View Full Version : Laptop cannot access the internet
Roadbull
2010-06-28, 21:04
Hello there, I'm trying to help my fiance's mom with her laptop.
The computer detects that it is connected to the internet and even has an IP address, however, internet explorer and any other applications will refuse to detect it. So, I think there may be spyware or malware preventing the access.
You guys have helped us out before, so I'll definitely appreciate any help.
DDS (Ver_10-03-17.01) - NTFSx86
Run by Robin at 14:15:33.09 on Mon 06/28/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1035 [GMT -4:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Robin\Desktop\dds.com
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: chameleontom: {2cac10c4-d917-fee9-f433-35de0de16e9b} - c:\windows\system32\sZWk5AKTU.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: WitBHO Class: {75ed56af-4dc9-4243-a30c-4ef4dd0ca28f} - c:\program files\chameleontom\wit4ie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: TBSB05974 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\search toolbar\tbcore3.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Search Toolbar: {0c8413c1-fad1-446c-8584-be50576f863e} - c:\program files\search toolbar\tbcore3.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [bsjdlhrt] c:\users\robin\appdata\local\qkrxmc\dorksftav.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\robin\appdata\roaming\microsoft\windows\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - c:\program files\chameleontom\ct.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-27 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100326.001\IDSvix86.sys [2010-3-27 343088]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-8 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-3-27 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-3-24 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-8 111616]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-3-27 48688]
S2 fioo32;fioo32;c:\windows\system32\SvchOst.eXE -k fioo32 [2008-1-20 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-15 135664]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-8 30192]
=============== Created Last 30 ================
==================== Find3M ====================
2008-09-09 02:56:41 86016 ----a-w- c:\windows\inf\infstor.dat
2008-09-09 02:56:13 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-09 00:07:29 86016 ----a-w- c:\windows\inf\infstrng.dat
2008-09-09 00:07:29 51200 ----a-w- c:\windows\inf\infpub.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-03-28 00:23:38 2048 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\lastalive0.dat
2010-03-28 00:23:38 2048 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\lastalive1.dat
2010-03-28 00:23:43 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-03-28 00:23:43 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-03-28 00:23:43 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-03-28 00:24:18 262144 --sha-w- c:\windows\serviceprofiles\networkservice\NTUSER.DAT
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-03-11 17:53:46 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-03-28 00:27:01 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2008-09-09 02:52:22 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 14:17:02.50 ===============
Hi,
Download GMER (http://www.gmer.net) here by clicking download exe -button and then saving it your desktop:
Double-click .exe that you downloaded
Click rootkit-tab, uncheck files option and then click scan.
Don't check
Show All
box while scanning in progress!
When scanning is ready, click Copy.
This copies log to clipboard
Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply. Post also fresh dds.txt contents.
Roadbull
2010-07-07, 14:47
Hello,
Thank you for the assistance, and I am trying to get those logs to you, but the GMER program is having a rough time doing a proper scan.
It goes through the first phases okay, but once it hits the about the 5th .text file and then the PC slows down to near hardlock level..
So the scan never finishes, and even when I go to try and grab what I can, even notepad is hardlocking..
Here is the best I could get for you...sorry...
I'm going to leave the scan going while I'm gone to work all day, and repost if it finishes, but no promises...
