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View Full Version : fraud.sysguard



Rickk
2010-06-17, 03:27
An unsolicited .exe file tried to install on my laptop running updated XP. "Scotty" was on patrol and I clicked do not run, however, I.E. 8 quit working. I am using Mozilla now. I ran a complete Norton virus scan and if found a couple of tracking cookies. I then ran spybot s&d and it found 2 instances of "fraud.sysguard". The required logs are below. Thanks in advance!
rk

DDS (Ver_10-03-17.01) - NTFSx86
Run by Richard at 17:13:23.12 on Wed 06/16/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.189 [GMT -7:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\ACS.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Documents and Settings\Richard\My Documents\Downloads\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
uSearch Bar = hxxp://www.toshiba.com/search
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: SecureBrowsingBho Helper: {7632abca-b104-4fbc-9c70-419c4147061b} - c:\program files\finjan secure browsing\bho.dll
{8837dbd2-a49f-41ca-8f77-bbd636583ba5}
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: {B46FC9AE-255C-4E0D-8AAB-5C8C7BF95681} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FD3CF7DC-A368-4711-AF15-CF3B3D71FDAF} - No File
BHO: {FD509C4C-3EBE-4D51-8CF8-81F31319E714} - No File
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Finjan Secure Browsing: {b99f805c-f0b1-48ea-8c8b-753bfcbed913} - c:\program files\finjan secure browsing\bho.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TOSHIBA Accessibility] c:\program files\toshiba\accessibility\FnKeyHook.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [OpwareSE2] "c:\program files\scansoft\omnipagese2.0\OpwareSE2.exe"
mRun: [CloneCDTray] "c:\program files\slysoft\clonecd\CloneCDTray.exe" /s
mRun: [Adobe Version Cue CS2] "c:\program files\adobe\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\adobe acrobat 7.0\distillr\Acrotray.exe"
mRun: [UVS11 Preload] c:\program files\ulead systems\ulead videostudio 11\uvPL.exe
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [BOC-425] c:\progra~1\comodo\cboclean\BOC425.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
StartupFolder: c:\docume~1\richard\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {11FAB11B-4792-4B59-85DF-23C6688B07B3} - hxxps://vpn.linnbenton.edu/XTSAC.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {25365FF3-2746-4230-9DA7-163CCA318309} - hxxp://inst.c-wss.com/n035p/EN/install/gtdownlr.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} - hxxp://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {79D6214F-CFCE-480F-9901-27950E78F1E6} - hxxps://vpn.linnbenton.edu/MLWebCacheCleaner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {A30FBBDC-FA29-4606-8565-14AADCCA6708} - hxxps://photos.riteaid.com/control/RiteAidOneHourPhotoOnline.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DD5E6739-FDD6-4542-8940-4A4B8AB5276E} - hxxps://vpn.linnbenton.edu/NGVPNTunnel.cab
DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} - hxxp://fdl.msn.com/public/investor/v13/ticker.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks pro\HelpAsyncPluggableProtocol.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\puresp3.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: LBTWlgn -
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\richard\applic~1\mozilla\firefox\profiles\ydc01zn3.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\richard\application data\mozilla\firefox\profiles\ydc01zn3.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npgcplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\wildblue.js - pref("network.proxy.type", 2);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-1-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-1-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-1-27 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100604.004\IDSXpx86.sys [2010-6-8 331640]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
R2 BOCore;BOCore;c:\program files\comodo\cboclean\BOCore.exe [2008-2-2 73472]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-1-27 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVENG.SYS [2010-6-16 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVEX15.SYS [2010-6-16 1347504]
R3 NGSSLDrv;VPN Tunnel NGSSLDrv Adapter;c:\windows\system32\drivers\NGSSLDrv.sys [2006-12-5 17632]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S3 DIGIRPS;Digi PortServer Driver;c:\windows\system32\drivers\digirlpt.sys [2007-1-7 42432]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-9 174336]
S3 P1171VID;Creative WebCam Notebook #2;c:\windows\system32\drivers\P1171Vid.sys [2006-11-10 91392]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

============== File Associations ===============

inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
txtfile=c:\windows\NOTEPAD.EXE %1

