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kipster
2010-06-17, 05:45
DDS (Ver_10-03-17.01) - NTFSx86
Run by Dad at 22:32:02.64 on Wed 06/16/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.139 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\paprport\pptd40nt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dad\Local Settings\Temporary Internet Files\Content.IE5\EKVW1YCT\dds[1].com
C:\WINDOWS\system32\wuauclt.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uWindow Title = Microsoft Internet Explorer provided by Comcast
uSearch Bar = hxxp://www.comcast.net/toolbar2.0/search/
mWindow Title = Microsoft Internet Explorer provided by Comcast
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10c.exe
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [tgcmd] "c:\program files\support.com\bin\tgcmd.exe" /server
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LVCOMS] c:\program files\common files\logitech\qcdriver\LVCOMS.EXE
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PaperPort PTD] c:\paprport\pptd40nt.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176136188812
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.0.41\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [1979-12-31 24971]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-3 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-21 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-21 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-21 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100604.004\IDSXpx86.sys [2010-6-8 331640]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 Av620cn;Av620cn;c:\windows\system32\drivers\AV620CN.SYS [2007-4-29 108448]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.0.41\ccSvcHst.exe [2010-3-21 117640]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVENG.SYS [2010-6-16 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100616.022\NAVEX15.SYS [2010-6-16 1347504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-13 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]

=============== Created Last 30 ================

2010-06-11 22:11:23 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 22:07:09 285696 -c----w- c:\windows\system32\dllcache\atmfd.dll
2010-06-11 22:06:43 65536 -c----w- c:\windows\system32\dllcache\asycfilt.dll
2010-05-29 15:50:24 0 d-----w- c:\program files\LEGO Software
2010-05-29 15:49:49 0 d-----w- C:\VXIPNP
2010-05-29 15:49:49 0 d-----w- c:\program files\National Instruments

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-27 22:03:08 94208 ----a-w- c:\windows\DUMP59d8.tmp
2010-04-27 21:55:34 94208 ----a-w- c:\windows\DUMP598a.tmp
2010-04-27 21:46:30 94208 ----a-w- c:\windows\DUMP5a93.tmp
2010-04-27 10:59:26 94208 ----a-w- c:\windows\DUMP568c.tmp
2010-04-27 10:51:52 94208 ----a-w- c:\windows\DUMP5989.tmp
2010-04-27 10:45:47 94208 ----a-w- c:\windows\DUMP59a9.tmp
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-03-22 00:01:23 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-03-22 00:00:49 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-10-16 19:16:35 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-12-27 19:01:08 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122720081228\index.dat

============= FINISH: 22:33:23.95 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 4/8/2007 11:22:42 AM
System Uptime: 6/16/2010 4:21:42 PM (6 hours ago)

Motherboard: | | nVidia-nForce
Processor: AMD Athlon(tm) XP 2700+ | Socket A | 2162/166mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 298 GiB total, 248.127 GiB free.
D: is CDROM ()
F: is Removable

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_1813&DEV_4000&SUBSYS_1033144F&REV_02\4&3B1D9AB8&0&3840
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_1813&DEV_4000&SUBSYS_1033144F&REV_02\4&3B1D9AB8&0&3840
Service:

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Easy Internet Keyboard
Device ID: ACPI\PNP0303\3&13C0B0C5&0
Manufacturer: Logitech
Name: Easy Internet Keyboard
PNP Device ID: ACPI\PNP0303\3&13C0B0C5&0
Service: i8042prt