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-06 08:31:02
Windows 6.0.6001 Service Pack 1
Running: ogz3f5mr.exe; Driver: C:\Users\Robin\AppData\Local\Temp\pglcrpod.sys
---- System - GMER 1.0.15 ----
SSDT A88E93F8 ZwAlertResumeThread
SSDT A880E050 ZwAlertThread
SSDT A892CCF8 ZwAllocateVirtualMemory
SSDT A88BE3D0 ZwAlpcConnectPort
SSDT A892FA98 ZwAssignProcessToJobObject
SSDT A88EF640 ZwCreateMutant
SSDT 875F6C80 ZwCreateSymbolicLinkObject
SSDT 872ED948 ZwCreateThread
SSDT A892FB58 ZwDebugActiveProcess
SSDT A892CE50 ZwDuplicateObject
SSDT A892CB58 ZwFreeVirtualMemory
SSDT A88EF150 ZwImpersonateAnonymousToken
SSDT A89C1618 ZwImpersonateThread
SSDT A88C3008 ZwLoadDriver
SSDT A88FEE58 ZwMapViewOfSection
SSDT A88ED520 ZwOpenEvent
SSDT A88ED780 ZwOpenProcess
SSDT 877BFBC8 ZwOpenProcessToken
SSDT A892FD20 ZwOpenSection
SSDT A892CF20 ZwOpenThread
SSDT A88EF248 ZwProtectVirtualMemory
SSDT A889A088 ZwResumeThread
SSDT A88FEC40 ZwSetContextThread
SSDT A88FED00 ZwSetInformationProcess
SSDT A892FC18 ZwSetSystemInformation
SSDT A88EF058 ZwSuspendProcess
SSDT A88E8F28 ZwSuspendThread
SSDT A892D218 ZwTerminateProcess
SSDT A88EDE50 ZwTerminateThread
SSDT A88EF710 ZwUnmapViewOfSection
SSDT A892CC28 ZwWriteVirtualMemory
SSDT A88FEF08 ZwCreateThreadEx
---- Kernel code sections - GMER 1.0.15 ----
.text ntkrnlpa.exe!KeSetTimerEx + 350 81D00A14 8 Bytes [F8, 93, 8E, A8, 50, E0, 80, ...] {CLC ; XCHG EBX, EAX; MOV GS, [EAX-0x577f1fb0]}
.text ntkrnlpa.exe!KeSetTimerEx + 364 81D00A28 4 Bytes [F8, CC, 92, A8]
.text ntkrnlpa.exe!KeSetTimerEx + 370 81D00A34 4 Bytes [D0, E3, 8B, A8]
.text ntkrnlpa.exe!KeSetTimerEx + 3C4 81D00A88 4 Bytes JMP 14CAA30E
.text ntkrnlpa.exe!KeSetTimerEx + 428 81D00AEC 4 Bytes [40, F6, 8E, A8]
.text ...
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Registry - GMER 1.0.15 ----
Reg HKLM\SYSTEM\CurrentControlSet\Control\Session Manager@PendingFileRenameOperations ?????(??????? ?!?%???%?????!???!???!??? ???!???!???!???!???!????????????@system32\drivers\pci.sys,#65536;PCI bus %1, device %2, function %3;(0,28,4)?$?????$???????????????????????!???5???5?????????$???(???o??????????????????36??? ???????????????????!?(???????? ???&???????????????????????? ??$???$?????$?$??EventLog-System?e??????*?????????????????????$???????e??TermDD?????????$???$???$???$?$??? :??$??????????????Terminal Server Mouse Driver????? ???????$??????????? ?#????????????????????? ??? ?????????????$???????%????????????(????????????????????????????????&???????????%???#???h???%???$?$e ???$?$?????????$?????????????????$????? ~??$??????????????@machine.inf,%rdp_mou.devicedesc%;Terminal Server Mouse Driver???????????????????????????"?"?"?$?$?$?$?$?$??????? ???????"?????????????%?????????????????f??? ???????!?????$?????$??????????$???<???????????????????????????????????? ???????$???????????$??????????z?????#????????$#?????$??$??????????????Root\RDP_MOU\0000????$????z??$??????????????\\?\Root#RDP_MOU#0000#{
---- EOF - GMER 1.0.15 ----
DDS (Ver_10-03-17.01) - NTFSx86
Run by Robin at 20:19:29.80 on Tue 07/06/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1015 [GMT -4:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\mcbuilder.exe
C:\Windows\system32\svchost.exe -k netsvcs
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Robin\Desktop\dds.com
C:\Windows\servicing\TrustedInstaller.exe
============== Pseudo HJT Report ===============
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: chameleontom: {2cac10c4-d917-fee9-f433-35de0de16e9b} - c:\windows\system32\sZWk5AKTU.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: WitBHO Class: {75ed56af-4dc9-4243-a30c-4ef4dd0ca28f} - c:\program files\chameleontom\wit4ie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: TBSB05974 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\search toolbar\tbcore3.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Search Toolbar: {0c8413c1-fad1-446c-8584-be50576f863e} - c:\program files\search toolbar\tbcore3.