=============== Created Last 30 ================

2010-06-17 00:01:16 0 d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
2010-06-17 00:00:53 0 d-----w- c:\program files\McAfee Security Scan
2010-06-13 04:15:01 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2006-12-19 20:33:24 774144 ----a-w- c:\program files\RngInterstitial.dll
2005-07-14 20:31:20 27648 --sha-w- c:\windows\system32\AVSredirect.dll
2005-06-26 23:32:28 616448 --sha-r- c:\windows\system32\cygwin1.dll
2005-06-22 06:37:42 45568 --sha-r- c:\windows\system32\cygz.dll
2010-02-16 19:58:33 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 17:16:01.00 ===============






UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/30/2006 6:29:57 PM
System Uptime: 6/16/2010 4:48:47 PM (1 hours ago)

Motherboard: TOSHIBA | | ECU00
Processor: Intel(R) Celeron(R) M processor 1.50GHz | U1 | 1496/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 75 GiB total, 10.125 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP338: 3/18/2010 3:35:17 PM - System Checkpoint
RP339: 3/19/2010 3:45:19 PM - System Checkpoint
RP340: 3/20/2010 10:58:29 PM - System Checkpoint
RP341: 3/22/2010 12:18:38 PM - System Checkpoint
RP342: 3/23/2010 2:55:29 PM - System Checkpoint
RP343: 3/24/2010 4:05:45 PM - System Checkpoint
RP344: 3/25/2010 4:55:43 PM - System Checkpoint
RP345: 3/26/2010 5:52:13 PM - System Checkpoint
RP346: 3/30/2010 12:53:52 PM - System Checkpoint
RP347: 3/31/2010 3:00:33 AM - Software Distribution Service 3.0
RP348: 4/1/2010 12:57:40 PM - System Checkpoint
RP349: 4/2/2010 2:31:31 PM - System Checkpoint
RP350: 4/3/2010 9:36:34 PM - System Checkpoint
RP351: 4/4/2010 10:01:38 PM - System Checkpoint
RP352: 4/6/2010 10:30:13 AM - System Checkpoint
RP353: 4/7/2010 11:36:04 AM - System Checkpoint
RP354: 4/8/2010 2:45:06 PM - System Checkpoint
RP355: 4/12/2010 8:31:16 AM - System Checkpoint
RP356: 4/13/2010 5:39:31 PM - System Checkpoint
RP357: 4/14/2010 7:31:27 AM - Software Distribution Service 3.0
RP358: 4/14/2010 10:23:12 PM - Software Distribution Service 3.0
RP359: 4/15/2010 6:42:01 PM - Software Distribution Service 3.0
RP360: 4/16/2010 10:17:48 AM - Installed ScanSoft PaperPort 11
RP361: 4/16/2010 10:21:22 AM - Installed PaperPort Image Printer
RP362: 4/16/2010 10:22:09 AM - Printer Driver Nuance Image Printer Driver Installed
RP363: 4/16/2010 10:23:38 AM - Installed Brother MFL-Pro Suite
RP364: 4/17/2010 11:49:06 AM - System Checkpoint
RP365: 4/18/2010 12:29:32 PM - System Checkpoint
RP366: 4/19/2010 1:35:06 PM - System Checkpoint
RP367: 4/20/2010 9:08:56 PM - System Checkpoint
RP368: 4/23/2010 12:22:56 PM - System Checkpoint
RP369: 5/14/2010 2:21:02 PM - System Checkpoint
RP370: 5/14/2010 8:08:03 PM - Software Distribution Service 3.0
RP371: 5/17/2010 4:45:23 PM - System Checkpoint
RP372: 5/18/2010 5:04:58 PM - System Checkpoint
RP373: 5/22/2010 11:04:06 AM - System Checkpoint
RP374: 5/25/2010 11:19:46 AM - System Checkpoint
RP375: 5/27/2010 8:50:40 PM - Software Distribution Service 3.0
RP376: 5/30/2010 3:20:11 PM - System Checkpoint
RP377: 6/2/2010 5:50:55 PM - System Checkpoint
RP378: 6/5/2010 1:11:10 AM - System Checkpoint
RP379: 6/6/2010 12:00:10 PM - System Checkpoint
RP380: 6/7/2010 12:10:01 PM - System Checkpoint
RP381: 6/8/2010 12:36:24 PM - System Checkpoint
RP382: 6/9/2010 1:03:48 PM - System Checkpoint
RP383: 6/10/2010 2:03:01 PM - System Checkpoint
RP384: 6/12/2010 10:34:20 PM - System Checkpoint
RP385: 6/13/2010 7:12:43 PM - Software Distribution Service 3.0
RP386: 6/14/2010 8:47:50 AM - Software Distribution Service 3.0
RP387: 6/14/2010 8:54:29 AM - Software Distribution Service 3.0
RP388: 6/16/2010 9:25:48 AM - System Checkpoint