==== System Restore Points ===================

RP949: 4/22/2010 9:34:19 PM - Software Distribution Service 3.0
RP950: 4/24/2010 12:30:33 PM - System Checkpoint
RP951: 4/24/2010 11:58:52 PM - Software Distribution Service 3.0
RP952: 4/25/2010 10:32:14 PM - Software Distribution Service 3.0
RP953: 4/26/2010 10:30:39 PM - Software Distribution Service 3.0
RP954: 4/27/2010 11:04:09 PM - System Checkpoint
RP955: 4/27/2010 11:48:20 PM - Norton 360 Registry Clean
RP956: 4/28/2010 1:53:52 AM - Norton 360 Registry Clean
RP957: 4/29/2010 9:27:35 PM - Restore Operation
RP958: 4/29/2010 9:32:06 PM - Software Distribution Service 3.0
RP959: 4/29/2010 9:39:34 PM - Software Distribution Service 3.0
RP960: 4/30/2010 10:38:18 PM - System Checkpoint
RP961: 4/30/2010 10:46:06 PM - Software Distribution Service 3.0
RP962: 5/1/2010 10:54:12 PM - System Checkpoint
RP963: 5/2/2010 12:33:43 AM - Software Distribution Service 3.0
RP964: 5/2/2010 10:58:27 PM - Software Distribution Service 3.0
RP965: 5/4/2010 8:27:52 AM - System Checkpoint
RP966: 5/4/2010 9:28:11 PM - Software Distribution Service 3.0
RP967: 5/6/2010 7:46:54 PM - System Checkpoint
RP968: 5/6/2010 11:10:22 PM - Software Distribution Service 3.0
RP969: 5/7/2010 11:15:02 PM - Software Distribution Service 3.0
RP970: 5/8/2010 11:45:15 PM - Software Distribution Service 3.0
RP971: 5/9/2010 11:15:40 PM - Software Distribution Service 3.0
RP972: 5/10/2010 11:00:53 PM - Software Distribution Service 3.0
RP973: 5/11/2010 9:49:44 PM - Software Distribution Service 3.0
RP974: 5/12/2010 9:54:00 PM - Software Distribution Service 3.0
RP975: 5/13/2010 7:49:33 AM - Software Distribution Service 3.0
RP976: 5/13/2010 10:54:18 PM - Software Distribution Service 3.0
RP977: 5/14/2010 10:53:16 PM - Software Distribution Service 3.0
RP978: 5/15/2010 11:47:35 PM - Software Distribution Service 3.0
RP979: 5/17/2010 8:43:26 PM - System Checkpoint
RP980: 5/17/2010 10:53:17 PM - Software Distribution Service 3.0
RP981: 5/20/2010 6:23:33 PM - Software Distribution Service 3.0
RP982: 5/20/2010 11:26:53 PM - Software Distribution Service 3.0
RP983: 5/21/2010 11:52:00 PM - Software Distribution Service 3.0
RP984: 5/22/2010 2:13:18 PM - Software Distribution Service 3.0
RP985: 5/22/2010 11:37:06 PM - Software Distribution Service 3.0
RP986: 5/24/2010 7:03:46 AM - System Checkpoint
RP987: 5/24/2010 11:18:27 PM - Software Distribution Service 3.0
RP988: 5/26/2010 9:00:23 PM - System Checkpoint
RP989: 5/27/2010 3:00:23 AM - Software Distribution Service 3.0
RP990: 5/27/2010 6:04:51 AM - Software Distribution Service 3.0
RP991: 5/28/2010 3:00:31 AM - Software Distribution Service 3.0
RP992: 5/28/2010 11:45:14 PM - Software Distribution Service 3.0
RP993: 5/29/2010 11:33:46 PM - Software Distribution Service 3.0
RP994: 5/30/2010 11:24:10 PM - Software Distribution Service 3.0
RP995: 5/31/2010 12:05:48 PM - Software Distribution Service 3.0
RP996: 6/1/2010 12:59:37 PM - System Checkpoint
RP997: 6/1/2010 10:57:56 PM - Software Distribution Service 3.0
RP998: 6/4/2010 9:43:44 PM - System Checkpoint
RP999: 6/4/2010 11:06:44 PM - Software Distribution Service 3.0
RP1000: 6/7/2010 8:47:21 PM - System Checkpoint
RP1001: 6/7/2010 10:52:30 PM - Software Distribution Service 3.0
RP1002: 6/9/2010 3:59:25 PM - System Checkpoint
RP1003: 6/11/2010 6:16:29 PM - System Checkpoint
RP1004: 6/12/2010 12:03:00 AM - Software Distribution Service 3.0
RP1005: 6/12/2010 11:58:28 PM - Software Distribution Service 3.0
RP1006: 6/13/2010 10:03:22 PM - Software Distribution Service 3.0
RP1007: 6/14/2010 10:10:43 PM - Software Distribution Service 3.0
RP1008: 6/15/2010 10:20:51 PM - System Checkpoint
RP1009: 6/15/2010 11:01:29 PM - Software Distribution Service 3.0
RP1010: 6/16/2010 10:27:06 PM - Software Distribution Service 3.0

