PDA

View Full Version : Spybot v1.4 Keeps Crashing



cthoppe
2006-07-14, 18:22
Does anyone know how to fix this problem?

SPYBOTSD caused an invalid page fault in module KERNEL32.DLL at 018f::bff7289d.

cthoppe
2006-07-14, 19:09
Does anyone know how to fix this problem?

SPYBOTSD caused an invalid page fault in module KERNEL32.DLL at 018f::bff7289d.
Removed.

???????

tashi
2006-07-14, 20:59
I removed the email address from your signature for your own security against spambots and also moved your topic from the beta forum to Spybot-S&D.

md usa spybot fan
2006-07-14, 22:09
tashi:


I removed the email address from your signature for your own security against spambots and also moved your topic from the beta forum to Spybot-S&D.
And also reduced the font size on both of cthoppe (http://forums.spybot.info/member.php?u=9213)'s posts.

Thank you!!!

noel-pr7
2006-07-19, 23:05
Does anyone know how to fix this problem?

SPYBOTSD caused an invalid page fault in module KERNEL32.DLL at 018f::bff7289d.




first of all, cthoppe, can you tell us what version of Windows you were using when this happened?

Tom.K
2006-07-25, 19:33
first of all, cthoppe, can you tell us what version of Windows you were using when this happened?

Windows 95Spybot-S&D 1.4 is not runnning on Windows 95. The next version will again be fully compatible. Please use Spybot-S&D 1.3; Winsock update necessary - details (http://www.safer-networking.org/en/faq/11.html)Windows 98Fully functionalWindows MEFully functionalWindows NTSome functions need administrator rightsWindows 2000Some functions need administrator rightsWindows XPSome functions need administrator rights
(XP accounts have those rights by default)Windows XP AMD64Some functions need administrator rights
(XP accounts have those rights by default)
(no problems found, but still in testing)Windows XP
Tablet PC EditionSome functions need administrator rights
(XP accounts have those rights by default)Windows 2003Some functions need administrator rights
(no problems found, still in testing)Windows PEWindows Preinstallation Environment is supported since 1.4 - details (http://www.safer-networking.org/en/faq/43.html)Mac OSNot supportedMac OS XNot supportedLinux/UnixNot supported
Maybe is this was useful,cthoppe.
If I created some problem,I`m sorry,I don`t know a lot of things.:(

cthoppe
2006-07-25, 21:37
I removed the email address from your signature for your own security against spambots and also moved your topic from the beta forum to Spybot-S&D.
Thanks for putting me into the right forum.

cthoppe
2006-07-25, 21:38
Maybe is this was useful,cthoppe.
If I created some problem,I`m sorry,I don`t know a lot of things.:(
I'm running version Win98SE.

cthoppe
2006-07-25, 21:53
first of all, cthoppe, can you tell us what version of Windows you were using when this happened?
I'm using version WIN98SE.

Tom.K
2006-07-26, 19:34
I'm running version Win98SE.
I think that Spybot - Search & Destroy 1.4 doesn`t works on Windows 98 SE but in Windows 98 Spybot - Search & Destroy will not work.Still need time for Spybot - Search & Destroy 1.5 (or 2.3,10)...

tashi
2006-07-26, 20:16
Hello.

Spybot-S&D version 1.4
Supported operating systems
Windows 98 Fully functional
Windows ME Fully functional

http://www.safer-networking.org/en/spybotsd/index.html

Regards. :)

noel-pr7
2006-07-27, 00:21
I think that Spybot - Search & Destroy 1.4 doesn`t works on Windows 98 SE but in Windows 98 Spybot - Search & Destroy will not work.Still need time for Spybot - Search & Destroy 1.5 (or 2.3,10)...

Spybot S&D 1.4 DID work correctly under my WinME computer. cthoppe may want to try un-installing Spybot 1.4 off his computer, download a clean version and re-install Spybot 1.4. If that does not work out, use Win98se's System File Checker tool [SFC.EXE] and restore a clean version of the KERNEL32.DLL file if the KERNEL32.DLL file turns out to be corrupted.