==== Installed Programs ======================


Acrobat.com
Adobe Acrobat 5.0
Adobe Acrobat 7.0 Professional
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe GoLive CS2
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe InDesign CS2
Adobe Photoshop Album 2.0 Starter Edition
Adobe Photoshop CS2
Adobe Reader 9.1.1
Adobe Shockwave Player
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Adobe Version Cue CS2
ADS Tech Master Installer V3.8
ADS Tech V3.8 DVD Xpress DX2 CapWiz
AiO_Scan
ALPS Touch Pad Driver
America Online (Choose which version to remove)
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
AT&T Connection Services Manager
Atheros Client Utility
Atheros Wireless LAN MiniPCI card Driver
Audacity 1.2.6
AutoUpdate
BOClean
Bonjour
Brother MFL-Pro Suite
Calendar Creator
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon Easy-WebPrint EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Drivers 6.0
Canon MP Navigator 1.0
Canon MP Navigator EX 3.0
Canon MP490 series MP Drivers
Canon MP490 series User Registration
Canon MP600
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon ScanGear Starter
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PhotoPrint EX
Canon Utilities EOS Utility
Canon Utilities My Printer
Canon Utilities PhotoStitch 3.1
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX
CD/DVD Drive Acoustic Silencer
CDDRV_Installer
CloneCD
Compatibility Pack for the 2007 Office system
Creative PC-CAM Center
Creative WebCam Notebook Driver (1.04.01.0322)
Critical Update for Windows Media Player 11 (KB959772)
Data Tracker for Inventory
DivX
DivX Player
DVD-RAM Driver
Easy-WebPrint
ebgcInfra
ebgcRes
ebgcSDK
ERUNT 1.1j
Express Rip
Family Feud (remove only)
Finjan Secure Browsing
GearDrvs
Golden Records
Google Earth
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
HeavyWeatherReview 1.0
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP PSC & OfficeJet 5.3.B
Intel(R) Graphics Media Accelerator Driver for Mobile
InterActual Player
InterVideo DeviceService
InterVideo WinDVD 8
InterVideo WinDVD Creator 2
iTunes
Jasc Animation Shop 3
Jasc Paint Shop Pro 9
Jasc Paint Shop Pro 9.01 - (9.0.1.1)
Java DB 10.3.1.4
Java(TM) 6 Update 13
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 4
KhalInstallWrapper
KhalSetup
Learn2 Player (Uninstall Only)
LG USB Drivers
LG USB Modem driver
Logitech Desktop Messenger
Logitech SetPoint
Macromedia Flash Player
Mall Tycoon 3
MapSource
MapSource - Trip & Waypoint Manager v2
Mavis Beacon Teaches Typing 17
McAfee Security Scan Plus
Media Entertainment Codec v1.6
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Mobile Broadband Generic Drivers
Mozilla Firefox (3.5.7)
MP3 Player Utilities 3.68
MP3 Player Utilities 4.00
MP3 Rocket
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
MyConnect Special Offer
Netscape Navigator (9.0.0.2)
Network Magic
Norton 360
Notebook Maximizer
OmniPage SE 2.0
OpenOffice.org Installer 1.0
PaperPort Image Printer
PhotoShow 2
PhotoStitch
Picture Package
Presto! PageManager 6.03
Prism Video Converter
Pure Networks Port Magic
QFolder
QuickBooks Pro 2008
QuickTime
RealArcade
RealPlayer
Realtek AC'97 Audio
Replay Converter 2.20
Roxio Burn Engine
sat_screensaver_30mb
Scan
ScanSoft PaperPort 11
SCRABBLE
SD Secure Module
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Skype™ 3.6
SmartSound Quicktracks Plugin
Sonic DLA
Sonic RecordNow!
Sony USB Driver
SoundTap
Spybot - Search & Destroy
StreetSmart Pro
Suite Specific
SUPERAntiSpyware Free Edition
SupportSoft Assisted Service
Switch
Texas Instruments PCIxx21/x515 drivers.
TIxx21/x515
TOPO! 4
TOSHIBA Accessibility
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Fn-esse
TOSHIBA Hardware Setup
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
Toshiba Tbiosdrv Driver
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
Touch and Launch
TouchPad On/Off Utility
Ulead DVD DiskRecorder 2.1.1
Ulead Straight-to-Disc SDK
Ulead VideoStudio 11
Uninstall Dual Mode Camera
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Utility Common Driver
V CAST Music
V CAST Music Manager
VideoStudio
Viewpoint Media Player
WavePad Uninstall
WD Diagnostics
WebFldrs XP
Webshots Desktop
WildBlue Optimizer Ver 2008-09-30
Windows Driver Package - Pure Networks, Inc. Network Magic Device Discovery Driver (03/23/2007 4.1.7082.0)
Windows Driver Package - Pure Networks, Inc. Network Magic Wireless Driver (03/23/2007 4.1.7082.0)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP Service Pack 3
WinDVD
WinPatrol 2007
WinRAR archiver
World Clock 2001