==== Installed Programs ======================

Ad-Aware
Adobe Acrobat 5.0
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Photoshop Elements 3.0
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Shockwave Player 11.5
Amazon MP3 Downloader 1.0.3
Apple Software Update
ArcSoft PhotoImpression
Audacity 1.2.6
AutoCAD LT 2000
Bullzip PDF Printer 3.0.0.352
CacheStats
Canon MP Navigator EX 1.0
Canon MP610 series
Canon MP610 series User Registration
Canon My Printer
Canon PIXMA iP1500
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
Chessmaster 7000
Cisco Network Magic
Comcast Toolbar
Comic Life
Critical Update for Windows Media Player 11 (KB959772)
Disney Pirates of the Caribbean Online
Dogz 5
ERUNT 1.1j
File Manager for Smartphone
Free Mp3 Wma Converter V 1.81
Garmin City Navigator North America v8
Garmin MapSource
Garmin WebUpdater
getPlus(R)_ocx
Google Earth
Google SketchUp 6
Google Toolbar for Internet Explorer
Google Update Helper
GPL Ghostscript 8.60
GPL Ghostscript Fonts
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Ignite® - IgniteCAST.com Edition
Insaniquarium Deluxe 1.0
Island Xtreme Stunts
Java(TM) 6 Update 17
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6
Java(TM) SE Runtime Environment 6 Update 1
JumpStart Music
Learn to Speak Spanish Essentials 9.5
LEGO Rock Raiders
LEGO Star Wars II
LEGO® MINDSTORMS® NXT - English Language Pack
LEGO® MINDSTORMS® NXT Driver
LEGO® MINDSTORMS® NXT Software v1.0
LightScribe 1.4.56.1
Locomotion
Logitech iTouch Software
Logitech QuickCam
Mall Tycoon
MapSource
MapSource - Trip & Waypoint Manager v2
MapSource - US Topo v3.02
Mattel Vidster
Melody Assistant
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional
Microsoft Outlook 2002
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Voice Command US SP 1.60 for M2M
Mobipocket Reader 6.0
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
muvee autoProducer 3.5 magicMoments
My DSC
Nero OEM
Nero Suite
Network Magic
Norton Security Scan
Norton Security Scan (Symantec Corporation)
Norton Security Suite
NVIDIA Drivers
NvMixer
OpenOffice.org 2.3
Pajama Sam No Need to Hide When It's Dark Outside
Pdf995
PdfEdit995
PIXMA Extended Survey Program
PowerDVD
Punch! 5 in 1 Home Design
Pure Networks Platform
QuickTime
Roll
ScanSoft OmniPage SE 4
School Tycoon
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
SimSafari
SimTheme Park
SimTown
StarFlyers Royal Jewel Rescue
System Info for Smartphone
Task Manager for Smartphone
TaxCut Basic 2006
The Mystery of Veggie Island
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VeggieTalesJonah
Visioneer PaperPort 5.2
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebEx Support Manager for Internet Explorer
WebFldrs XP
What's Her Face!(tm) CD-ROM
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Zoo Tycoon: Complete Collection
Zynga Toolbar

==== Event Viewer Messages From Past Week ========

6/12/2010 12:14:13 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0xf00b0004: Security Update for Windows XP (KB972270).
6/12/2010 12:14:11 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0xf00b0004: Security Update for Windows XP (KB975561).
6/12/2010 11:58:30 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Security Update for Windows XP (KB975561).
6/12/2010 11:58:30 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Security Update for Windows XP (KB972270).
6/11/2010 6:03:36 PM, error: Service Control Manager [7034] - The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).
6/11/2010 6:03:36 PM, error: Service Control Manager [7022] - The Pure Networks Platform Service service hung on starting.
6/10/2010 8:05:28 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer LANE-LAPTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{17DC5003-8BEB-41. The master browser is stopping or an election is being forced.
6/10/2010 7:00:09 PM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

==== End Of File ===========================

Blade81
2010-06-21, 18:34
Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

kipster
2010-06-25, 04:31
Here are the ComboFix and DDS logs.

