PDA

View Full Version : DDS log Fast Browser Search



allengoyne
2010-07-16, 22:52
after running spybot distributed prog fbs is still there. heres the dds files attached, the first one cut and pasted too


DDS (Ver_10-03-17.01) - NTFSx86
Run by allen at 13:43:11.42 on Fri 07/16/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.473 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\QUALCOMM\QDLService\QDLService.exe
C:\Program Files\SDistTest\SDistTestSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Search Guard Plus\SearchGuardPlus.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\igfxext.exe
C:\DOCUME~1\allen\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\allen\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aoa150
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aoa150
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aoa150
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0909&m=aoa150
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [PLFSetL] c:\windows\PLFSetL.exe
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SGPUpdater] c:\program files\search guard plusu\sgpUpdaters.exe
mRun: [FBSearch] c:\program files\search guard plus\SearchGuardPlus.exe
StartupFolder: c:\docume~1\allen\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\allen\applic~1\mozilla\firefox\profiles\mw26tgen.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&v=19&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=19&tid={F56DABD5-9412-20C0-7464-D2DEBA2A6E37}&q=
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\allen\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-2-4 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-2-4 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-2-4 243024]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-15 921440]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\qdlservice\QDLService.exe [2008-11-9 345336]
R2 SDisTestService;SpybotSnD Distributed Testing;c:\program files\sdisttest\SDistTestSvc.exe [2010-7-15 907680]
R3 QCFilterGAD;Gobi AD USB Composite Device Filter Driver;c:\windows\system32\drivers\qcfilterGAD.sys [2009-9-16 5248]
R3 qcusbnetGAD;Gobi AD USB-NDIS miniport;c:\windows\system32\drivers\qcusbnetGAD.sys [2009-9-16 115200]
R3 qcusbserGAD;Gobi AD USB Device for Legacy Serial Communication;c:\windows\system32\drivers\qcusbserGAD.sys [2009-9-16 103680]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-7-8 96856]

=============== Created Last 30 ================

2010-07-16 06:03:07 0 d-----w- c:\program files\SDistTest
2010-07-15 15:25:41 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-14 23:43:29 0 d-----w- c:\program files\SGPSA
2010-07-14 23:43:29 0 d-----w- c:\program files\Search Guard PlusU
2010-07-14 23:43:29 0 d-----w- c:\program files\Search Guard Plus
2010-07-14 23:41:25 0 d-----w- C:\users
2010-07-14 21:56:30 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-07-14 21:56:30 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-07-14 21:16:28 545 ----a-w- c:\windows\UC.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\RAR.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\PKZIP.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\PKUNZIP.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\NOCLOSE.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\LHA.PIF
2010-07-14 21:16:28 545 ----a-w- c:\windows\ARJ.PIF
2010-07-14 21:16:28 0 d-----w- c:\docume~1\allen\applic~1\GHISLER
2010-07-11 08:19:28 411368 ----a-w- c:\windows\system32\deployJava1.dll

==================== Find3M ====================

2010-07-15 15:25:45 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 15:23:42 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20:32 17408 ----a-w- c:\windows\system32\corpol.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2009-01-20 18:25:44 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2009-09-16 12:52:10 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009091620090917\index.dat
2009-12-01 21:51:39 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-12-01 21:51:39 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-12-01 21:51:39 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 13:44:06.56 ===============


MTWB sent me an email


Dear User,

Thank you for contacting us. Our goal is customer satisfaction.

If you can't uninstall the Fast Browser Search toolbar it could be an issue where the uninstaller for the Fast Browser Search got cut off while you were trying to uninstall the toolbar. This is why you still see some remains of the Fast Browser Search product on your computer since some of the program got removed and some are stuck due to the uninstaller being cut off.

A simple way to resolve this issue is a simple reinstall of the Fast Browser Search to make sure that the full uninstaller is on your computer because as of right now the uninstaller is not fully on your computer since a part of it got removed when you were initially trying to uninstall this program so this is the reason why this program won't uninstall because it's trying to reach for the uninstaller but it's not fully there and it can't uninstall. Please follow the steps below for a simple reinstall and then uninstall.

Steps:

1) Make sure toolbar is visible in Internet Explorer and Mozilla Firefox browser by going to view --> toolbars --> and make sure fast browser search is checked. (Located upper left hand side on the menu bar) If the menu bar doesn't appear it could be that it's hidden. (if it's not listed there or won't do anything, it's okay just follow the steps below)

2) Disable or turn off any anti-virus program or firewall on computer because the purpose of an anti-virus program is that it prevents or blocks things that go into your computer's registry and the way that an uninstaller works is that it goes into your computer's registry to remove all the files belonging to its program. So most likely what happened is that when you were trying to uninstall the fast browser search and as it was trying to reach into your computer's registry to remove all the files, the uninstaller got cut off and that's why pieces of the fast browser search got stuck on to your computer.


3) Copy and paste this link ( http://www.mwtblog.com/15af445/MakeTheWebBetter.exe) in to your Internet Explorer browser and hit "enter" on keyboard.(If you have the fast browser search on FF it's okay because when you install it from internet explorer and uninstall it from the control panel it will remove from both browsers.)

4) A pop up should appear asking you to run, save, or cancel. Please "run" it. After that a series of messages should appear asking you "I agree, next" please click agree and click next to download the toolbar.

5) If you have Internet Explorer 8 on your computer a pop up should appear saying installation complete, please click on the "close" button and an Internet Explorer page should open. Its okay if you see a server error page, it's because it's trying to bring you to an old page of ours that we no longer use.

6) Close all browsers and go to the control panel --> add remove programs (XP) programs or programs and features (Vista & Window 7) to uninstall a program.

7) Once in the control panel, uninstall "Search Guard plus (mywebtattoo)" then "Search Guard Plus Updater"

8) Once those two are uninstalled, go back up to the "Fast Browser Search" and uninstall that.

9) Restart computer

10) The only thing that requires us to manually change is the default search provider which is located on the top right corner of your browser next to the address bar. So in Internet explorer you will just need to go in to "manage search providers" or "change search engines" (by clicking on drop down arrow to the right of that small search box), set another one as default and remove fast browser search from the list and click the close button and restart your Internet explorer and it will be gone.

For FF: click on the drop down arrow to the left of that small search box and then click on "manage search engines" and select whichever one you would want to appear and move it all the way to the top, once that one is to the top, select Fast Browser Search and click on the remove button. Click the close button and restart your Internet explorer and it will be gone.

11) After everything is gone remember to turn back on your anti-virus/firewall.

If you still have further problems, contact our support line at 1-800-831-8940 from Monday to Friday between the hours of 9am - 6pm eastern standard time. An Associate will assist you in uninstalling this program.

Sincerely,

Make The Web Better Support
I guess you would support that decision right? I'm afraid to use this computer for fear of security risk. I want to fill out my FAFSA and am worried there's a keylogger or some other malware infected.

Blade81
2010-07-22, 07:00
Hi,

If you still need help please post fresh dds.txt log.

Blade81
2010-07-28, 08:37
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.