: 5/12/2010 4:56:35 PM - System Checkpoint
RP1085: 5/13/2010 3:00:19 AM - Software Distribution Service 3.0
RP1086: 5/14/2010 4:04:08 AM - System Checkpoint
RP1087: 5/15/2010 4:52:07 AM - System Checkpoint
RP1088: 5/16/2010 6:04:10 AM - System Checkpoint
RP1089: 5/17/2010 7:38:44 AM - System Checkpoint
RP1090: 5/18/2010 8:03:45 AM - System Checkpoint
RP1091: 5/19/2010 9:03:44 AM - System Checkpoint
RP1092: 5/20/2010 10:03:43 AM - System Checkpoint
RP1093: 5/21/2010 10:51:46 AM - System Checkpoint
RP1094: 5/22/2010 11:03:43 AM - System Checkpoint
RP1095: 5/23/2010 11:03:47 AM - System Checkpoint
RP1096: 5/24/2010 12:03:49 PM - System Checkpoint
RP1097: 5/25/2010 1:03:49 PM - System Checkpoint
RP1098: 5/26/2010 3:00:15 AM - Software Distribution Service 3.0
RP1099: 5/27/2010 3:05:36 AM - System Checkpoint
RP1100: 5/28/2010 4:05:37 AM - System Checkpoint
RP1101: 5/29/2010 5:05:35 AM - System Checkpoint
RP1102: 5/30/2010 6:05:35 AM - System Checkpoint
RP1103: 5/31/2010 6:53:36 AM - System Checkpoint
RP1104: 6/1/2010 7:03:10 AM - System Checkpoint
RP1105: 6/2/2010 7:54:42 AM - System Checkpoint
RP1106: 6/3/2010 9:04:07 AM - System Checkpoint
RP1107: 6/4/2010 9:05:35 AM - System Checkpoint
RP1108: 6/5/2010 9:45:34 AM - System Checkpoint
RP1109: 6/6/2010 9:57:34 AM - System Checkpoint
RP1110: 6/7/2010 10:08:36 AM - System Checkpoint
RP1111: 6/8/2010 10:20:36 AM - System Checkpoint
RP1112: 6/8/2010 3:36:42 PM - Unsigned driver install
RP1113: 6/9/2010 5:37:31 PM - System Checkpoint
RP1114: 6/10/2010 7:02:10 PM - System Checkpoint
RP1115: 6/10/2010 8:30:08 PM - Software Distribution Service 3.0
RP1116: 6/10/2010 8:34:43 PM - Installed Windows Internet Explorer 8.
RP1117: 6/10/2010 8:35:41 PM - Software Distribution Service 3.0
RP1118: 6/11/2010 9:15:37 PM - System Checkpoint
RP1119: 6/12/2010 3:00:14 AM - Software Distribution Service 3.0
RP1120: 6/13/2010 3:41:57 AM - System Checkpoint
RP1121: 6/14/2010 3:47:30 AM - System Checkpoint
RP1122: 6/15/2010 4:47:30 AM - System Checkpoint
RP1123: 6/16/2010 5:35:30 AM - System Checkpoint
RP1124: 6/17/2010 6:59:31 AM - System Checkpoint
RP1125: 6/18/2010 7:10:39 AM - System Checkpoint
RP1126: 6/19/2010 7:36:36 AM - System Checkpoint
RP1127: 6/19/2010 12:37:19 PM - Removed Java 2 Runtime Environment, SE v1.4.2_06
RP1128: 6/19/2010 12:38:35 PM - Removed Java(TM) 6 Update 12
RP1129: 6/19/2010 12:39:21 PM - Removed Java(TM) 6 Update 7
RP1130: 6/19/2010 12:46:31 PM - Installed Java(TM) 6 Update 20

==== Installed Programs ======================

accessANYware
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.2
Adobe SVG Viewer 3.0
ATT-AACE
Canon CanoScan Toolbox 4.1
Canon MF Toolbox 4.9.1.1.mf07
Canon MF4320-4350
Chinese Simplified Fonts Support For Adobe Reader 9
Citrix ICA Web Client
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Contents
Corel PaintShop Photo Pro X3
DeviceIO
DivX Content Uploader
DivX Web Player
ERUNT 1.1j
Fidelity Active Trader Pro®
Foxit PDF Editor
getPlus(R) Download Manager for Corel
getPlus(R) for Adobe
getPlus(R)_ocx
Google Chrome
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
ICA
Image Resizer Powertoy for Windows XP
IPM_PSP_Pro
Java Auto Updater
Java(TM) 6 Update 20
Korean Fonts Support For Adobe Reader 9
LaserJet 1020 series
LiveUpdate 2.6 (Symantec Corporation)
Logitech Legacy USB Camera Driver Package
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech Updater
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows Script 5.7
MLE
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
OrderReminder HP LaserJet 1020
Oxygen XML Editor 10.0
PDF Password Remover v3.0
Peggle Extreme
PowerDVD
PSPH10Pro
PSPPContent
PSPPRO_DCRAW
PureHD
QuickTime
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Setup
Share
SigmaTel Audio
Skype™ 3.8
Spybot - Search & Destroy
Steam
Symantec AntiVirus
Synapse Workstation
Team Fortress 2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB982632)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIO
VPN Client
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Presentation Foundation
Windows XP Service Pack 3
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0
Xvid 1.1.2 final uninstall
Yahoo! Install Manager

==== Event Viewer Messages From Past Week ========

6/19/2010 9:01:26 AM, error: Cdrom [11] - The driver detected a controller error on \Device\CdRom1.

==== End Of File ===========================

Blade81

2010-06-20, 21:24

Hi,

Delete those Kaspersky findings.

If there're no other issues left then please follow the final steps below.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis

Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Run Secunia vulnerability check here (http://secunia.com/vulnerability_scanning/online/) and fix its findings.

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

plooploo

2010-06-21, 06:39

I followed all your instructions and so far so good. Thanks for all your help, I and everyone else who uses this forum really really appreciate it!

I learned some new tricks to keep my other computers clean as well. I restarted TeaTimer and updated and immunized Spybot as well. If there's anything I missed, let me know. Otherwise, I'll stop taking up your time so you can help more people!

Blade81

2010-06-21, 07:52

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.