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [bsjdlhrt] c:\users\robin\appdata\local\qkrxmc\dorksftav.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\robin\appdata\roaming\microsoft\windows\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - c:\program files\chameleontom\ct.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-27 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100326.001\IDSvix86.sys [2010-3-27 343088]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-8 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-3-27 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-3-24 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-8 111616]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-3-27 48688]
S2 fioo32;fioo32;c:\windows\system32\SvchOst.eXE -k fioo32 [2008-1-20 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-15 135664]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-8 30192]
=============== Created Last 30 ================
==================== Find3M ====================
2008-09-09 02:56:41 86016 ----a-w- c:\windows\inf\infstor.dat
2008-09-09 02:56:13 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-09 00:07:29 86016 ----a-w- c:\windows\inf\infstrng.dat
2008-09-09 00:07:29 51200 ----a-w- c:\windows\inf\infpub.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-03-11 17:53:46 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-03-28 00:27:01 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2008-09-09 02:52:22 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 20:21:21.21 ===============
Hi again,
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully first.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
Roadbull
2010-07-08, 01:43
Here is the combofix log. Before I send the DDS log, after I ran combofix, I attempted to launch DDS and it gave me the following error:
C:\Users\Robin\Desktop\dds.com "Illegal Operation attempted on a registry key that has been marked for deletion."
Is this cause for concern?
ComboFix 10-07-06.05 - Robin 07/07/2010 19:28:30.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.929 [GMT -4:00]
Running from: c:\users\Robin\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\program files\Search Toolbar
c:\program files\Search Toolbar\basis.xml
c:\program files\Search Toolbar\bg.bmp
c:\program files\Search Toolbar\bing_logo.png
c:\program files\Search Toolbar\celebrity.png
c:\program files\Search Toolbar\drop_images.png
c:\program files\Search Toolbar\drop_maps.png
c:\program files\Search Toolbar\drop_news.png
c:\program files\Search Toolbar\drop_videos.png
c:\program files\Search Toolbar\drop_web.png
c:\program files\Search Toolbar\facebook.png
c:\program files\Search Toolbar\favicon.png
c:\program files\Search Toolbar\games.png
c:\program files\Search Toolbar\hotmail.png
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\images.png
c:\program files\Search Toolbar\include.xml
c:\program files\Search Toolbar\info.txt
c:\program files\Search Toolbar\lifestyle.png
c:\program files\Search Toolbar\maps.png
c:\program files\Search Toolbar\messenger.png
c:\program files\Search Toolbar\msn.png
c:\program files\Search Toolbar\news.png
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\tbcore3.dll
c:\program files\Search Toolbar\tbhelper.dll
c:\program files\Search Toolbar\twitter.png
c:\program files\Search Toolbar\uninstall.exe
c:\program files\Search Toolbar\update.exe
c:\program files\Search Toolbar\version.txt
c:\program files\Search Toolbar\video.png
c:\program files\Search Toolbar\videos.png
c:\program files\Search Toolbar\weather.png
c:\program files\Search Toolbar\web.png
c:\windows\010112010146116101.xxe
c:\windows\0101120101464955.xxe
c:\windows\0101120101465050.xxe
c:\windows\bk23567.dat
c:\windows\fdgg34353edfgdfdf
c:\windows\rdr_1256267323.exe
c:\windows\xpsp1hfm.log
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Service_fioo32
-------\Service_SfX
((((((((((((((((((((((((( Files Created from 2010-06-07 to 2010-07-07 )))))))))))))))))))))))))))))))
.