==== Event Viewer Messages From Past Week ========

6/16/2010 3:18:28 PM, error: Print [22] - Failed to ugrade printer settings for printer \\BRYANS\HP Officejet 5600 series,LocalOnly driver C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRVUI.DLL error 5.
6/15/2010 11:09:53 AM, error: Dhcp [1002] - The IP address lease 192.168.10.101 for the Network Card with network address 000FB08A8595 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
6/14/2010 8:50:11 AM, error: Print [19] - Sharing printer failed + 1215, Printer HP Officejet 5600 series share name .
6/14/2010 1:43:16 PM, error: Dhcp [1002] - The IP address lease 192.168.1.46 for the Network Card with network address 000FB08A8595 has been denied by the DHCP server 192.168.10.1 (The DHCP Server sent a DHCPNACK message).
6/13/2010 8:21:24 PM, error: Print [19] - Sharing printer failed + 1722, Printer HP Officejet 5600 series share name .
6/13/2010 8:03:29 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 1.1 SP1 Security Update for Windows 2000 and Windows XP (KB979906).

==== End Of File ===========================

Blade81
2010-06-22, 19:12
Hi,

Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab, uncheck files option and then click scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply. Post a fresh dds.txt log too.

Rickk
2010-06-23, 20:21
Hello Blade81,

Thanks for your help on this...

rick

Blade81
2010-06-23, 20:32
Hello again,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Rickk
2010-06-24, 20:37
Hello Blade81,

here are the files you requested... thanks for your help!

rk

Blade81
2010-06-24, 21:01
Hi again,


Uninstall old Adobe Reader versions and get the latest one (both 9.3 and update 9.3.2) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).

Uninstall your current Adobe shockwave player and get the fresh one here (http://get.adobe.com/shockwave/) if needed.

Uninstall Macromedia Flash Player.


Check here (http://www.adobe.com/software/flash/about/) to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/).


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 20 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).


Post back its report, a fresh dds.txt log and description of remaining problems (if any).

Blade81
2010-06-29, 21:07
Hi,

What's the status here?

Rickk
2010-06-30, 00:10
Hello Blade81,

Several times I have attempted to download Kaspersky online scanner 7 and every time I get an error message. I just got back from attempting it again at a location that I could use a t-1 connection. The program appears to fully download, but an error message comes up. The last error message stated that the updates were not current or something to that effect. It will not allow me to save it.

Please advise, thanks in advance.

rk

Blade81
2010-06-30, 09:41
Hi,

Let's see if ESET scanner works any better:
* Go here (http://www.eset.eu/online-scanner) to run an online scanner from ESET.
Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is UNchecked.
Click Scan
Wait for the scan to finish. Post back the report if threats were found.

Rickk
2010-06-30, 19:45
Hi Blade81,

My internet explorer quit working when the malware symptoms appeared. I am going to reinstall it and see if that fixes it.

rk

Rickk
2010-06-30, 19:49
I will wait for further instruction before proceeding with downloading new I.E.,,,,

rk

Blade81
2010-06-30, 20:08
What problems are there with Internet Explorer? Do those still appear after these steps we've taken?

Rickk
2010-06-30, 20:16
When I use I.E., the following words appear.

"internet explorer cannot display the webpage"
when I click on "diagnose connection problems"
it tells me to contact my ISP

mozilla continues to work

Blade81
2010-06-30, 20:18
Ok, well you can actually run ESET scanner with Firefox too.