I'll try running Spybot 1.4 on my next-door neighbor's win98se pc.

noel-pr7
2006-07-27, 00:33
I'll try running Spybot 1.4 on my next-door neighbor's win98se pc.

and spybot 1.4 seems to run correctly on the Win98 SE computer.

when does the Spybot 1.4 crash occur, cthoppe? during startup or during a scan?

Tom.K
2006-07-27, 19:13
Ok,how are you both know which I`m using Windows ?

tashi
2006-07-27, 19:29
My own response was to:
I think that Spybot - Search & Destroy 1.4 doesn`t works on Windows 98 SE but in Windows 98 Spybot - Search & Destroy will not work.
Regards.

Tom.K
2006-07-27, 20:00
I think that I created a mistake.
Windows 95 is not supported for SpyBot-Search & Destroy 1.4,but Windows 98 is supported for Spybot - Search & Destroy 1.4.
BTW,To me temperature is 26°C Min. 38°C Max.

noel-pr7
2006-07-28, 03:32
I think that I created a mistake.
Windows 95 is not supported for SpyBot-Search & Destroy 1.4,but Windows 98 is supported for Spybot - Search & Destroy 1.4.
BTW,To me temperature is 26°C Min. 38°C Max.

yup, you got it Tom.K. more accurately Spybot 1.4 does not work under Win95 but does work under Win98 & higher.

cthoppe
2006-07-28, 16:58
and spybot 1.4 seems to run correctly on the Win98 SE computer.

when does the Spybot 1.4 crash occur, cthoppe? during startup or during a scan?
It always seems to crash right near the end of the scan.

Do you think that it could be a memory problem? I have 768MB of RAM on my system.

I'm going to restore the Kernel32.dll file and try it again.

noel-pr7
2006-07-28, 22:25
It always seems to crash right near the end of the scan.

Do you think that it could be a memory problem? I have 768MB of RAM on my system.

I'm going to restore the Kernel32.dll file and try it again.

how fast is your computer? you can check CPU speed from Microsoft System Information tool or from the DirectX Diagnostic tool (dxdiag.exe).

also are there any other programs running while doing a scan with Spybot (such as an antivirus program)? shut down other programs before running Spybot.

noel-pr7
2006-07-28, 22:29
and if it does turn out to be a memory problem, please read Microsoft KB article 253912 on how to resolve large memory problems under Win95, 98 or ME:
http://support.microsoft.com/kb/253912/en-us

Tom.K
2006-07-29, 19:11
Check which processes are running and write processes which are running.
Maybe some process making this problem.

xonnected
2006-08-01, 14:27
I have the same issue, but it always freezes on check 279xx/44151 or somewhere around there. (always Windows.RedirectedHosts) I've had BSOD's with PAGE_FAULT_IN_NONPAGED_AREA (nt4_disp.dll, win32k.sys) errors but reformatting has fixed that. Now I get "Access Violation" errors when it reaches there, or Spybot S+D just shuts itself down.

Then when I restart, i get a dialog saying "This application has been changed since it was created.

Since Spybot-S&D does not change itself, we recommend you check your system for malware and virusses instantly!"

note that my system is clean.

spybotsandra
2006-08-01, 14:36
Hello,

This is a little bug in our current version.
We have already been able to locate and fix it.
The fix will be downloadable with our next program upgrade. We hope that this will be available soon.
If you do not want to wait please try this link:
http://www.safer-networking.org/files/temp/sbsd141pefix.zip
This is a beta version of Spybot-S&D where this bug should be fixed.
This zip file contains the exe file. Just copy it to your Spybot-S&D folder over the old spybot file.

Best regards
Sandra
Team Spybot

xonnected
2006-08-01, 15:14
thanks for the fix... but i still get the same sorta error.

http://i7.tinypic.com/21mg13c.jpg

i'm wondering if there's a conflict with ie-spyad

spybotsandra
2006-08-01, 15:28
Hello,

Similar errors at various points during the scan have been reported on numerous occasions by people running Windows 95/98/ME systems.

The scan terminates when the error occurs.

