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View Full Version : No Internet Connection and can not run MBAM or HJT



dude051
2010-07-12, 10:25
Hello,

I am helping with a friends laptop which was given to me because they were unable to get on the internet anymore. Both the ethernet and wireless interfaces connect with "Local" only connections and receive the automatically assigned windows 169 address. I first troubleshooted this issue by trying to repair and reinstall the winsock and tcp/ip stack but this failed. Booting into safemode with networking gets me a connection to the internet, so I suspect its virus or malware related now. I also believe this because I am getting browser redirects in IE when I click on links in google to sites I did not intend on going to, such as when I was downloading the tools HJT and MBAM.

I tried running the usual HijackThis and MalwareBytes scans but these programs will not run at all, even if I rename them on separate disk. I was however able to run DDS which is here, any help is appreciated!


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 2:43:07.22 on Mon 07/12/2010
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1789.1199 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Webroot Spy Sweeper *disabled* (Updated) {68A41C74-A1E9-48F8-B2E5-D8232211AB6D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\lxczcoms.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Users\Owner\Program Files\DNA\btdna.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskeng.exe
C:\Users\Administrator\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mStart Page = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.45.0\MySpaceToolbar.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.45.0\MySpaceToolbar.dll
uRun: [TOSCDSPD] TOSCDSPD.EXE
uRun: [Sidebar] "c:\program files\windows sidebar\sidebar.exe" /autoRun
uRun: [Aim6]
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [BitTorrent DNA] "c:\users\owner\program files\dna\btdna.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Google Update] "c:\users\owner\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [RtHDVCpl] "c:\windows\RtHDVCpl.exe"
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [TPwrMain] "c:\program files\toshiba\power saver\TPwrMain.EXE"
mRun: [HSON] "c:\program files\toshiba\tbs\HSON.exe"
mRun: [SmoothView] "c:\program files\toshiba\smoothview\SmoothView.exe"
mRun: [00TCrdMain] "c:\program files\toshiba\flashcards\TCrdMain.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [EKIJ5000StatusMonitor] "c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe"
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SpySweeper] c:\program files\webroot\spy sweeper\SpySweeperUI.exe /startintray
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: NameServer = 85.255.112.167,85.255.112.72
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\q4xrxeuv.default\
FF - prefs.js: browser.startup.homepage - cuil.com
FF - component: c:\program files\mozilla firefox\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: c:\program files\myspace\toolbar\1.0.32.5\components\MySpaceFFoxTB.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\owner\appdata\local\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\users\owner\program files\dna\plugins\npbtdna.dll

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-8-9 29808]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-7-27 20384]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-14 24652]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\spy sweeper\SpySweeper.exe [2008-8-9 3585384]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-5-5 7168]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-5-5 29744]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-7-27 954368]
S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-5-16 9216]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]

=============== Created Last 30 ================

2010-07-12 05:41:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-12 05:41:53 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-12 05:41:53 0 d-----w- c:\programdata\Malwarebytes
2010-07-12 05:41:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-04-17 18:45:56 86016 ----a-w- c:\windows\inf\infstor.dat
2010-04-17 18:45:56 51200 ----a-w- c:\windows\inf\infpub.dat
2010-04-17 18:45:56 143360 ----a-w- c:\windows\inf\infstrng.dat
2008-08-16 21:59:23 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-23 03:46:47 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-23 03:46:47 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-23 03:46:47 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-08-16 21:32:06 13 --sh--r- c:\windows\system32\drivers\fbd.sys
2008-08-16 21:32:05 4 --sh--r- c:\windows\system32\drivers\taishop.sys

============= FINISH: 2:58:11.71 ===============

Blade81
2010-07-17, 22:53
Hi,

If still help needed with this post fresh dds.txt & attach.txt log contents, please.

dude051
2010-07-21, 10:05
Sorry for the late reply! My friend took the easy way and gave the go ahead to just reformat the laptop. Fully updated an protected now, but thanks for looking!

Blade81
2010-07-21, 18:22
Ok. Thanks for letting us know :) Topic is closed now.