Rickk
2010-06-30, 20:20
I am on it.... thanks

Rickk
2010-06-30, 21:35
Hi,

The ESET file downloads and starts to install, but then I get an error message that states... "cannot get update is proxy configured"

thanks

rk

Blade81
2010-06-30, 21:44
Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the quote box into a new file:



@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
ping -n 2 google.com
route print
)
start Log1.txt
del %0



Go to the File menu at the top of the Notepad and select Save as.
Select save in: desktop
Fill in File name: test.bat
Save as type: All file types (*.*)
Click save.
Close the Notepad.
Locate and double-click test.bat on the desktop.
A notepad opens, copy and paste the content it (log1.txt) to your reply.

Rickk
2010-06-30, 21:54
Windows IP Configuration



Host Name . . . . . . . . . . . . : RICKs

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Peer-Peer

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Trendnet



Ethernet adapter Wireless Network Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter

Physical Address. . . . . . . . . : 00-11-F5-6C-8B-45



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : Trendnet

Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller

Physical Address. . . . . . . . . : 00-0F-B0-8A-85-95

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.10.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.10.1

DHCP Server . . . . . . . . . . . : 192.168.10.1

DNS Servers . . . . . . . . . . . : 192.168.10.1

Lease Obtained. . . . . . . . . . : Wednesday, June 30, 2010 11:17:24 AM

Lease Expires . . . . . . . . . . : Wednesday, July 07, 2010 11:17:24 AM

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.10.1

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.127.106, 74.125.127.147, 74.125.127.99, 74.125.127.103
74.125.127.104, 74.125.127.105



Pinging google.com [74.125.127.99] with 32 bytes of data:



Reply from 74.125.127.99: bytes=32 time=1424ms TTL=43

Reply from 74.125.127.99: bytes=32 time=1420ms TTL=43



Ping statistics for 74.125.127.99:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1420ms, Maximum = 1424ms, Average = 1422ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 f5 6c 8b 45 ...... Atheros AR5005G Wireless Network Adapter - Symantec Network Security Miniport
0x3 ...00 0f b0 8a 85 95 ...... Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller - Symantec Network Security Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.102 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.10.0 255.255.255.0 192.168.10.102 192.168.10.102 20
192.168.10.102 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.10.255 255.255.255.255 192.168.10.102 192.168.10.102 20
224.0.0.0 240.0.0.0 192.168.10.102 192.168.10.102 20
255.255.255.255 255.255.255.255 192.168.10.102 192.168.10.102 1
255.255.255.255 255.255.255.255 192.168.10.102 2 1
Default Gateway: 192.168.10.1
===========================================================================
Persistent Routes:
None

Blade81
2010-06-30, 23:56
Hi,

Please download Malwarebytes' Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.
Please post contents of that file + fresh dds logs in your next reply.

Rickk
2010-07-01, 06:45
Here are the files you asked for.

Blade81
2010-07-01, 10:11
Hi,

Does IE still have issues?

Rickk
2010-07-01, 19:09
yes, when I try to use I.E., I get the following error messge: "Internet Explorer cannot display the webpage"

Blade81
2010-07-01, 20:03
Hi,

Please check if IE works when addons are disabled:
Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons)

Rickk
2010-07-01, 20:56
Hi BLade81

Internet Explorer is currently running without add-ons. I did not have to change it.

Blade81
2010-07-02, 09:24
But it still doesn't run in normal way (= when you launch IE normally from its icon)?

Rickk
2010-07-03, 03:01
Hello Blade 81,

I attached a sreen print of what I see when I click on the I.E. icon.,

I.E. was already in the "running without addons" configuration before you asked me to disable addons.

rk

Rickk
2010-07-03, 03:11
Hi blade,
I forgot to attach the screen print, but you are probably aware of what I am seeing...

rk

Blade81
2010-07-03, 10:08
Hi,

Try to restore original settings to IE by running Microsoft "Fix it" here (http://support.microsoft.com/kb/923737). See if that helps with problem.

Rickk
2010-07-06, 19:12
Hi Blade81

The fix you sent me appears to have solved the IE problem.

From here, it looks like everything is back to "normal",

Thank-you for your help on this!

Rickk

Blade81
2010-07-06, 22:26
Good. Please find some final steps below :)


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK



Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Run Secunia vulnerability check here (http://secunia.com/vulnerability_scanning/online/) and fix its findings.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

Blade81
2010-07-12, 09:26
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.