2010-07-07 23:34 . 2010-07-07 23:36 -------- d-----w- c:\users\Robin\AppData\Local\temp
2010-07-07 23:34 . 2010-07-07 23:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-06-28 18:10 . 2010-06-28 18:10 -------- d-----w- c:\program files\ERUNT
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-09 02:52 . 2008-09-09 02:51 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2cac10c4-d917-fee9-f433-35de0de16e9b}]
2010-03-19 00:58 1122304 ----a-w- c:\windows\System32\sZWk5AKTU.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-09 68856]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-19 3444736]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-14 30192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
c:\users\Robin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]
PowerReg Scheduler V3.exe [2009-10-11 225280]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-9-8 50688]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-09 00:36 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
R1 fio32;fio32;c:\windows\system32\drivers\fio32.sys [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 135664]
R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2009-12-14 30192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SYMEFA.SYS [2010-03-24 310320]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys [2010-03-24 259632]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\N360\0308000.029\ccHPx86.sys [2010-03-24 482432]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100326.001\IDSvix86.sys [2009-10-28 343088]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-04-28 161048]
S2 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2010-03-24 117640]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-03-24 102448]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-03-06 111616]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [2010-03-24 48688]
.
Contents of the 'Scheduled Tasks' folder
2010-07-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 21:50]
2010-07-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 21:50]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
IE: {{14CD42DD-ABCD-3586-DCAB-40E3693E3737} - c:\program files\ChameleonTom\ct.htm
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
.
- - - - ORPHANS REMOVED - - - -
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Toolbar-{0C8413C1-FAD1-446C-8584-BE50576F863E} - c:\program files\Search Toolbar\tbcore3.dll
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{0C8413C1-FAD1-446C-8584-BE50576F863E} - c:\program files\Search Toolbar\tbcore3.dll
HKCU-Run-bsjdlhrt - c:\users\Robin\AppData\Local\qkrxmc\dorksftav.exe
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-07 19:38
Windows 6.0.6001 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-2153066527-4221763335-1741454263-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'Explorer.exe'(1456)
c:\windows\System32\NLSLexicons0009.dll
c:\windows\System32\npmproxy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\system32\WLANExt.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\STacSV.exe
c:\windows\system32\DllHost.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\windows\system32\WUDFHost.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\ehome\ehmsas.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2010-07-07 19:42:35 - machine was rebooted
ComboFix-quarantined-files.txt 2010-07-07 23:42
Pre-Run: 99,506,835,456 bytes free
Post-Run: 99,185,565,696 bytes free
- - End Of File - - B4853BAFC105A10ACED7A53A66C272C7
Roadbull
2010-07-08, 07:35
I restarted the laptop and it let me run DDS fine afterward. Here is the log:
DDS (Ver_10-03-17.01) - NTFSx86
Run by Robin at 1:33:37.78 on Thu 07/08/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.817 [GMT -4:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Users\Robin\Desktop\dds.com
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: chameleontom: {2cac10c4-d917-fee9-f433-35de0de16e9b} - c:\windows\system32\sZWk5AKTU.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: WitBHO Class: {75ed56af-4dc9-4243-a30c-4ef4dd0ca28f} - c:\program files\chameleontom\wit4ie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: TBSB05974 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\search toolbar\tbcore3.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\robin\appdata\roaming\microsoft\windows\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {14CD42DD-ABCD-3586-DCAB-40E3693E3737} - c:\program files\chameleontom\ct.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-27 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100326.001\IDSvix86.sys [2010-3-27 343088]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-8 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-3-27 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-3-24 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-8 111616]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-3-27 48688]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-15 135664]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-8 30192]
=============== Created Last 30 ================
2010-07-07 23:36:19 0 d-----w- C:\$RECYCLE.BIN
2010-07-07 23:27:27 98816 ----a-w- c:\windows\sed.exe
2010-07-07 23:27:27 77312 ----a-w- c:\windows\MBR.exe
2010-07-07 23:27:27 256512 ----a-w- c:\windows\PEV.exe
2010-07-07 23:27:27 161792 ----a-w- c:\windows\SWREG.exe
2010-07-07 04:45:09 189839742 ----a-w- c:\windows\MEMORY.DMP
==================== Find3M ====================
2008-09-09 02:56:41 86016 ----a-w- c:\windows\inf\infstor.dat
2008-09-09 02:56:13 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-09 00:07:29 86016 ----a-w- c:\windows\inf\infstrng.dat
2008-09-09 00:07:29 51200 ----a-w- c:\windows\inf\infpub.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-03-11 17:53:46 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-03-28 00:27:01 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2008-09-09 02:52:22 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 1:35:23.16 ===============
Hi again,
Uninstall LoudMo Contextual Ad Assistant.