Tell me what to do next, my guru . . .

ComboFix 10-06-24.01 - Dad 06/24/2010 21:08:42.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.259 [GMT -4:00]
Running from: c:\documents and settings\Dad\Desktop\ComboFix.exe
AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\VideoAccessCodec
c:\program files\VideoAccessCodec\install.ico
c:\windows\bf23567.dat
c:\windows\msmark2.dat
c:\windows\sonce122570.dat
c:\windows\sonce122597.dat
c:\windows\sonce122621.dat
c:\windows\sonce123173.dat
c:\windows\sonce123198.dat
c:\windows\sonce123222.dat
c:\windows\winhelp.ini

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((( Files Created from 2010-05-25 to 2010-06-25 )))))))))))))))))))))))))))))))
.

2010-06-25 01:15 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2010-06-25 01:15 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2010-06-24 16:37 . 2010-06-24 16:37 501936 ----a-w- c:\documents and settings\All Users\Application Data\Google\Google Toolbar\Update\gtb23.tmp.exe
2010-06-17 02:29 . 2010-06-17 02:29 -------- d-----w- c:\program files\ERUNT
2010-06-11 22:11 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 22:07 . 2010-04-20 05:30 285696 -c----w- c:\windows\system32\dllcache\atmfd.dll
2010-06-11 22:06 . 2010-03-05 14:37 65536 -c----w- c:\windows\system32\dllcache\asycfilt.dll
2010-06-08 00:27 . 2010-06-08 00:27 -------- d-----w- c:\documents and settings\Lane\Local Settings\Application Data\Symantec
2010-06-08 00:24 . 2010-06-08 00:24 348160 ----a-w- c:\documents and settings\Lane\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-50190f32-n\msvcr71.dll
2010-06-08 00:24 . 2010-06-08 00:24 503808 ----a-w- c:\documents and settings\Lane\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-50190f32-n\msvcp71.dll
2010-06-08 00:24 . 2010-06-08 00:24 499712 ----a-w- c:\documents and settings\Lane\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-50190f32-n\jmc.dll
2010-05-29 15:50 . 2010-05-29 15:50 -------- d-----w- c:\program files\LEGO Software
2010-05-29 15:49 . 2010-05-29 15:49 -------- d-----w- C:\VXIPNP
2010-05-29 15:49 . 2010-05-29 15:49 -------- d-----w- c:\program files\National Instruments
2010-05-28 02:28 . 2010-05-28 02:28 503808 ----a-w- c:\documents and settings\Dad\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-174f645d-n\msvcp71.dll
2010-05-28 02:28 . 2010-05-28 02:28 499712 ----a-w- c:\documents and settings\Dad\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-174f645d-n\jmc.dll
2010-05-28 02:28 . 2010-05-28 02:28 348160 ----a-w- c:\documents and settings\Dad\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-174f645d-n\msvcr71.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-24 12:50 . 2007-04-09 15:28 -------- d-----w- c:\program files\Microsoft ActiveSync
2010-06-18 13:48 . 2007-07-27 19:34 -------- d-----w- c:\documents and settings\John\Application Data\OpenOffice.org2
2010-06-18 13:27 . 2008-03-05 23:04 1 ----a-w- c:\documents and settings\John\Application Data\OpenOffice.org2\user\uno_packages\cache\stamp.sys
2010-06-08 00:18 . 2008-12-12 23:08 -------- d-----w- c:\documents and settings\All Users\Application Data\CanonIJPLM
2010-05-23 14:46 . 2010-05-23 14:46 503808 ----a-w- c:\documents and settings\John\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-4eaebc3b-n\msvcp71.dll
2010-05-23 14:46 . 2010-05-23 14:46 499712 ----a-w- c:\documents and settings\John\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-4eaebc3b-n\jmc.dll
2010-05-23 14:46 . 2010-05-23 14:46 348160 ----a-w- c:\documents and settings\John\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-4eaebc3b-n\msvcr71.dll
2010-05-06 10:41 . 2004-08-04 04:56 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 11:37 . 2010-04-26 20:45 -------- d-----w- c:\program files\Norton Support
2010-05-02 05:22 . 2004-08-04 03:17 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-28 02:00 . 2007-04-10 23:41 -------- d-----w- c:\program files\ComcastToolbar
2010-04-27 22:03 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP59d8.tmp
2010-04-27 21:55 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP598a.tmp
2010-04-27 21:46 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP5a93.tmp
2010-04-27 10:59 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP568c.tmp
2010-04-27 10:51 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP5989.tmp
2010-04-27 10:45 . 2010-03-07 20:58 94208 ----a-w- c:\windows\DUMP59a9.tmp
2010-04-20 05:30 . 2004-08-04 04:56 285696 ----a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
2010-02-22 16:05 2353176 ----a-w- c:\program files\Zynga\tbZyng.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7b13ec3e-999a-4b70-b9cb-2617b8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-02-22 2353176]

