PDA

View Full Version : Running slow, volume/control panels disappear, sudden closing of programs



Rackerman
2010-07-06, 05:38
Hi, thanks in advance for any help.

More symptoms: Programs run very slow, 29 copies of program opens at once (Beer Tools Pro), Sometimes can not use Firefox - says another copy is open when it isn't; my Hotmail only works with Explorer, calculator disappears, volume controls no longer function properly, screen periodically goes pixalated/blurry from first the outside edged until it reaches in to the middle.

Post is below:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Courtney at 20:14:11,39 on 05/07/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.2.1252.506.1033.18.2013.1393 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ElephantDrive\ElephantDrive Desktop\ElephantDesktop.exe
svchost.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\WINDOWS\system32\msapps\comsrvr.exe
svchost.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
c:\program files\lenovo\system update\suservice.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\wscntfy.exe
svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\Documents and Settings\Courtney\Local Settings\Temporary Internet Files\Content.IE5\4IB6YJI1\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com
mDefault_Page_URL = hxxp://lenovo.live.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: IePasswordManagerHelper Class: {bf468356-bb7e-42d7-9f15-4f3b9bcfced2} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [cdloader] "c:\documents and settings\courtney\application data\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\shortc~1.lnk - c:\program files\elephantdrive\elephantdrive desktop\ElephantDesktop.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: ACNotify - ACNotify.dll
Notify: igfxcui - igfxdev.dll
Notify: tpfnf2 - c:\program files\lenovo\hotkey\notifyf2.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
LSA: Notification Packages = scecli ACGina
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\courtney\applic~1\mozilla\firefox\profiles\17d9xoyi.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {AA89B7C1-33C8-4592-8220-CF9519BD39D2} - c:\documents and settings\ryan\local settings\application data\{AA89B7C1-33C8-4592-8220-CF9519BD39D2}
FF - HiddenExtension: XULRunner: {8B86E6B1-2C66-4B43-9ADE-39F9DECB10A5} - c:\documents and settings\courtney\local settings\application data\{8B86E6B1-2C66-4B43-9ADE-39F9DECB10A5}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-5-14 19496]
R1 tvtumon;tvtumon;c:\windows\system32\drivers\tvtumon.sys [2008-5-9 46144]
R2 COMServer;COMServer;c:\windows\system32\msapps\comsrvr.exe [2010-5-22 14336]
R2 LFKAS;Service of LFKA;c:\program files\lenovo\atk hotkey\LFKAS.exe [2009-12-16 208896]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2009-12-16 94208]
R2 SSHNAS;SSHNAS;c:\windows\system32\svchost.exe -k netsvcs [2006-4-30 14336]
R2 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\lenovo\rescue and recovery\rrpservice.exe [2008-5-14 520192]
R2 TVT_UpdateMonitor;TVT Windows Update Monitor;c:\program files\lenovo\rescue and recovery\UpdateMonitor.exe [2008-5-9 253952]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-12-16 110080]
S2 FCI;FCI;c:\windows\system32\svchost.exe:ext.exe []
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-25 136176]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;c:\program files\roxio\digital home 10\RoxioUpnpService10.exe [2008-4-25 362992]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2008-4-25 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2008-4-25 166384]
S2 SessionLauncher;SessionLauncher;c:\docume~1\admini~1\locals~1\temp\dx9\sessionlauncher.exe --> c:\docume~1\admini~1\locals~1\temp\dx9\SessionLauncher.exe [?]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;c:\program files\roxio\digital home 10\RoxioUPnPRenderer10.exe [2008-4-25 313840]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-4-25 1120752]
S3 TrunkDrive.exe;TrunkDrive;c:\program files\elephantdrive\elephantdrive desktop\TrunkDrive-Service.exe [2009-12-15 114392]

=============== Created Last 30 ================

2010-06-30 03:09:57 0 d-----w- c:\program files\DivX
2010-06-30 03:06:26 0 d-----w- c:\docume~1\alluse~1\applic~1\DivX
2010-06-29 20:07:22 0 d-----w- c:\docume~1\courtney\applic~1\BeerTools Pro
2010-06-29 20:05:56 0 d-----w- c:\program files\BeerTools Pro 1.5
2010-06-28 03:26:05 21504 ----a-w- c:\windows\system32\hidserv.dll
2010-06-28 03:26:05 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2010-06-17 19:54:48 217600 ----a-w- c:\windows\system32\sshnas21.dll
2010-06-17 17:54:35 0 d-----w- c:\docume~1\courtney\applic~1\mjusbsp
2010-06-17 17:54:24 9600 ----a-w- c:\windows\system32\drivers\hidusb.sys
2010-06-17 17:54:24 9600 ----a-w- c:\windows\system32\dllcache\hidusb.sys
2010-06-17 17:54:13 59264 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2010-06-17 17:54:13 59264 ----a-w- c:\windows\system32\dllcache\usbaudio.sys
2010-06-08 19:34:01 79654 ----a-w- c:\windows\HPHins08.dat
2010-06-08 19:34:01 3979 ------w- c:\windows\hphmdl08.dat
2010-06-07 04:13:40 0 d-----w- c:\windows\system32\appmgmt

==================== Find3M ====================

2010-05-22 12:06:16 40960 ---ha-w- c:\windows\system32\mstiosk.dll
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 07:09:03 1859968 ------w- c:\windows\system32\win32k.sys
2010-05-02 07:09:03 1859968 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:51:20 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-17 14:09:37 14336 ----a-w- c:\windows\system32\svchost.exe
2010-04-17 14:09:37 14336 ----a-w- c:\windows\system32\dllcache\svchost.exe
2010-04-16 11:43:25 634656 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-12-17 00:10:26 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-12-30 04:50:40 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009121420091221\index.dat
2009-12-30 04:50:40 32768 --sh--w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009122920091230\index.dat
2009-12-30 04:52:28 16384 --sh--w- c:\windows\temp\cookies\index.dat
2009-12-30 04:52:28 16384 --sh--w- c:\windows\temp\history\history.ie5\index.dat
2009-12-30 04:52:28 16384 --sh--w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 20:14:59,26 ===============

Blade81
2010-07-14, 23:49
Hi,

If you still need help with this post fresh DDS logs (paste both dds.txt + attach.txt contents).

Blade81
2010-07-20, 10:26
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.