Open notepad and copy/paste the text in the quotebox below into it:
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: chameleontom: {2cac10c4-d917-fee9-f433-35de0de16e9b} - c:\windows\system32\sZWk5AKTU.dll
BHO: WitBHO Class: {75ed56af-4dc9-4243-a30c-4ef4dd0ca28f} - c:\program files\chameleontom\wit4ie.dll
Folder::
c:\program files\chameleontom
File::
c:\windows\system32\sZWk5AKTU.dll
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Uninstall old Adobe Reader versions and get the latest one with updates (9.3 and updates 9.3.2 & 9.3.3) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6 Update 20 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
Roadbull
2010-07-09, 08:33
I couldn't get the anti-virus to scan. It would allow me to hit accept, but whenever I tried to make it update, it just refuses to do it and gives me no prompts.
Here is the rest of the stuff, though.
DDS (Ver_10-03-17.01) - NTFSx86
Run by Robin at 2:23:16.91 on Fri 07/09/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.927 [GMT -4:00]
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\system32\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Robin\Desktop\dds.com
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: TBSB05974 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\search toolbar\tbcore3.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\robin\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\robin\appdata\roaming\microsoft\windows\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
============= SERVICES / DRIVERS ===============
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-27 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-27 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-27 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100707.001\IDSvix86.sys [2010-7-8 344112]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-8 73728]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-3-27 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-7 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-8 111616]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-3-27 48688]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040000};PCD5SRVC{3F6A8B78-EC003E00-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2007-12-5 20640]
=============== Created Last 30 ================
2010-07-09 05:53:06 0 d-----w- c:\programdata\NOS
2010-07-09 05:50:24 0 d-----w- c:\programdata\Sun
2010-07-09 05:49:36 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-08 15:54:36 0 d-sh--w- C:\$RECYCLE.BIN
2010-07-07 23:27:27 98816 ----a-w- c:\windows\sed.exe
2010-07-07 23:27:27 77312 ----a-w- c:\windows\MBR.exe
2010-07-07 23:27:27 256512 ----a-w- c:\windows\PEV.exe
2010-07-07 23:27:27 161792 ----a-w- c:\windows\SWREG.exe
2010-07-07 04:45:09 189839742 ----a-w- c:\windows\MEMORY.DMP
==================== Find3M ====================
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2008-09-09 02:56:41 86016 ----a-w- c:\windows\inf\infstor.dat
2008-09-09 02:56:13 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-09 00:07:29 86016 ----a-w- c:\windows\inf\infstrng.dat
2008-09-09 00:07:29 51200 ----a-w- c:\windows\inf\infpub.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2010-03-11 17:53:46 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2010-03-11 17:53:46 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2010-03-28 00:27:01 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2008-09-09 02:52:22 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 2:23:53.69 ===============
ComboFix 10-07-06.05 - Robin 07/08/2010 11:47:38.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1145 [GMT -4:00]
Running from: c:\users\Robin\Desktop\ComboFix.exe
Command switches used :: c:\users\Robin\Desktop\CFScript.txt
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FILE ::
"c:\windows\system32\sZWk5AKTU.dll"
.
((((((((((((((((((((((((( Files Created from 2010-06-08 to 2010-07-08 )))))))))))))))))))))))))))))))
.