You can translate (German to English) using:
http://babelfish.altavista.com/babelfish/

Zugriffsverletzung bei Adresse = Access injury with address (or more correctly Access violation at address)
Modul = Module
Lesen von Adresse = Reading from address

This (in German):
Error during check!: --- various --- [Zugriffsverletzung bei Adresse 005FD5D2 in Modul 'SPYBOTSD.EXT'. Lesen von Adresse xxxxxFFF] ()
Becomes (in English):
Error during check!: --- various --- [Access violation at address 005FD5D2 in Module 'SPYBOTSD.EXT'. Reading from address xxxxxFFF] ()

The error seems to be transient in nature and other people seem to have been able to overcome the error by limiting the system resources used by other processes in the system.
In other words, run as little as possible while running the Spybot scan.

Best regards
Sandra
Team Spybot

xonnected
2006-08-03, 13:41
I think i've cracked it. I have 512MB PC2100 RAM running alongside 256MB PC2100 RAM and I think the 512MB might be faulty.

I've removed the 512MB RAM and now the scan completes. :)

md usa spybot fan
2006-08-03, 16:53
xonnected:

Memory testing - just another undocumented benefit of Spybot.

If you want further proof, you could run a memory test.

If your system didn't come with diagnostic routines including a memory test there is one here: http://www.memtest86.com/

noel-pr7
2006-08-03, 17:14
xonnected:

Memory testing - just another undocumented benefit of Spybot.

If you want further proof, you could run a memory test.

If your system didn't come with diagnostic routines including a memory test there is one here: http://www.memtest86.com/

even better, md usa spybot fan. Get MemTest86+, which supports new computers with newer hardware. Get MemTest86+ at the memtest.org web site:
http://www.memtest.org/

noel-pr7
2006-08-03, 17:24
I have the same issue, but it always freezes on check 279xx/44151 or somewhere around there. (always Windows.RedirectedHosts) I've had BSOD's with PAGE_FAULT_IN_NONPAGED_AREA (nt4_disp.dll, win32k.sys) errors but reformatting has fixed that. Now I get "Access Violation" errors when it reaches there, or Spybot S+D just shuts itself down.

Then when I restart, i get a dialog saying "This application has been changed since it was created.

Since Spybot-S&D does not change itself, we recommend you check your system for malware and virusses instantly!"

note that my system is clean.

what version of Windows do you have on your computer, xonnected? right-click on the My Computer icon on the desktop and choose Properties to check version of Windows.

xonnected
2007-08-05, 11:51
i fixed this problem after i had my issue with the memory, but the last few weeks my problem has come back. this time i have no issues with my memory. i'm not sure what's wrong now. :|

I'm running MS Windows XP SP2

Redleb
2008-01-02, 01:48
A similar Problem is causing page fault or Freezing machine in.
Occurs in Kernel32 or win32k.sys

Maybe a Refresh in registry from Safer-Net by where is this problem...

My system is windows xp

Another question is:
Where is Spybot version 1.3?
any bud can give a link?

spybotsandra
2008-01-02, 12:55
Hello,

That is really an old thread that you have added.
So which version of Spybot do you run?
Version 1.5 is already out.

Best regards
Sandra
Team Spybot

Redleb
2008-01-03, 02:25
Hi Sandra, I already tried 1.1 1.4 and 1.5

The problems seens to lock the system by some registry alteration.

Windows update got problem from this too.

spybotsandra
2008-01-03, 10:17
Hello,

Please try the new Spybot beta (http://www.spybotupdates.biz/files/beta/spybotsd15he-beta2.exe).

Best regards
Sandra
Team Spybot

Redleb
2008-01-14, 22:37
I don´t think this is about beta...

Redleb
2008-02-03, 03:11
anybody have the solution?

bitman
2008-02-03, 08:16
Yes, listen to what members of Team Spybot tell you, they know what they're saying.

In this case you've waited long enough to respond that the beta you were being told to try has already released. Go to the following link, download and install the new version and see if it solves your problem.

Spybot - Search & Destroy 1.5.2 - product description (http://www.spybot.info/en/mirrors/index.html)

Bitman