Friday
2010-07-07, 15:58
The following instructions have been created to help you to get rid of "SpyOnePro" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
keylogger
Description:
SpyOnePro is a keylogger that spies on the users working behavior. It records every string typed, creates screenshots and logs visited websites. While doing that it runs silently in the background.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "sservices" and pointing to "<$SYSDIR>\sopdir\services.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$SYSDIR>\sopdir\PClocal\iData\Content\soMe.ini".
The file at "<$SYSDIR>\sopdir\services.exe".
The file at "<$SYSDIR>\sopdir\Sodef.dat".
The file at "<$SYSDIR>\sopdir\unins000.dat".
Make sure you set your file manager to display hidden and system files. If SpyOnePro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$SYSDIR>\sopdir\PClocal\iData\Content".
The directory at "<$SYSDIR>\sopdir\PClocal\iData\Screens".
The directory at "<$SYSDIR>\sopdir\PClocal\iData".
The directory at "<$SYSDIR>\sopdir\PClocal".
The directory at "<$SYSDIR>\sopdir".
Make sure you set your file manager to display hidden and system files. If SpyOnePro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Spyone" at "HKEY_CURRENT_USER\Software\".
If SpyOnePro uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
keylogger
Description:
SpyOnePro is a keylogger that spies on the users working behavior. It records every string typed, creates screenshots and logs visited websites. While doing that it runs silently in the background.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "sservices" and pointing to "<$SYSDIR>\sopdir\services.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$SYSDIR>\sopdir\PClocal\iData\Content\soMe.ini".
The file at "<$SYSDIR>\sopdir\services.exe".
The file at "<$SYSDIR>\sopdir\Sodef.dat".
The file at "<$SYSDIR>\sopdir\unins000.dat".
Make sure you set your file manager to display hidden and system files. If SpyOnePro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$SYSDIR>\sopdir\PClocal\iData\Content".
The directory at "<$SYSDIR>\sopdir\PClocal\iData\Screens".
The directory at "<$SYSDIR>\sopdir\PClocal\iData".
The directory at "<$SYSDIR>\sopdir\PClocal".
The directory at "<$SYSDIR>\sopdir".
Make sure you set your file manager to display hidden and system files. If SpyOnePro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Spyone" at "HKEY_CURRENT_USER\Software\".
If SpyOnePro uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.