[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{7B13EC3E-999A-4B70-B9CB-2617B8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-02-22 2353176]

[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-27 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVMixerTray"="c:\program files\NVIDIA Corporation\NvMixer\NVMixerTray.exe" [2004-06-04 131072]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-22 7700480]
"nwiz"="nwiz.exe" [2006-10-22 1622016]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-22 86016]
"tgcmd"="c:\program files\support.com\bin\tgcmd.exe" [2002-04-25 1544192]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 32768]
"LVCOMS"="c:\program files\Common Files\Logitech\QCDriver\LVCOMS.EXE" [2001-09-24 98304]
"zBrowser Launcher"="c:\program files\Logitech\iTouch\iTouch.exe" [2002-11-23 631362]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
"PaperPort PTD"="c:\paprport\pptd40nt.exe" [1997-12-04 22528]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-15 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-04 1603152]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-12-14 467240]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

c:\documents and settings\Lane\Start Menu\Programs\Startup\
Canon IJ Status Monitor Canon MP610 series Printer.lnk - c:\windows\system32\rundll32.exe [2004-8-4 33280]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\support.com\\bin\\tgcmd.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"990:TCP"= 990:TCP:inbound
"999:TCP"= 999:TCP:inbound
"5678:TCP"= 5678:TCP:inbound
"5679:UDP"= 5679:UDP:outbound
"5721:TCP"= 5721:TCP:inbound
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service
"67:UDP"= 67:UDP:DHCP Discovery Service

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [12/31/1979 8:00 PM 24971]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [1/3/2010 1:37 PM 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [3/21/2010 10:51 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [3/21/2010 10:51 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [3/21/2010 10:51 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100623.001\IDSXpx86.sys [6/24/2010 8:27 AM 331640]
R2 Av620cn;Av620cn;c:\windows\system32\drivers\AV620CN.SYS [4/29/2007 8:46 PM 108448]
R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe [3/21/2010 10:51 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/21/2010 7:54 PM 102448]
S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [10/4/2004 4:47 AM 98304]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/13/2010 12:08 AM 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [12/2/2009 9:19 AM 1181328]
S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe [10/4/2004 3:40 AM 118784]
.
Contents of the 'Scheduled Tasks' folder

2010-06-24 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 02:54]

2010-06-24 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 02:54]

2010-06-24 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 02:54]

2010-06-24 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 02:54]

2010-06-24 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 02:54]

2010-06-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-06-03 17:42]

2010-06-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:07]

2010-06-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-13 04:07]

2009-04-13 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job
- c:\program files\Microsoft IntelliPoint\ipoint.exe [2007-08-31 19:01]

2010-06-18 c:\windows\Tasks\Norton Security Scan for John.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 00:20]

