Re-directing, and unable to download

[farywngs]

Hi - I believe my computer is infected, and has been for about a week and a half (I think). I believe my teenage son may have downloaded something with a virus, or ? (I have two kids using my computer at times.)

My computer won't let me download anything and it also re-directs me when I click on something after a search. I also haven't been able to open any pdf files, but that may be another problem.

Thanks for your help!

-Crystal

Oh, I forgot to mention that I can not run or load DDS, or anything else! And I wasn't able to install/ run Spybot S&D, so I don't think I have the teapot thing...

Thanks!

-Crystal

[ken545]

:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.


Can you tell me what operating system you have installed ?

[ken545]

Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.