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View Full Version : Spybot freeze and no access to system32



alberg
2006-07-14, 22:06
I have the same symptoms as
http://forums.spybot.info/showthread.php?t=5508. That is :

"Ran Spybot and it stopped scanning at coolWWWsearch.aboutblank. Ran Ad-Aware and it freezes about 10 seconds into the scan. Ran both in Safe Mode and get the same thing. Firefox freezes after about 10 seconds. Cannot access the system32 folder, Explorer just freezes."

I have however other entries in my highjackthis log file. Can someone please help? Thanks.

Here is my log file in safe mode.

Logfile of HijackThis v1.99.1
Scan saved at 21:44:21, on 14.07.2006
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\explorer.exe
C:\hjt\HijackThis.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Spybot - Search & Destroy 1.1\Spybot - Search & Destroy\TeaTimer.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 170.224.224.101 :8000
R3 - URLSearchHook: (no name) - {26D466AF-F16E-5E0E-F70A-438673F7BD75} - Trayz.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {35D43159-E24C-0DC9-8623-6C557FA5283A} - C:\WINNT\System32\lidecu.dll (file missing)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - D:\FlashGet\jccatch.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Xi\Net Transport\NTIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1031,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\FlashGet\fgiebar.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] d:\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Programme\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\Programme\PestPatrol\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\Programme\PestPatrol\CookiePatrol.exe
O4 - HKLM\..\Run: [OnlineTime] "d:\onlineeye pro\onlineeye.exe"
O4 - HKLM\..\Run: [CXMon] "d:\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Programme\Gemeinsame Dateien\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bogobot] panel_its.exe
O4 - HKLM\..\Run: [cmon14] progmen.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Programme\Gemeinsame Dateien\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programme\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Btsp] C:\Dokumente und Einstellungen\Administrator\Anwendungsdaten\hebe.exe
O4 - HKCU\..\Run: [Eassjp] C:\WINNT\System32\welitbmk.exe
O4 - HKCU\..\Run: [34763] atl_helper.exe
O4 - HKCU\..\Run: [msag] MONITER.exe
O4 - HKCU\..\Run: [abrek] Serviceprocess.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Spybot - Search & Destroy 1.1\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Onlineeye.lnk = D:\Onlineeye Pro\OnlineEye.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\GetRight\getright.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Alles mit FlashGet laden - D:\FlashGet\jc_all.htm
O8 - Extra context menu item: Download all by Net Transport - C:\Xi\NETTRA~1\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Xi\NETTRA~1\NTAddLink.html
O8 - Extra context menu item: Mit FlashGet laden - D:\FlashGet\jc_link.htm
O8 - Extra context menu item: Save Flash - res://C:\Programme\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Programme\Yahoo!\Messenger\yhexbmes0322.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Programme\Yahoo!\Messenger\yhexbmes0322.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\MSMSGS.EXE
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programme\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O12 - Plugin for .avi: C:\Opera7\PLUGINS\NPNetPumper_Video.dll
O12 - Plugin for .exe: C:\Opera7\PLUGINS\NPNetPumper_Application.dll
O12 - Plugin for .gz: C:\Opera7\PLUGINS\NPNetPumper_Application.dll
O12 - Plugin for .jar: C:\Opera7\PLUGINS\NPNetPumper_Application.dll
O12 - Plugin for .rar: C:\Opera7\PLUGINS\NPNetPumper_Application.dll
O12 - Plugin for .spop: C:\Programme\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .zip: C:\Opera7\PLUGINS\NPNetPumper_Application.dll
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
O23 - Service: Verwaltungsdienst für die Verwaltung logischer Datenträger (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programme\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Programme\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Programme\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINNT\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINNT\system32\vmnat.exe

tashi
2006-07-18, 23:51
Hello and sorry for the wait.
If you are still in need of assistance please go here and post a link back to this topic to flag a helper.

If you have waited four days for advice post here. (http://forums.spybot.info/showthread.php?p=4836#post4836)

LonnyRJones
2006-07-23, 15:38
Hi alberg


Please disable SpybotSD TeaTimer for now
To disable SpybotSD TeaTimer:
Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on Resident icon and Uncheck the box next to Teatimer.
"resident tea timer"protection of all-over system settings) active"
Close SpyBot.
We will remind you to turn it on later

Post a report from this tool if any FILES show
F-Secure Blacklight: https://europe.f-secure.com/blacklight/try.shtml
Click the i accept button near the bottom of that page.
Download and run blacklite click > scan then > next, next again then exit
there will be a new txt near blacklite. post it please.
Important: If any files show Do not rename them YET.....legitimate files can be listed.

Also a fresh Hijackthis log please.

tashi
2006-07-28, 19:17
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.

Applies only to the original topic starter.