2010-06-25 c:\windows\Tasks\User_Feed_Synchronization-{FA9AAA96-23C8-4AEA-BB77-9684333FCEE7}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mWindow Title = Microsoft Internet Explorer provided by Comcast
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
Trusted Zone: internet
Trusted Zone: mcafee.com
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-24 21:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
tgcmd = "c:\program files\support.com\bin\tgcmd.exe" /server?cmd.exe" /server

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1454471165-630328440-725345543-1004\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2010-06-24 21:21:25
ComboFix-quarantined-files.txt 2010-06-25 01:21

Pre-Run: 266,184,622,080 bytes free
Post-Run: 267,752,325,120 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - FA98527A2DDA9E76D557DB180C7814B6


DDS (Ver_10-03-17.01) - NTFSx86
Run by Dad at 21:30:46.70 on Thu 06/24/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.75 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\paprport\pptd40nt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Dad\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mWindow Title = Microsoft Internet Explorer provided by Comcast
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [tgcmd] "c:\program files\support.com\bin\tgcmd.exe" /server
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LVCOMS] c:\program files\common files\logitech\qcdriver\LVCOMS.EXE
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PaperPort PTD] c:\paprport\pptd40nt.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176136188812
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.0.41\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [1979-12-31 24971]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-3 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-21 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-21 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-21 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100623.001\IDSXpx86.sys [2010-6-24 331640]
R2 Av620cn;Av620cn;c:\windows\system32\drivers\AV620CN.SYS [2007-4-29 108448]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.0.41\ccSvcHst.exe [2010-3-21 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-21 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100623.048\NAVENG.SYS [2010-6-24 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100623.048\NAVEX15.SYS [2010-6-24 1347504]
S2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-13 135664]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
S2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]

=============== Created Last 30 ================

2010-06-25 01:15:52 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2010-06-25 01:15:52 50176 ----a-w- c:\windows\system32\proquota.exe
2010-06-25 01:07:27 0 d-sha-r- C:\cmdcons
2010-06-25 01:02:05 98816 ----a-w- c:\windows\sed.exe
2010-06-25 01:02:05 77312 ----a-w- c:\windows\MBR.exe
2010-06-25 01:02:05 256512 ----a-w- c:\windows\PEV.exe
2010-06-25 01:02:05 161792 ----a-w- c:\windows\SWREG.exe
2010-06-11 22:11:23 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 22:07:09 285696 -c----w- c:\windows\system32\dllcache\atmfd.dll
2010-06-11 22:06:43 65536 -c----w- c:\windows\system32\dllcache\asycfilt.dll
2010-05-29 15:50:24 0 d-----w- c:\program files\LEGO Software
2010-05-29 15:49:49 0 d-----w- C:\VXIPNP
2010-05-29 15:49:49 0 d-----w- c:\program files\National Instruments

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-27 22:03:08 94208 ----a-w- c:\windows\DUMP59d8.tmp
2010-04-27 21:55:34 94208 ----a-w- c:\windows\DUMP598a.tmp
2010-04-27 21:46:30 94208 ----a-w- c:\windows\DUMP5a93.tmp
2010-04-27 10:59:26 94208 ----a-w- c:\windows\DUMP568c.tmp
2010-04-27 10:51:52 94208 ----a-w- c:\windows\DUMP5989.tmp
2010-04-27 10:45:47 94208 ----a-w- c:\windows\DUMP59a9.tmp
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-10-16 19:16:35 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-12-27 19:01:08 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122720081228\index.dat

============= FINISH: 21:31:20.67 ===============

Blade81
2010-06-25, 15:38
Hi,

Are you familiar with these firewall port openings:

"990:TCP"= 990:TCP:inbound
"999:TCP"= 999:TCP:inbound
"5678:TCP"= 5678:TCP:inbound
"5679:UDP"= 5679:UDP:outbound
"5721:TCP"= 5721:TCP:inbound

kipster
2010-06-25, 22:02
I remember making changes to those settings a couple of years ago, but I can't remember what program that was for.

Blade81
2010-06-25, 22:21
Ok. We'll leave those untouched then.