2010-07-08 15:52 . 2010-07-08 15:53 -------- d-----w- c:\users\Robin\AppData\Local\temp
2010-07-08 15:52 . 2010-07-08 15:52 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-07-08 15:52 . 2010-07-08 15:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-06-28 18:10 . 2010-06-28 18:10 -------- d-----w- c:\program files\ERUNT
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-09 02:52 . 2008-09-09 02:51 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-09 68856]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-05-04 167936]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-06 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-06 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-06 133656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-19 3444736]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-14 30192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
c:\users\Robin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]
PowerReg Scheduler V3.exe [2009-10-11 225280]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-9-8 50688]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-09-09 00:36 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
R1 fio32;fio32;c:\windows\system32\drivers\fio32.sys [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 135664]
R3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2009-12-14 30192]
R3 PCD5SRVC{3F6A8B78-EC003E00-05040000};PCD5SRVC{3F6A8B78-EC003E00-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms [2007-12-05 20640]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SYMEFA.SYS [2010-03-24 310320]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys [2010-03-24 259632]
S1 ccHP;Symantec Hash Provider;c:\windows\System32\Drivers\N360\0308000.029\ccHPx86.sys [2010-03-24 482432]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100326.001\IDSvix86.sys [2009-10-28 343088]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-11-12 73728]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-04-28 161048]
S2 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2010-03-24 117640]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-03-24 102448]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-03-06 111616]
S3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [2010-03-24 48688]
.
Contents of the 'Scheduled Tasks' folder
2010-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 21:50]
2010-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-15 21:50]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
mStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3080909
DPF: {CA127633-F57D-4475-9445-E5F5B63A01ED} - hxxp://invites.myspace.com/invites/MySpace.OutlookContactFinder.cab
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-08 11:53
Windows 6.0.6001 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{3F6A8B78-EC003E00-05040000}]
"ImagePath"="\??\c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_USERS\S-1-5-21-2153066527-4221763335-1741454263-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'Explorer.exe'(5776)
c:\windows\System32\netshell.dll
.
Completion time: 2010-07-08 11:55:41
ComboFix-quarantined-files.txt 2010-07-08 15:55
ComboFix2.txt 2010-07-07 23:42
Pre-Run: 98,640,908,288 bytes free
Post-Run: 98,616,401,920 bytes free
- - End Of File - - 5B32D35D5705F329040806158DA7D331
Hi,
Let's use alternative online scanner instead.
* Go here (http://www.eset.eu/online-scanner) to run an online scanner from ESET.
Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is UNchecked.
Click Scan
Wait for the scan to finish
Copy and paste the log as a reply to this topic, along with a description of any remaining problems
Roadbull
2010-07-10, 03:18
It didn't really give me a log to copy/paste or save, but it did say that there were no threats found. The only thing that seems odd is that internet explorer always has protected mode off and doesn't ask permission to run things that it normally should.
Everything seems to be working normally beyond that.
Is UAC enabled? Does it ask for running permissions on other programs?
Roadbull
2010-07-10, 21:05
UAC?
It seems to ask for permission on some things but not with others. For instance, the little bar that drops down from the top whenever an add-on wants to install usually appears. However, certain other protections seem to be absent...
It may just be my inexperience with vista vs xp/windows 7, but when I ran combofix. The instructions mentioned the "unknown publisher" warning, which the laptop didn't display. It just started running it without any questions asked.
Further, when that one anti-virus wouldn't work, on my windows 7 PC, I put the same java version on, and it ran okay, but asked me about an expired license that once I okayed it ran okay. The laptop gave me no opportunity for that prompt, it just said "an add-on is disabled click here to enable" and brought me to a list of things that were already turned on.
"Protected mode" is always set to off, as well, even though it's checked to be turned on. The PC is running great, now, thanks to your help, but those things concern me as possible future security issues, since I won't be the one using the PC once I give it back.
Hi,
UAC = User Account Control
Here (http://support.microsoft.com/kb/969417) is instructions to enable it.
Roadbull
2010-07-11, 00:07
Alright, it was turned off and I turned it back on. IE now shows protected mode on, as well.
Windows Update wants to put service pack 2 on, but I'm afraid to do it with combofix still in effect.
I think that's about it, at this point :thanks:
You're welcome :)
Please find a list of the final steps to follow next.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
A To disable the System Restore feature:
1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.
B. Reboot.
C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Run Secunia vulnerability check here (http://secunia.com/vulnerability_scanning/online/) and fix its findings.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Roadbull
2010-07-11, 04:49
Alright, all updates done and all changes made. PC seems to be running smoothly :)
Installing S&D and Malwarebytes right now.
Anything else I should do?
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.
If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.