Uninstall old Adobe Reader versions and get the latest one (both 9.3 and update 9.3.2) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 20 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Uninstall Zynga Toolbar if not installed on purpose.


Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).


Post back its report & a fresh dds.txt log. How's the system running now?

Blade81
2010-07-01, 10:40
Still there?

kipster
2010-07-02, 06:31
Still here. I am running the Kaspersky scan right now and should have the reports posted tomorrow. Thanks for all of your help and patience.

Blade81
2010-07-02, 09:53
Ok. Thanks for letting us know :)

kipster
2010-07-02, 15:48
Here are the Kaspersky and DDS reports. The computer seems more responsive. Thanks again.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Friday, July 2, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, July 02, 2010 00:04:19
Records in database: 4259650
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - Folder:


Scan statistics:
Objects scanned: 116444
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 08:14:54


File name / Threat / Threats count
C:\Program Files\Mobipocket.com\Mobipocket Reader\pdf2xml.exe Infected: not-a-virus:PSWTool.Win32.PdfCracker.ax 1

Selected area has been scanned.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Dad at 8:26:59.81 on Fri 07/02/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.174 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\paprport\pptd40nt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Dad\Local Settings\Temp\jkos-Dad\binaries\ScanningProcess.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dad\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mWindow Title = Microsoft Internet Explorer provided by Comcast
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [tgcmd] "c:\program files\support.com\bin\tgcmd.exe" /server
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LVCOMS] c:\program files\common files\logitech\qcdriver\LVCOMS.EXE
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PaperPort PTD] c:\paprport\pptd40nt.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176136188812
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.0.41\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [1979-12-31 24971]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-1-3 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-21 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-21 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-21 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100623.001\IDSXpx86.sys [2010-6-24 331640]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 Av620cn;Av620cn;c:\windows\system32\drivers\AV620CN.SYS [2007-4-29 108448]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.0.41\ccSvcHst.exe [2010-3-21 117640]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-21 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100623.048\NAVENG.SYS [2010-6-24 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100623.048\NAVEX15.SYS [2010-6-24 1347504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-13 135664]

=============== Created Last 30 ================

2010-07-02 00:23:22 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-07-02 00:23:22 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-02 00:12:41 0 d-----w- c:\program files\Foxit Software
2010-06-25 01:15:52 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2010-06-25 01:15:52 50176 ----a-w- c:\windows\system32\proquota.exe
2010-06-25 01:07:27 0 d-sha-r- C:\cmdcons
2010-06-25 01:02:05 98816 ----a-w- c:\windows\sed.exe
2010-06-25 01:02:05 77312 ----a-w- c:\windows\MBR.exe
2010-06-25 01:02:05 256512 ----a-w- c:\windows\PEV.exe
2010-06-25 01:02:05 161792 ----a-w- c:\windows\SWREG.exe
2010-06-11 22:11:23 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-11 22:07:09 285696 -c----w- c:\windows\system32\dllcache\atmfd.dll
2010-06-11 22:06:43 65536 -c----w- c:\windows\system32\dllcache\asycfilt.dll

==================== Find3M ====================

2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-27 22:03:08 94208 ----a-w- c:\windows\DUMP59d8.tmp
2010-04-27 21:55:34 94208 ----a-w- c:\windows\DUMP598a.tmp
2010-04-27 21:46:30 94208 ----a-w- c:\windows\DUMP5a93.tmp
2010-04-27 10:59:26 94208 ----a-w- c:\windows\DUMP568c.tmp
2010-04-27 10:51:52 94208 ----a-w- c:\windows\DUMP5989.tmp
2010-04-27 10:45:47 94208 ----a-w- c:\windows\DUMP59a9.tmp
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-10-16 19:16:35 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-12-27 19:01:08 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122720081228\index.dat

============= FINISH: 8:27:55.96 ===============

Blade81
2010-07-02, 19:09
Hi,

Kaspersky finding can be ignored.

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK



Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.

Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Run Secunia vulnerability check here (http://secunia.com/vulnerability_scanning/online/) and fix its findings.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

Blade81
2010-07-07, 11:48
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.